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Remote Support Engineer Jobs in Denver, CO (NOW HIRING)

Eliassen Group

Backend Support Engineer

Greenwood Village, CO · Remote

$55 - $65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid 4 days onsite, 1 remote. in Greenwood Village, CO Our client seeks a Backend Support Engineer to build internal tools and scripts that improve support workflows and operational efficiency ...

trane technologies

Remote Controls Support Specialist

Denver, CO · On-site +1

$18.09 - $44.31/hr

  • Medical

  • Retirement

  • PTO

Perform remote Building Automation System (BAS) diagnostics, troubleshooting, programming, maintenance, and equipment startup support. * Remotely inspect and evaluate BAS, HVAC, and chiller systems ...

trane technologies

Remote Controls Support Specialist

Denver, CO · On-site +1

$18.09 - $44.31/hr

  • Medical

  • Retirement

  • PTO

Perform remote Building Automation System (BAS) diagnostics, troubleshooting, programming, maintenance, and equipment startup support. * Remotely inspect and evaluate BAS, HVAC, and chiller systems ...

Teledyne

Software Support Analyst

Englewood, CO · Remote

$51K - $68K/yr

This position is fully onsite, remote work not available. Teledyne Monitor Labs (TML) has more than ... basic programming skills. The analyst will be quality assuring single server Windows computer ...

Generac

Sales Engineer - Data Centers

Denver, CO · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

KEYENCE

Field Application Engineer '27

Denver, CO · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Mondo

Sr Backend Engineer

Denver, CO · Remote

$185K - $230K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Start Date: Flexible Duration: Permanent Compensation: $185,000 - $230,000 base equity ... Support AI and agent-based initiatives across the organization * Build and improve infrastructure ...

Arista Networks

Technical Solutions Engineer - NDO

Denver, CO · On-site +1

$71K - $137K/yr

  • Medical

  • Dental

  • Vision

Who You'll Work With Are you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that ...

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Showing results 1-20

All JobsSupport Engineer JobsRemote Support Engineer JobsRemote Support Engineer Jobs in Denver, CO

Remote Support Engineer information

See Denver, CO salary details

$17

$41

$70

How much do remote support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote support engineer in Denver, CO is $41.04, according to ZipRecruiter salary data. Most workers in this role earn between $30.43 and $47.98 per hour, depending on experience, location, and employer.

How does a remote support engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a remote support engineer?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What are the most commonly searched types of Support Engineer jobs in Denver, CO?

The most popular types of Support Engineer jobs in Denver, CO are:

What cities near Denver, CO are hiring for Remote Support Engineer jobs?

Cities near Denver, CO with the most Remote Support Engineer job openings:

Infographic showing various Remote Support Engineer job openings in Denver, CO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $85,358 per year, or $41 per hour.

Backend Support Engineer

Eliassen Group

Greenwood Village, CO • Remote

$55 - $65/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Description:

Hybrid 4 days onsite, 1 remote. in Greenwood Village, CO

Our client seeks a Backend Support Engineer to build internal tools and scripts that improve support workflows and operational efficiency while providing Tier 1 support for live APIs. The role will develop dashboards, monitoring, and alerting, partner with product and engineering, and contribute to an agentic support model with secure, intelligent integrations. This is a 3-month contract with potential to extend.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $55.00 to $65.00/hr. w2

Responsibilities:
  • Build internal tools and scripts to debug and triage issues, streamline support workflows, and improve operational efficiency.
  • Provide Tier 1 support for live APIs, perform initial triage and issue isolation, identify impacted layers, and escalate as needed.
  • Support customer-facing communication and partner closely with product and other engineering teams.
  • Develop dashboards for platform visibility and implement monitoring and alerting for issue detection.
  • Package tools and deploy production-ready solutions with emphasis on timely delivery and strategic contribution.
Experience Requirements:
  • Ability to deliver quickly in a tech-agnostic environment. Preference for Python or Node.js.
  • Experience with Splunk for queries and log analysis and Datadog for infrastructure dashboards and monitoring.
  • Backend focus on tooling and integrations with CI/CD via GitHub pipelines. Kubernetes is a plus.
  • SRE-type skill set with understanding of systems, workflows, and tooling integrations.
  • Familiarity with agentic and MCP concepts. Ability to integrate intelligence into solutions with attention to security implications.
  • Exposure to frontend is a plus.
Recruitment Transparency Notice
 
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.
 

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

 
About Eliassen Group:
 
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
 
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
 
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
 
Eliassen Group logo

About Eliassen Group

Sourced by ZipRecruiter

Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Reading, MA, US

Year founded

1989

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