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Remote Surveillance Operator Jobs in Seattle, WA

Genetec

Field Engineer

Seattle, WA · On-site +1

Act as a primary on-site and remote technical point of contact for key projects to Genetec ... Video Surveillance Systems (VMS, IP cameras and encoders, analytics, etc.) and Access Control ...

Genetec

Field Engineer

Seattle, WA · Remote

Act as a primary on-site and remote technical point of contact for key projects to Genetec ... Video Surveillance Systems (VMS, IP cameras and encoders, analytics, etc.) and Access Control ...

All JobsSurveillance Operator JobsRemote Surveillance Operator JobsRemote Surveillance Operator Jobs in Seattle, WA

Remote Surveillance Operator information

See Seattle, WA salary details

$13

$20

$25

How much do remote surveillance operator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote surveillance operator in Seattle, WA is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $22.98 per hour, depending on experience, location, and employer.

What is a remote surveillance operator?

Remote Surveillance Operators are professionals who monitor live video feeds and security systems from a remote location to ensure the safety and security of properties, assets, or individuals. They use surveillance technology to detect suspicious activities, respond to security breaches, and report incidents in real-time. Their work often involves operating cameras, alarms, and communication systems, and they play a critical role in preventing theft, vandalism, or unauthorized access. Remote Surveillance Operators may work for security companies, corporations, or government agencies, and their responsibilities can vary depending on the industry and employer.

What are the key skills and qualifications needed to thrive as a remote surveillance operator?

To thrive as a Remote Surveillance Operator, you need keen observational skills, attention to detail, and often a background in security or criminal justice. Familiarity with CCTV systems, video analytics software, and incident reporting tools is typically required, along with relevant certifications such as Security Guard licenses. Strong situational awareness, integrity, and effective communication are vital soft skills for quickly identifying and escalating security issues. These abilities ensure prompt detection and response to potential threats, protecting people and property in remote environments.

What are some common challenges faced by remote surveillance operators, and how can they be overcome?

Remote Surveillance Operators often encounter challenges such as monitoring multiple camera feeds simultaneously, maintaining focus during long shifts, and responding quickly to suspicious activities. To overcome these, operators typically use advanced surveillance software with alert features and rely on structured shift schedules to minimize fatigue. Regular communication with on-site security teams and ongoing training in situational awareness also help operators stay effective and responsive in their roles.

What is the difference between Remote Surveillance Operator vs Security Monitoring Technician?

AspectRemote Surveillance OperatorSecurity Monitoring Technician
CredentialsTypically requires CCTV or security system certificationsOften requires similar certifications, plus technical training
Work EnvironmentRemote, monitoring security feeds from various locationsOn-site or remote, maintaining and troubleshooting security systems
Industry UsageCommon in security firms, government agencies, and corporationsPrimarily in security companies, facilities management, and tech firms
Job FocusMonitoring live feeds, alerting authorities, incident reportingSystem maintenance, troubleshooting, and ensuring system functionality

Both roles involve security system oversight, but Remote Surveillance Operators focus on monitoring and alerting, while Security Monitoring Technicians handle system maintenance and troubleshooting. The roles often overlap in credentials and work environment, but their primary responsibilities differ.

What are popular job titles related to Remote Surveillance Operator jobs in Seattle, WA?

For Remote Surveillance Operator jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Surveillance Operator jobs in Seattle, WA look for?

The top searched job categories for Remote Surveillance Operator jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Surveillance Operator jobs?

Cities near Seattle, WA with the most Remote Surveillance Operator job openings:

Remote Surveillance Operator jobs near you
Infographic showing various Remote Surveillance Operator job openings in Seattle, WA as of August 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,428 per year, or $20.4 per hour.

Field Engineer

Seattle, WA • On-site, Remote

Genetec
See more jobs at Genetecexternal

Full-time

Retirement

Re-posted 21 days ago

Job description

Your team's dynamic:

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers and Partners, including proof-of-concept, staging, system deployment and commissioning, audits, system assessments and will act as a general liaison between Genetec and its customers, reporting directly to the Design & Deployment Services Manager, North America. The mission of the Professional Services team is to help customers achieve success and maximize value in their investment while mitigating risks, by supporting the design, deployment, maintenance, and utilization of Genetec's solution portfolio.  

You will be responsible for advising, installing, maintaining, and supporting the various Genetec solutions remotely and on-site for Genetec clients located in North America, as well as managing some of the projects where you are involved. 

Your day at a glance:

  • Perform installation, audit, assessment, maintenance, and support of Genetec systems at client sites 
  • Act as a primary on-site and remote technical point of contact for key projects to Genetec's partners 
  • Develop and maintain a strong relationship with new and existing customers 
  • Develop and maintain an extensive working knowledge of Genetec's solutions 
  • Properly document all activities and anomalies encountered in the Genetec Systems 
  • Ensure timely escalation of critical customer related issues through proper channels 
  • Provided functional requirements based on customer feedback to facilitate product Improvement 
  • Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades, special concerns, and ad hoc consulting for software implementation, integration, training, and change requests 
  • Document on-site or remote service interventions 

What makes you a great fit:

  • Possess strong analytical and troubleshooting skills (detail-oriented) 
  • Ability to work independently and in a team 
  • Ability to listen and to adapt to different personalities and situations 
  • Comfortable interfacing with key individuals at major accounts in sensitive situations 
  • Effective organization and time-management skills 
  • Must be able to work in a fast-paced technical environment 
  • Must possess a valid driver's license and passport 

Your technical expertise:

  • Deployment and troubleshooting of security systems such as: Video Surveillance Systems (VMS, IP cameras and encoders, analytics, etc.) and Access Control Systems (Software configuration, readers, controllers, wiring, etc.) 
  • Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, SQL, file sharing, IIS, clustering, GPO, performance monitoring, etc.) 
  • Excellent knowledge of networking principles and IP protocols. 
  • Experience with networking equipment configuration and troubleshooting (switches, routers, etc.). 
  • Understanding of network storage (SAN, NAS, iSCSI) principles and best practices 
  • Database query and management skills  
  • Understanding of server virtualization concepts 
  • Experience with encryption and certificates 
  • Experience with PowerShell is an asset 

Let's talk perks!

  • Attractive compensation package with 401K match
  • Training Tuition Reimbursement Program
  • Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers.

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