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Remote Surgical Instrument Repair Jobs (NOW HIRING)

Seer Inc.

Field Service Engineer, Northeast

Instrument Support * Install, maintain, and repair Seer instruments (Hamilton STARlet) and ... Resolve customer issues via phone and other remote support mechanisms to drive quick resolutions ...

Enovis

Regional Sales Manager - Foot & Ankle

Denver, CO · Remote

Remote Business Unit Description: Foot and Ankle The Regional Sales Manager (RM) is responsible for ... Local Labs, Journal Clubs & Surgeon Engagement Events * Oversee regional product and instrument ...

Bruker Corporation

Field Service Engineer

Boston, MA · On-site +1

$85K - $137K/yr

Re-qualify the instrument after service/repair to ensure proper performance of the instrument ... remote assistance. * Coordinate with customers to arrange WebEx Sessions, phone support, and lab ...

Neuralink

Software Engineer, CI/CD

Austin, TX · Remote

This includes remote caching, remote execution, target identification and selection, etc. * Operate ... Instrument CI health with Prometheus metrics, Grafana dashboards, and automated alerting to ...

GE HealthCare

Field Service Engineer 1

... Instrument Service Information bulletins. Works independently to trouble shoot and perform basic ... repairs. Responsible for driving customer satisfaction through Service Excellence. This is a remote ...

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All JobsRemote Surgical Instrument Repair Jobs

Remote Surgical Instrument Repair information

What is the difference between Remote Surgical Instrument Repair vs Surgical Instrument Technician?

AspectRemote Surgical Instrument RepairSurgical Instrument Technician
CertificationsTypically requires surgical instrument repair certifications, technical trainingRequires similar certifications, technical skills, often certified in instrument repair
Work EnvironmentPrimarily remote, working with repair manuals and virtual communicationUsually on-site in hospitals or repair facilities
Industry UsageUsed by medical device companies, repair services, hospitalsEmployed directly by hospitals, clinics, or repair companies

Remote Surgical Instrument Repair and Surgical Instrument Technician roles share similar certifications and technical skills. The main difference lies in the work environment, with remote repair focusing on virtual diagnostics and repairs, while technicians often work on-site. Both roles are essential in maintaining surgical instrument functionality within the healthcare industry.

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Remote Surgical Instrument Repair jobs near you
Field Service Engineer (Field Remote - San Antonio, TX)

Field Service Engineer (Field Remote - San Antonio, TX)

PerkinElmer

San Antonio, TX • On-site, Remote

Full-time

Posted 15 days ago

PerkinElmer rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Field Service Engineer (Field Remote - San Antonio, TX)
Location(s)
US Remote - TX
Job Description
The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
Location: Seeking engineers for Remote Field roles servicing customers located in the San Antonio, TX area.
Job Responsibilities:
  • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators.
  • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.
  • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.
  • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.
  • Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process.
  • Attend higher level certification through participation in company sponsored training & development offerings
  • Complete all administrative tasks, including but not limited to time reporting and assigned training.
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
Critical Skills:
  • Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately.
  • Technical critical thinking skills and attention to detail.
  • Outstanding customer service skills complemented by an ability to listen to and interpret client requests.
  • Aptitude for technical and practical matters.
  • MS Office skills: Outlook, PowerPoint, Word.
  • Excellent team player with a customer satisfaction focus.
  • Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards.

Basic Qualification:
  • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR
  • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR
  • High School Diploma plus 7+ years direct experience with repair of laboratory equipment

Preferred Qualifications:
  • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
  • Vendor issued certification on relevant laboratory equipment
  • Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code
  • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided).
  • Valid driver's license and safe motor vehicle operation.

Working Environment:
  • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
  • Job pace may be fast and job completion demands may be high.
  • Must be able to remain in a stationary position more than 25% of the time.
  • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
  • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
  • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
  • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annual compensation range for this full-time position is $70,200.00 to $80,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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