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Remote Tax Resolution Jobs in Calgary, AB (NOW HIRING)

BetMGM

Test Engineer (Alberta)

Calgary, AB · On-site +1

Registered Retirement Savings Plan (RRSP), Tax Free Savings Account (TFSA), and Deferred Profit ... This role is fully remote with minimal travel within the province and to Alberta, or the Jersey ...

All JobsTax Resolution JobsRemote Tax Resolution JobsRemote Tax Resolution Jobs in Calgary, AB

Remote Tax Resolution information

What are the key skills and qualifications needed to thrive in the remote tax resolution position, and why are they important?

To thrive in Remote Tax Resolution, you need a solid grasp of tax laws, IRS procedures, and client account analysis, typically supported by experience in tax preparation or a related field. Familiarity with tax software (such as UltraTax, ProSeries, or CCH Axcess) and relevant certifications like Enrolled Agent (EA) or CPA are highly beneficial. Excellent communication, problem-solving, and empathy are essential soft skills, allowing you to negotiate with tax authorities and guide clients through stressful situations. These abilities are crucial for effectively resolving tax issues and building trust with clients in a fully remote environment.

What is a remote tax resolution?

A Remote Tax Resolution job involves assisting clients with tax issues, such as audits, back taxes, and payment plans, while working remotely. Tax professionals in this role communicate with clients and tax authorities via phone, email, or virtual meetings to negotiate settlements and ensure compliance. They analyze financial documents, prepare necessary forms, and develop strategies to resolve tax debt efficiently. This role typically requires expertise in tax laws, IRS procedures, and strong problem-solving skills.

What are some typical challenges faced in a remote tax resolution role, and how are they addressed?

Working in remote tax resolution, you may encounter challenges such as communicating complex tax issues over phone or video, handling sensitive information securely, and managing multiple client cases simultaneously. To address these challenges, companies provide training on secure digital document handling, use encrypted communication platforms, and maintain robust case management systems. Team meetings and regular check-ins help maintain collaboration and ensure consistent support from colleagues and managers. This structure enables you to efficiently resolve client issues while maintaining high standards of accuracy and compliance.

What are the most commonly searched types of Tax Resolution jobs in Calgary, AB? The most popular types of Tax Resolution jobs in Calgary, AB are:
What are popular job titles related to Remote Tax Resolution jobs in Calgary, AB? For Remote Tax Resolution jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Tax Resolution jobs in Calgary, AB look for? The top searched job categories for Remote Tax Resolution jobs in Calgary, AB are:
Remote Tax Resolution jobs near you
Infographic showing various Remote Tax Resolution job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Manager, Cross Border Personal Tax

Achen Henderson CPAs

Calgary, AB • On-site, Remote

Full-time

Posted 7 days ago

Job description

Achen Henderson is growing our Canadian, US, and Cross Border personal tax practice and we're hiring a Manager to help lead it. You'll work closely with our Tax Leader, manage a team, and build real relationships with individuals and families navigating dual filing obligations and residency questions across the border. This role is about deep client service, not just accurate filings, getting to know your clients and becoming a trusted part of their financial life.

We're also investing heavily in AI and modern practice technology, so our team spends less time on manual, repetitive work and more time on the technical and advisory work, and the client relationships, that actually matter.


What you'll do

  • Manage a portfolio of cross-border personal tax clients from intake through filing, building lasting relationships along the way
  • Handle complex investment income, rental income, and rental properties for cross-border clients
  • Review and prepare cross-border filings, including T1, 1040, 1040-NR, T1135, FinCEN 114 (FBAR), Form 8938, foreign tax credit claims (T2209 / Form 1116), treaty-based return positions (Form 8833), Form 2555, Form 8621, Form 3520 / 3520-A, T1161 / T1243, Form 8854, and applicable US state returns
  • Advise clients directly on residency determinations, foreign tax credits, and treaty positions
  • Lead, mentor, and manage a team, setting clear expectations, giving regular feedback, and supporting their technical and professional growth
  • Help create and deliver in-house training sessions consistently throughout the year, building shared technical capability across the team
  • Use AI-powered tools to speed up research, drafting, and review, freeing up more time for clients
  • Monitor workflow and deadlines using our cloud-based practice management tools
  • Help refine our client service processes as the practice scales


What you bring

  • CPA designation, with US CPA or progress toward it considered an asset
  • Strong Canadian personal tax experience, along with US personal tax experience, is a must
  • Have been through a few to several busy seasons with an accounting firm
  • Trust and estate experience is a nice to have, not a requirement
  • Experience managing or mentoring a team, or a clear readiness to step into that role
  • A genuine interest in client relationships, not just technical accuracy
  • Comfort working in a cloud-based, AI-enabled environment
  • Experience with CaseWare Hybrid Cloud, TaxCycle, and CCH Axcess is an asset
  • Clear, proactive communication with clients and colleagues


Our culture

We're experts who own our craft and our outcomes, a team of teams that delivers unparalleled results. That shows up in four ways:

  • Own the Craft. We deliver exceptional work with mastery, clarity, and professionalism, timely, accurate, polished, and communicated proactively so nobody is left guessing.
  • Own the Outcome. We're accountable, transparent, and honest. We set clear expectations, meet them, and address obstacles early rather than letting them surprise anyone.
  • Team of Teams. We collaborate across functions, share context openly, and bring in the right expertise at the right moment, always with what's best for the client and the firm in mind.
  • Make Meaning. We choose purpose, autonomy, and human connection. Everyone leads, we care for our teammates and clients, and we do work that gives back to our community.


What we offer

  • Paid training and support toward the US CPA and CPA Canada In-Depth Tax Program
  • Profit sharing after 1 year, sales commission opportunities after 6 months
  • Flexible and remote work options, based out of our South Calgary office
  • Medical and wellness benefits after 3 months, including an HSA

Apply