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Remote Sql Support Analyst Jobs (NOW HIRING)

GovCIO is seeking a Customer Support Analyst to support Veterans Affairs (VA) Data Modernization ... This position will be fully remote located within the United States. Responsibilities * Serve as ...

We're a profitable, high-growth company with a fully remote team of 60+ employees and ambitious expansion goals over the next five years. Job Summary: As a Sierra Interactive Support Analyst, you ...

The AI Support Analyst will play a critical role in ensuring the smooth operation and adoption of ... SQL, or other reporting tools • Python proficiency required • Bachelor's degree in IT, CS, or ...

NetSuite Support Analyst

Midvale, UT · On-site +1

$60K - $75K/yr

Remote in the United States* GoEngineer is looking for a NetSuite Support Analyst to join our team. The NetSuite Support Analyst focuses on supporting and maintaining our highly customized NetSuite ...

OIM Support Analyst Location: Phoenix AZ (Remote till Covid) Type: Full Time * Technical /Functional Knowledge of Oracle identity manager and governance & MySSO(Ping Federate) Applications * Hands on ...

... remote support sessions. Your knowledge will guide customers through the implementation and ... Server, SQL Server, and IIS) * Hold one or more Microsoft certifications or equivalent * The ...

Pittsburgh, PA (fully remote - EST hours) Contract: W2 only, 12 month initial contract Pay: $60-70 ... Building and deploying reports in BI Publisher using SQL * Proactive solutioning and ...

... remote users. * Supports end-users on various types of software programs to ensure they work ... analysis. Experience in some of the following: documentation; presentation tools; and project ...

Remote We are seeking experienced SQL engineer with strong PBM (Pharmacy Benefit Management ... Support root cause analysis for eligibility failures or mismatches - Ensure data accuracy ...

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Remote Sql Support Analyst information

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How much do remote sql support analyst jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for remote sql support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Remote Sql Support Analyst vs Remote Database Support Specialist?

AspectRemote Sql Support AnalystRemote Database Support Specialist
Required CredentialsSQL certifications, basic database knowledgeDatabase certifications, SQL knowledge
Work EnvironmentRemote, client or company sitesRemote, data centers or client sites
Industry UsageIT, tech, financeIT, healthcare, retail
Common Search/ComparisonYesYes

The Remote Sql Support Analyst primarily focuses on supporting SQL databases, troubleshooting issues, and ensuring database performance remotely. The Remote Database Support Specialist has a broader scope, managing various database systems and providing more in-depth support. Both roles require SQL knowledge and certifications, but the specialist often handles more complex database environments. They are similar in work environment and industry usage, making them common comparison options for job seekers in database support roles.

More about Remote Sql Support Analyst jobs
What cities are hiring for Remote Sql Support Analyst jobs? Cities with the most Remote Sql Support Analyst job openings:
What are the most commonly searched types of Sql Support Analyst jobs? The most popular types of Sql Support Analyst jobs are:
What states have the most Remote Sql Support Analyst jobs? States with the most job openings for Remote Sql Support Analyst jobs include:
Infographic showing various Remote Sql Support Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
Customer Support Analyst (Remote)

Customer Support Analyst (Remote)

Govcio LLC

Remote

$110K - $130K/yr

Full-time

Posted 10 days ago


GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

125th of 210 rated it services


Job description

GovCIO is seeking a Customer Support Analyst to support Veterans Affairs (VA) Data Modernization initiatives. This role plays a critical part in enabling rapid onboarding, improving customer intake processes, and providing high-quality support for users accessing modern data platforms. The ideal candidate will deliver exceptional customer service, facilitate provisioning workflows, triage issues efficiently, and help fast-track users with existing NDS privileges. This position will be fully remote located within the United States.
Responsibilities
  • Serve as the primary "front door" for VA Data Modernization customer support, ensuring a smooth and responsive user experience.
  • Manage ticket intake, triage, classification, and routing to appropriate technical teams.
  • Support rapid onboarding by guiding users through the new self-service intake process and mapping them to appropriate pre-created workspaces.
  • Provide access and provisioning support, including validating NDS privileges for fast-track users.
  • Track, monitor, and manage tickets in alignment with established service-level agreements (SLAs).
  • Document and maintain intake workflows, SOPs, troubleshooting guides, and onboarding process overviews (DevTest through Production).
  • Assist users in understanding cloud data environments, common tools, DevTest data access, and workspace functionality.
  • Coordinate with Databricks SMEs and Summit Customer Enablement teams for white-glove support and post-provisioning engagement.
  • Identify blockers and inefficiencies within the intake or support process and escalate improvement opportunities.
  • Provide timely updates to users regarding ticket status, system access, known issues, and maintenance events.
  • Support common-use-case provisioning and ensure required resources (service principals, access configs, linked services, mount points, catalogs) are ready prior to handoff.
  • Maintain knowledge of platform navigation resources, including guides for platform data, onboarding instructions, and policies.
  • Ensure exceptional customer service by listening to user needs, resolving issues promptly, and providing clear, helpful communication.

Qualifications
Required Skills and Experience:
  • Bachelor's degree in information technology, Engineering or a related field plus 10 years experience. (or commensurate experience)
  • 8 years of experience in business analysis, project management, or a similar role.
  • Strong troubleshooting, problem-solving, and analytical abilities.
  • Experience supporting user onboarding and access provisioning workflows.
  • Familiarity with IT service management (ITSM) platforms such as ServiceNow.
  • Excellent communication, customer service, and interpersonal skills.
  • Ability to document processes clearly and maintain up-to-date knowledge articles.
  • Experience working in fast-paced environments with SLAs and ticket management expectations.

Preferred Skills and Experience:
  • Experience supporting federal agencies, particularly Veterans Affairs (VA).
  • Knowledge of NDS (National Data Systems), CDW, and VA data governance principles.
  • Familiarity with cloud environments, data platforms, or tools such as Databricks.
  • Experience with onboarding workflows for DevTest and Production environments.
  • Understanding of service principals, workgroup personas, access controls, and provisioning processes.
  • Experience with SharePoint, Jira, or additional ITSM tools.
  • Background in data analytics environments or enterprise data platforms.

Clearance Required
  • Ability to obtain and maintain a suitability/Public Trust

Posted Salary Range
USD $110,000.00 - USD $130,000.00 /Yr.

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