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Remote Taxi Call Center Jobs in Baton Rouge, LA (NOW HIRING)

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Remote Taxi Call Center information

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How much do remote taxi call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote taxi call center in Baton Rouge, LA is $14.29, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $16.63 per hour, depending on experience, location, and employer.

What is a remote taxi call center?

A Remote Taxi Call Center is a service facility where agents handle customer requests for taxi services, typically over the phone or through online platforms, from a remote location rather than an on-site office. These call centers coordinate ride bookings, answer inquiries, and provide customer support for taxi companies. Agents use specialized software to dispatch taxis, track rides, and manage customer information. Operating remotely allows for greater flexibility, cost savings, and access to a broader talent pool. This setup is increasingly popular as more companies adopt remote work technologies.

What are the key skills and qualifications needed to thrive as a remote taxi call center agent?

To thrive as a Remote Taxi Call Center Agent, you need strong communication abilities, multitasking skills, and a high school diploma or equivalent. Familiarity with dispatch software, CRM systems, and call management tools is typically required. Outstanding customer service, problem-solving, and the ability to remain calm under pressure are critical soft skills. These skills ensure efficient handling of customer requests, accurate dispatching, and a positive client experience in a fast-paced, remote environment.

What are the biggest challenges faced by remote taxi call center agents, and how can they be managed effectively?

Remote taxi call center agents often face the challenge of managing high call volumes and resolving customer issues quickly, all while working independently. Effective communication and multitasking skills are essential, as agents must coordinate between customers and drivers in real time. To manage these challenges, it's important to stay organized, follow established protocols, and utilize available dispatch software efficiently. Support from team leads and regular check-ins can also help remote agents feel connected and well-supported.

What is the difference between Remote Taxi Call Center vs Remote Customer Service Representative?

AspectRemote Taxi Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific trainingCustomer service skills, sometimes certifications in communication
Work EnvironmentCall center software, headset, computerComputer, phone, internet connection
Industry UsageTransportation, ride-hailing servicesVarious industries including retail, tech, finance
Search & Comparison IntentFocus on transportation, ride-hailing, dispatchingGeneral customer support roles across industries

The Remote Taxi Call Center primarily involves dispatching and customer support for transportation services, requiring specific industry knowledge. In contrast, Remote Customer Service Representatives handle a broader range of customer inquiries across multiple industries. While both roles require strong communication skills and similar equipment, their industry focus and job functions differ significantly.

What are the most commonly searched types of Taxi Call Center jobs in Baton Rouge, LA?

The most popular types of Taxi Call Center jobs in Baton Rouge, LA are:

What are popular job titles related to Remote Taxi Call Center jobs in Baton Rouge, LA?

For Remote Taxi Call Center jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Remote Taxi Call Center jobs in Baton Rouge, LA look for?

The top searched job categories for Remote Taxi Call Center jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Remote Taxi Call Center jobs?

Cities near Baton Rouge, LA with the most Remote Taxi Call Center job openings:

Remote Taxi Call Center jobs near you
Infographic showing various Remote Taxi Call Center job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $29,732 per year, or $14.3 per hour.

Call Center Representative - Baton Rouge, LA - Remote

Gainwell Technologies

Baton Rouge, LA • On-site, Remote

$29K - $41K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Gainwell Technologies rating

7.9

Company rating: 7.9 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

130th of 247 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
We're seeking a motivated and energetic individual to join our team in Baton Rouge, LA as a Provider Services Call Center Agent. In this role, you will assist healthcare professionals with billing requirements, policy questions, and other Medicaid-related inquiries. You'll be expected to research complex issues, maintain up-to-date knowledge of policies, and log all interactions accurately.
This position requires excellent oral and written communication skills, strong customer service abilities, professional telephone etiquette, and a positive, patient attitude. Candidates should be self-starters who can multitask and solve problems effectively in a fast-paced environment. Proficiency in Microsoft Office and the ability to navigate multiple computer systems is essential.
Your role in our mission
  • Handle a high volume of inbound calls and provide accurate assistance to healthcare providers.
  • Meet and maintain performance standards, including resolving 92% of provider calls within 3-5 minutes, as required by contract.
  • Communicate professionally and efficiently with providers to resolve issues.
  • Accurately log and track all call interactions in the designated call tracking system.
  • Support team objectives and collaborate with coworkers to meet departmental goals.
  • Demonstrate strong multitasking and information retention abilities in a high-paced environment.
  • Maintain effective and professional relationships with clients, coworkers, providers, and members.
  • Adhere to scheduled work hours and maintain consistent attendance.
  • Uphold HIPAA compliance and ensure confidentiality of sensitive information.

What we're looking for
  • High School Diploma or equivalent (GED)
  • 1-2 years of experience in customer service or a call center environment; healthcare experience preferred
  • Basic proficiency with Microsoft Office applications (Outlook, Word, Excel)
  • Experience working with Medicaid programs preferred
  • Familiarity with medical claims processing or review preferred

What you should expect in this role
  • Schedule: This is primarily a remote position; however, candidates must reside within driving distance of our Baton Rouge office (8591 United Plaza Blvd, Suite 270, Baton Rouge, LA 70809). . The standard work hours are Monday through Friday, 8:00 AM to 5:00 PM CST.
  • Training: A comprehensive training program will be provided prior to onboarding. Training typically lasts 6 to 8 weeks.
  • Assessment Requirement: Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process.
  • Video Interview Requirement: Candidates must use a webcam for all interviews and during the first week of orientation.
  • Internet Requirements (for remote work):
    • A broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload is required.
    • Higher speeds are recommended to ensure optimal performance.
    • To test your internet speed, go to Google and search: "Internet Speed Test."

"This posting is intended for pipelining. We will accept applications on an ongoing basis."
#LI-REMOTE #LI-PP1
The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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