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Remote Storage Engineer Jobs in Georgia (NOW HIRING)

MacStadium

Senior Technical Support Engineer

Atlanta, GA · On-site +1

$80K - $100K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Storage. As a Senior Technical Support Engineer, you will be the operational backbone of our ...

DigitalOcean

Data Center Engineer I

Atlanta, GA · Remote

$66K - $83K/yr

Installing servers, switches, routers, and storage hardware * Submitting RMA to equipment ... Submitting and tracking remote work requests and managing server and component inventory

ICF

Senior Transmission Line Engineer - REMOTE

Atlanta, GA · Remote

$100K - $138K/yr

Senior Transmission Line Engineer Location: Remote US Ready to make a difference? We are seeking a Senior Transmission Line Engineer to support and advance our growing transmission engineering ...

INFT Solutions Inc

Remote-Data Engineer- Only W2

Atlanta, GA · Remote

$110K - $132K/yr

Data Engineer Location: Remote Role Focus: Pipeline Development + Support Key Skills / Responsibilities: Build and maintain ETL pipelines Support batch + CDC ingestion (including mainframe) Data ...

Evident ID

Senior Software Engineer

Atlanta, GA · On-site +1

$117K - $155K/yr

In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... storage, decisioning, and ongoing monitoring of credentials. Evident is a VC-backed technology ...

Evident ID

Senior Software Engineer

Atlanta, GA · On-site +1

$117K - $155K/yr

In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... storage, decisioning, and ongoing monitoring of credentials. Evident is a VC-backed technology ...

Evident ID

Senior Software Engineer

Atlanta, GA · On-site +1

$117K - $155K/yr

In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... storage, decisioning, and ongoing monitoring of credentials. Evident is a VC-backed technology ...

Canonical

Site Reliability Engineer

Atlanta, GA · On-site +1

$54.75 - $72.75/hr

Globally remote role The role We deploy and run OpenStack, Kubernetes, storage solutions, and open source applications, applying DevOps practices. To become a member of our team, you need to be a ...

NEP Group Inc.

Data Engineer

Fayetteville, GA · On-site +1

$100K - $120K/yr

Preference is for this to be a hybrid role in Pittsburgh, but we are open to fully remote ... Experience with cloud-based data platforms such as Databricks and modern storage solutions (e.g ...

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How much do remote storage engineer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote storage engineer in Georgia is $47.46, according to ZipRecruiter salary data. Most workers in this role earn between $39.38 and $56.01 per hour, depending on experience, location, and employer.

What is a Remote Storage Engineer?

A Remote Storage Engineer is an IT professional who specializes in designing, implementing, and managing data storage solutions for organizations while working remotely. Their responsibilities include configuring storage systems, troubleshooting storage-related issues, ensuring data security, and optimizing storage performance. They often work with technologies such as cloud storage, SAN (Storage Area Network), and NAS (Network Attached Storage). Remote Storage Engineers play a crucial role in maintaining data integrity and accessibility, especially for businesses with distributed or cloud-based infrastructure.

What are the key skills and qualifications needed to thrive as a Remote Storage Engineer, and why are they important?

To thrive as a Remote Storage Engineer, you need strong expertise in storage technologies, data management, and backup solutions, typically backed by a degree in computer science or a related field. Familiarity with systems like SAN/NAS, cloud storage platforms (e.g., AWS, Azure), and certifications such as CompTIA Storage+ or vendor-specific credentials are highly valued. Excellent problem-solving, communication, and self-management skills help you address issues efficiently while collaborating across remote teams. These skills and qualities ensure robust data availability, security, and seamless support for distributed enterprise environments.

What is the difference between Remote Storage Engineer vs Cloud Storage Administrator?

AspectRemote Storage EngineerCloud Storage Administrator
Required CredentialsIT certifications, storage-specific certifications (e.g., SNIA, CompTIA Storage+)Cloud platform certifications (e.g., AWS, Azure, Google Cloud)
Work EnvironmentData centers, remote offices, or cloud environmentsCloud platforms, remote or on-premises
Employer & Industry UsageIT companies, data centers, cloud providersCloud service providers, enterprises using cloud storage
Common Search & Comparison IntentUnderstanding storage infrastructure rolesManaging and optimizing cloud storage solutions

The main difference is that Remote Storage Engineers focus on designing, implementing, and maintaining storage systems across various environments, including data centers and cloud platforms. Cloud Storage Administrators primarily manage and optimize storage within cloud platforms like AWS or Azure. Both roles require storage knowledge, but their focus and certifications differ based on the environment they work in.

What Does a Remote Storage Engineer Do?

As a remote storage engineer, you work from home to design and maintain information storage systems for clients. In this virtual position, your duties involve creating a database infrastructure that meets the needs of each client with whom you work. Part of your job involves assessing the specific needs of the client and designing appropriate solutions. You build or configure software, hardware, or cloud-computing systems, and you provide support and training for the employees who use the system. Other responsibilities include making updates, backing up data, and building and monitoring the network that connects to the data storage system.

How do Remote Storage Engineers typically collaborate with on-site IT teams to resolve storage issues?

Remote Storage Engineers frequently work closely with on-site IT teams to diagnose and resolve storage-related incidents. This collaboration often involves remote access to systems, regular video or conference calls, and utilizing ticketing systems to track progress. Strong communication skills are essential, as Remote Storage Engineers must clearly document troubleshooting steps and coordinate actions, sometimes even guiding on-site staff through physical hardware checks or replacements. This teamwork ensures efficient resolution of issues despite physical distance.
More about Remote Storage Engineer jobs
What are the most commonly searched types of Storage Engineer jobs in Georgia? The most popular types of Storage Engineer jobs in Georgia are:
What are popular job titles related to Remote Storage Engineer jobs in Georgia? For Remote Storage Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Storage Engineer jobs in Georgia look for? The top searched job categories for Remote Storage Engineer jobs in Georgia are:
What cities in Georgia are hiring for Remote Storage Engineer jobs? Cities in Georgia with the most Remote Storage Engineer job openings:
Remote Storage Engineer jobs near you
Senior Technical Support Engineer

Senior Technical Support Engineer

MacStadium

Atlanta, GA • On-site, Remote

$80K - $100K/yr

Full-time

Posted 5 days ago

Job description

About MacStadium
MacStadium is the leading provider of enterprise-class Apple Mac infrastructure. Our Orka platform enables developers and DevOps teams to orchestrate macOS and Apple silicon in the cloud for CI/CD, testing, and development at scale. We serve some of the world's largest companies and are investing heavily in our platform for the future.
We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward action. If you want to have outsized impact on a small team building the future of Apple cloud infrastructure, we would love to hear from you.
About the Role
At MacStadium, we deliver a comprehensive suite of Apple infrastructure solutions. Our product portfolio includes Orka (a Kubernetes-based orchestration platform for Apple silicon), augmented bare metal with VDI tooling, including Citrix and others, and Mac focused IaaS, including bare metal Macs, Firewalls, Networking, and Storage.
As a Senior Technical Support Engineer, you will be the operational backbone of our support function - owning the Tier 1 ticket queue, developing deep product expertise across the full portfolio, and building the tooling and automation that helps the team scale.
This is not a read-from-a-script support role. You will dig into logs, use AI code tools, write scripts to reproduce and diagnose issues, and work directly with customers to resolve technical challenges across Orka, Citrix, and bare metal environments. You will own Tier 1 ticket flow - managing tickets routed from the support team and our AI-powered support agent - while ramping into Tier 2 across all products. You will partner with the existing Orka support developers for follow-the-sun coverage and collaborate with the Orka development team and SRE on escalations.Why This Role Exists
MacStadium's customer base and product portfolio are growing. Overall support volume is increasing, ticket complexity is deepening as customers deploy across more environments, and our product surface area now spans Orka (hosted, on-prem, and AWS), augmented bare metal with Citrix, and Mac focused IaaS. We are investing in the support team to stay ahead of that growth - adding a senior technical hire who can own Tier 1 operations, develop cross-product expertise, and bring development-oriented capacity to build the tooling and automation that will help us scale.Our Products
You will develop expertise across MacStadium's full product portfolio:
  • Orka: Our Kubernetes-based orchestration platform for Apple silicon and macOS virtualization. Customers run Orka in three deployment models: hosted on MacStadium's managed infrastructure, on-premises in their own data centers, and on AWS using EC2 Mac instances. Each model has its own networking, access, and troubleshooting considerations.
  • Augmented Bare Metal with Citrix: Dedicated Mac hardware enhanced with Citrix for virtual desktop infrastructure (VDI), enabling secure remote access to macOS environments for enterprise customers.
  • Mac focused IaaS: Enterprise-grade bare metal Mac infrastructure in MacStadium data centers, supporting AI, CI/CD, development, and production workloads.
What You Will Do
  • Own the Tier 1 ticket queue: manage incoming tickets routed from the support team and the AI-powered support agent, ensuring timely triage, routing, and resolution across all products
  • Ramp into Tier 2 support across Orka, Citrix, and bare metal - developing the product expertise to troubleshoot and resolve complex issues independently across the full portfolio
  • Write scripts and build tooling (Bash, Python) to automate repetitive diagnostics, reproduce customer issues, and accelerate troubleshooting workflows
  • Partner with the existing US and EU Orka support developers to maintain follow-the-sun coverage, share knowledge, and develop shared runbooks and troubleshooting guides
  • Help shape the AI support agent's effectiveness - reviewing its output, identifying gaps, tuning responses, and ensuring quality as it handles Tier 1 volume
  • Collaborate with the Head of Support on process improvements, knowledge base development, and operational metrics
  • Contribute to internal documentation, including root cause analysis write-ups, known issue tracking, and customer-facing KB articles
  • Act as a voice of the customer internally, surfacing recurring issues and feature requests to the product and engineering teams
What We Are Looking For
Required:
  • 3+ years in a technical role: support engineering, systems/network administration, DevOps, or infrastructure operations - we care about the skills, not the exact title
  • Proficiency scripting in Bash and Python - you automate repetitive tasks rather than doing them manually twice
  • Strong systems administration fundamentals: networking (DNS, firewalls, VPNs, TCP/IP), storage, process management, and log analysis across Linux and/or macOS
  • Experience with virtualization or container concepts (VMware, Docker, Kubernetes) - direct Kubernetes experience is a plus but not required
  • Comfortable working in a CLI-driven environment and reading logs, configs, and API responses to diagnose issues
  • Demonstrated ability to manage a ticket queue or support workflow - you know how to prioritize, triage, and keep things moving without dropping balls
  • Excellent written communication: you can explain complex technical issues clearly to both engineers and non-technical stakeholders, and you document what you learn
  • Based in the US with availability during standard US business hours (Eastern or Central preferred)
  • Self-directed and comfortable working autonomously on a small, distributed team
Preferred:
  • Direct experience with Orka, Kubernetes, Apple silicon, and/or macOS virtualization
  • Familiarity with AWS - particularly EKS and EC2 Mac instances
  • Experience with Citrix or virtual desktop infrastructure (VDI)
  • Background in network engineering or administration - troubleshooting connectivity, firewall rules, and infrastructure at the network layer
  • Experience with CI/CD systems such as GitHub Actions, Jenkins, or similar - especially in the context of iOS/macOS build and test pipelines
  • Experience with Zendesk, Jira, or similar support/ticketing platforms
  • Background in supporting SaaS or IaaS products with enterprise customers
  • Track record of building internal tools, automation, or process improvements that made a support team more efficient
  • Exposure to AI-assisted support tools or willingness to help shape an AI support workflow
What Success Looks Like
  • Within 30 days: Owning the Tier 1 ticket queue, triaging and resolving tickets across all products. Onboarded on Orka across all three deployment models (MacStadium-hosted, on-prem, AWS) and beginning to shadow the existing Orka support developers on Tier 2 issues. Your dev environment is set up and you have written your first diagnostic script.
  • Within 60 days: Handling Tier 2 tickets across Orka, Citrix, and bare metal with increasing independence. Contributing to the internal knowledge base. You have identified at least one repetitive workflow and built tooling to streamline it. Actively shaping the AI agent's Tier 1 output quality.
  • Within 90 days: Fully operational - Tier 1 queue runs smoothly under your ownership, you are resolving Tier 2 issues across the product portfolio, and you are contributing automation and tooling that makes the whole team faster.

MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire.
All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she/they will provide MacStadium services.
MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. MacStadium may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
No recruiting agencies please.

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