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Remote Student Loan Collection Jobs in Washington

AAMC

Senior Research and Data Analyst

Washington, DC · On-site +1

$97K - $122K/yr

Execute Data Collection and Reporting SystemsRelated toApplicant, Student, and Trainee Data and ... Care Loan Report, the Report on Residents, and additional dataand reporting assets as ...

TCG, Inc.

Solutions Architect

Washington, DC · Remote

$160K - $180K/yr

This is a full-time, short-term, remote position. The selected applicant must live within one of ... student loan repayment assistance, and training budget. There's more, see for yourself.TCG is ...

TCG

Solutions Architect-4160942

Washington, DC · Remote

$160K - $180K/yr

This is a full-time, short-term, remote position . The selected applicant must live within one of ... student loan repayment assistance, and training budget. There's more, see for yourself. TCG is ...

Inova Primary Care

Patient Service Representative

Fairfax, VA · Remote

$18 - $22.75/hr

These are remote full-time roles, day shift with varying hours from 7:30 a.m. - 5:30 p.m. Monday ... Tuition and Student Loan Assistance : offering up to $5,250 per year in education assistance and up ...

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All JobsStudent Loan Collection JobsRemote Student Loan Collection JobsRemote Student Loan Collection Jobs in Washington

Remote Student Loan Collection information

What is a remote student loan collection job?

Remote student loan collection jobs involve contacting borrowers to discuss and resolve overdue student loan payments, all while working from a location outside of a traditional office. These roles typically require strong communication and negotiation skills, as collectors must help borrowers understand their repayment options and set up payment arrangements. The job is usually performed over the phone or online, and may involve handling sensitive financial information, complying with federal regulations, and providing customer support. Remote workers in this field need a reliable internet connection, a quiet workspace, and the ability to meet performance targets independently.

What are some typical challenges faced in a remote student loan collection role, and how can they be managed effectively?

In a remote student loan collection position, common challenges include maintaining clear communication with borrowers, managing time efficiently without direct supervision, and navigating sensitive conversations about debt. To address these, successful collectors utilize strong organizational tools, adhere to daily schedules, and receive ongoing training in negotiation and compliance. Regular virtual meetings with team members and supervisors also help maintain connection, share best practices, and support professional growth.

What are the key skills and qualifications needed to thrive as a remote student loan collector, and why are they important?

To thrive as a Remote Student Loan Collector, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Outstanding customer service abilities, resilience, and professionalism help collectors effectively handle difficult conversations and maintain a positive rapport with borrowers. These skills are crucial for maximizing recovery rates, ensuring regulatory compliance, and maintaining a respectful borrower experience.

What is the difference between Remote Student Loan Collection vs Remote Debt Collector?

AspectRemote Student Loan CollectionRemote Debt Collector
CredentialsKnowledge of student loan policies, collection lawsGeneral debt collection knowledge, sometimes certifications
Work EnvironmentRemote, call center or office-basedRemote or office-based, varies by employer
Industry UsageFinancial aid, education sectorVarious industries, including credit and finance
Search IntentSpecific to student loans, education debtBroader debt collection roles

Remote Student Loan Collection specialists focus on recovering student loan debt, requiring knowledge of education finance laws. Remote Debt Collectors handle various types of debts across industries, often with broader certification requirements. While both roles involve debt recovery, the former specializes in student loans within the education sector, making their skills and knowledge more tailored to that industry.

What are popular job titles related to Remote Student Loan Collection jobs in Washington?

For Remote Student Loan Collection jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Student Loan Collection jobs in Washington look for?

The top searched job categories for Remote Student Loan Collection jobs in Washington are:

What cities in Washington are hiring for Remote Student Loan Collection jobs?

Cities in Washington with the most Remote Student Loan Collection job openings:

Remote Student Loan Collection jobs near you

Senior Research and Data Analyst

AAMC

Washington, DC • On-site, Remote

$97K - $122K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Job description

Who We Are:

The Association of American Medical Colleges is a not-for-profit association dedicated to transforming health care by supporting the entire spectrum of medical education, medical research, and patient care conducted by our member institutions. We are dedicated to the communities we serve and steadfast in our goal to improve the health of all.


At the AAMC, we are committed to supporting our employees with a comprehensive and competitive benefits package designed to promote well-being, professionaldevelopment,and work-life balance.


  • HybridWork- Primarily remote roles with theabilityto work across the U.S.
  • Comprehensive Health & Wellness- Medical, dental, and vision coverage;wellness programs;and fitness reimbursement
  • Generous Time Away- Paid time off, holidays, personaldays,sickleave,paidparental leaveand shortand longterm disabilitybenefits.
  • Retirement & Financial Well-Being- 403(b)retirementplan with generous employer contributions and financial planning resources
  • Family & Care Support- Backup care for children, elders, and pets, plus resources for families with specialized needs
  • Learning & Purpose:Tuition reimbursement, professionallearning and developmentopportunitiesand the chance to advance a meaningful mission.

Additional information can be found on our website.

Why us, why now?

Senior Research & Data Analyst is responsible for the development, collection, maintenance, and operations fora portfolio of assigned standard data collections and reports includingquality metrics,utilizationmetrics, work effort, and financial metrics asappropriate.Supportsandcoachesjunior stafffor complex tasksand collaborates with technical leaders for guidancerelated to enhancing data operations and services.Develops, implements, and evolves programming and documentation for assigned data and reports, including programming and documentation about what members or constituentsareeligibletoparticipateand have access to assigneddata collections and reports.Collaborates and consults withinternal and external partners on enhancements to data collectionsand reporting systems.

How you will make an impact?

Execute Data Collection and Reporting SystemsRelated toApplicant, Student, and Trainee Data and Reports:

Specific responsibilities and deliverables related tothis duty include:

  • Be responsible for data assets and systems related totheNational GME Census in GME Track, the FACTS tables, the ERAS National Statistics tables,the Primary Care Loan Report, the Report on Residents, and additional dataand reporting assets as assignedfromother DOS teams and data teams fromother clusters.Asappropriate, mentorlesssenior colleagueson these data assets and systems.

  • Develop, collect,verify,maintain,and report data aboutand frommembers and constituents.

  • Develop, implement, andupdateprogramming and documentation for assigned data and reports, including programming and documentation about what institutions and individuals are eligible to receive the corresponding data collections and data reports.

  • Produce and maintain programming and databases for collecting data, importing data, managing data, checking data,engaging with members and constituents as required for data quality questions,linking data, analyzing data, reporting data, and distributing data, usingAAMC IT approvedtools such as SQL, PL/SQL, PostgreSQL, VBA, Python, HTML,HighCharts, JavaScript, and Verint.

  • Mentorlesssenior colleaguestoexpand intheir knowledge of this work.

  • Monitorthe soundness, timeliness, impact, efficiency, and security of data collection and data reporting services. Monitoring occurs through, for example, performing data quality checks and investigatingdiscrepancies, verifying, and resolving dataissues.

  • Develop and/ormaintainrecurring datacollections andadminister data collections to members and constituents.

  • Writeandmaintainoffice manuals, runbooks, and similar materials that describe the procedures for running data collection and data reporting services;review materialsfromless senior staff in a collegial manner.

  • Collaborate with IT colleaguesto supportIT-maintained applications, data collections, and integration with otherdata and analytical offerings.Coach andassistjunior staffforIT-relatedactivities such asdeveloping requirements and user acceptance testing.

  • Support and coach junior staff on more complex tasks and for addressing technical and process issues and improvement opportunities.

  • Engage withdata collection participants, report recipients, and other users with content questions, reminders, extensions, quality control checks, or similar operational concerns.

Contribute toUnitand AAMCProcessImprovement andTrainingRelated toDataCollectionandReportingSystems:

Specific responsibilities and deliverables related to this duty include:

  • Consult with colleagues and constituents (including, but not limited to, data respondents, report users, subject matter experts,researchers, and IT staff) on ways to enhance datacollections, standard reports, research reports, external/internal ad hoc reports, and other analytical offerings.Supportjunior staffandunitsupervisorsto synthesizeand prioritizetheinput from colleagues and constituents.

  • Contribute to IT initiatives related to infrastructure changes, data access and security, and system modernizationsand updates,providingsupport for junior staff as well asalertingunitsupervisorsabout risk and benefits.

  • Represent the unit, the cluster, and the AAMC data community in internal and external discussions around data collection, analytics,and reporting.

  • Maintainaccuratefinancial and timekeeping records to support ongoing prioritization, enterprise portfolio management,and impact analyses asrequiredfor assigned data assets.

  • Apply knowledgeand experienceto solve problems and toidentifyroot causes of onetime or recurring issues and recommend solutions.

  • Be a good steward of AAMC time and resources; escalate potential issues early enough to ensure that collaboration with other colleagues will result in on-time, high-quality, impactful, efficient, and securedata services.

  • Help with other data assets and their associated analytical offerings, asrequired.

  • Manage the tracking of internal and external data requests across the AAMC. This duty includes reviewing data requests, fulfilling data requests, and triaging data requests to other staff asappropriate.

Serve as Data Steward,Data Lead,or Technical Contact for assigned data assets:

Serve as a Data Asset Owner for assigned data assets, executing job responsibilities consistent with AAMC policies and procedures, including:

  • Completing allrequiredinternal and external Data Asset Owner training.

  • Determiningtheappropriate levelof internal and external access to data assets.

  • Enforcingappropriate dataaccess, publication, and security policies and procedures, including but not limited to those of:

  • Survey and Research Central (e.g., for guidance about Human Subjects Research Protection Program issues, IRB, and Data Collection/Research Registrationand standards);

  • OCOMM (e.g., for guidance about publishing standards and AAMC messaging on policy and advocacy);

  • Legal (e.g., for guidance about data privacy and anti-trustconsiderations);

  • IT (e.g., for guidance about information securityand aboutapproved technologies for data collection, management, analytics, and reporting).

  • Respond to internal and external ad hoc requests about data and reports, as well as reviewing and processing external data requests.

What you will bring to the role:

Required Qualifications:

MinimumEducation:Bachelor'sdegree

Preferred Education:A master's degreeor doctoraldegreewould be preferred, with course work in quantitative reasoning and qualitative reasoning. Courses of study might include topics such as computer programming, data analysis, data visualizations,economics,information systems, mathematics, psychometrics, research and evaluation, sociology, statistics, survey construction, survey sampling, and related topics.

Minimum Experience of Related Work:5-7 years of related work experience

Minimum Supervisory or Subject Matter Expertise:3-5 years of experience managing a specialized program

Additional Minimum Experience:

  • Experience withquantitative, qualitative, and logical reasoning; self-directed knowledge acquisition and application;

  • Programming, database design, data security, data standards, data processing, relational databases, data instrument construction, data visualization, and report writing;

  • Collaborative working environments;

  • Time management, resource management, quality control, and continuous quality improvement.

PreferredExperience:

  • Experience in data collection, analysis, and reporting in small to large organizations where dataare critical todelivering onstrategy, mission, and services to members and constituents.

Remote Work Eligibility

This position is eligible for remote work in the contiguous US

Compensation Grade Range

$105,315.00-$123,900.00

Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors may include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, as well as internal equity, market, and business considerations.

If a bachelor's degree is required, related work experience may be substituted in some positions. One year of college course work at an accredited institution is equivalent to one year of related work experience.

The AAMC is an Equal Opportunity Employer. The AAMC is committed to an Equal Employment Opportunity policy in recruitment, hiring, career advancement, and all other personnel practices. The AAMC will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic. The AAMC is committed to the full inclusion of all qualified individuals. As part of this commitment, the AAMC will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, pleasecontact the talent acquisition team.

Please attach a resume as part of the application process. It is important that files DO NOT include periods ( . ) within the file name.

BROWSER REQUIREMENTS: Applications must be submitted using Chrome, Mozilla Firefox, Safari, orMicrosoft Edge.

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