ZipRecruiter

Log In

2

Remote Systems Engineer Jobs in Providence, RI (NOW HIRING)

Thrive

Systems Engineer

Foxboro, MA · On-site +1

$45K - $65K/yr

Remote (EST preferred) About Us Thrive is a rapidly growing technology solutions provider focusing ... Our corporate culture, engineering talent, customer-centric approach, and focus upon "next ...

Harris

(Remote) Technical Engineer

Carolina, RI · On-site +1

MACC, a division of Harris; is seeking a Software Engineer who enjoys understanding systems deeply ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...

next page

Showing results 1-20

All JobsSystems Engineer JobsRemote Systems Engineer JobsRemote Systems Engineer Jobs in Providence, RI

Remote Systems Engineer information

See Providence, RI salary details

$54K

$128.5K

$168.7K

How much do remote systems engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote systems engineer in Providence, RI is $128,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,000.00 and $158,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote systems engineer, and why are they important?

A Remote Systems Engineer is an IT professional who designs, implements, manages, and maintains computer systems and networks for organizations while working from a remote location. They ensure that systems are reliable, secure, and perform optimally, often troubleshooting issues and deploying updates without being physically present onsite. Remote Systems Engineers typically use remote access tools to monitor systems, collaborate with teams, and provide technical support. Their work is essential for companies with distributed workforces or cloud-based infrastructure.

What does a remote systems engineer do?

The job of a remote systems engineer is to develop, test, and maintain a computer network system for a company. Your duties include implementing updates, handling technical issues (including connectivity issues and VPN setup), performing system administration tasks, documenting changes, preparing reports, and developing new infrastructure as needed. Your responsibilities as a remote systems engineer are to ensure the software system and network connectivity meet the needs of the business environment and provide user support. This is a work from home position that involves coordinating with IT and management.

How does a remote systems engineer typically collaborate with on-site IT teams and other departments?

As a Remote Systems Engineer, you will frequently coordinate with on-site IT staff and cross-functional teams through virtual meetings, project management tools, and shared documentation. Effective communication and clear documentation are crucial, as you may not be physically present to troubleshoot or implement solutions. You can expect to rely heavily on remote access tools and cloud-based platforms to monitor, maintain, and update systems. Building strong relationships with team members and setting clear expectations helps ensure seamless collaboration and project success, even from a distance.
More about Remote Systems Engineer jobs
What are the most commonly searched types of Systems Engineer jobs in Providence, RI? The most popular types of Systems Engineer jobs in Providence, RI are:
What are popular job titles related to Remote Systems Engineer jobs in Providence, RI? For Remote Systems Engineer jobs in Providence, RI, the most frequently searched job titles are:
What cities near Providence, RI are hiring for Remote Systems Engineer jobs? Cities near Providence, RI with the most Remote Systems Engineer job openings:
Remote Systems Engineer jobs near you
Infographic showing various Remote Systems Engineer job openings in Providence, RI as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $128,517 per year, or $61.8 per hour.

Systems Engineer

Thrive

Foxboro, MA • On-site, Remote

$45K - $65K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Remote (EST preferred)
About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.
Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.
Responsibilities
  • Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
  • Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive's tools.
  • Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
  • Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
  • Manage the daily prioritization, coding, and routing of service incidents and requests.
  • Follow Thrive's established best practices for task management
  • Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
  • Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
  • Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Required Qualifications
  • 2-3 years of IT support experience in a help desk or service desk environment; MSP experience preferred
  • Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms
  • Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration
  • Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals
  • Basic networking knowledge, including TCP/IP, DNS, and DHCP
  • Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users
  • Excellent written and verbal communication, documentation, and time-management skills
  • Ability to work independently and collaboratively in a team environment
  • Availability to work after hours or participate in on-call rotations as required

Preferred Certifications
  • CompTIA A+
  • CompTIA Network+
  • Microsoft 365 Fundamentals (MS-900)
  • ITIL Foundation (v4)

Base Salary Range: $45,000 to $65,000
Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.
Thrive is committed to providing fair and equitable compensation practices for all employees and strive to provide competitive salaries that reflect the value and skills each team member brings to our organization. Salaries are determined according to the job's scope, market data, location, and the candidate's qualifications, including experience and relevant education.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other legally protected status.

Apply