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Remote Spanish Customer Service Jobs in Rochester, NH

Hello Sunshine Travels

Customer Service

Portsmouth, NH · Remote

$16.25 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

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How much do remote spanish customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote spanish customer service in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a Remote Spanish Customer Service job?

A Remote Spanish Customer Service job involves assisting customers in Spanish via phone, email, or chat from a remote location. Responsibilities typically include answering inquiries, resolving issues, processing orders, and providing product or service information. Strong Spanish language skills, communication abilities, and problem-solving skills are essential. Many companies require experience in customer support, but some offer training. This role allows flexibility to work from home while helping Spanish-speaking customers.

What are the key skills and qualifications needed to thrive in the Remote Spanish Customer Service position, and why are they important?

To thrive as a Remote Spanish Customer Service professional, fluency in Spanish and English, excellent communication abilities, and experience in customer support are essential. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote communication platforms is commonly required. Strong problem-solving skills, empathy, and adaptability help set professionals apart in handling diverse customer inquiries. These competencies ensure efficient, customer-focused service delivery and successful resolution of client issues in a remote environment.

What challenges might I face working in a Remote Spanish Customer Service role and how can I overcome them?

Working in Remote Spanish Customer Service often means handling a wide variety of customer issues across different time zones, sometimes without immediate in-person support from teammates. A key challenge can be maintaining clear communication and promptly resolving concerns despite these constraints. Staying organized, leveraging available training resources, and proactively reaching out to supervisors or colleagues via chat or video calls can help address these challenges. Building strong remote collaboration skills also ensures you remain connected with your team and deliver excellent service to Spanish-speaking customers.
More about Remote Spanish Customer Service jobs
What job categories do people searching Remote Spanish Customer Service jobs in Rochester, NH look for? The top searched job categories for Remote Spanish Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Spanish Customer Service jobs? Cities near Rochester, NH with the most Remote Spanish Customer Service job openings:
Remote Spanish Customer Service jobs near you
Spanish Bilingual Limited Service Customer Service Representative

Spanish Bilingual Limited Service Customer Service Representative

MAXIMUS

Concord, NH • Remote

$18.46/hr

Other

Posted 10 days ago

Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 287 frontline employees who took The Breakroom Quiz

230th of 425 rated business services

Job description

Maximus is seeking Spanish Bilingual Limited Service Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.

In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!

Essential Duties and Responsibilities:

  • Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.

  • Respond effectively to all forms of inbound and outbound contacts.

  • Process workflow documents, which include, income, identity, and other eligibility verification documents.

  • Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.

'-Guide applicants through the Medicaid, SNAP, and TANF application processes.

-Provide clear and accurate information about program eligibility criteria.

-Ensure excellent customer service by addressing client concerns with patience and professionalism.

-Document interactions notate applications, and work across multiple systems to process eligibility.

-Maintain a high standard of confidentiality.

Minimum Requirements

'- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.

  • Must be fluent in English and specified secondary language.

'- Must be able to read, write, and speak in English and Spanish.

  • Ability to work independently in a remote environment.

  • Strong communication skills, both verbal and written.

  • Must be willing and able to accept a limited service position.

  • Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.

  • Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).

Preferred Skills and Qualifications

  • High volume call center experience.

  • Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.

  • Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

  • High level of empathy, especially when interacting with individuals in vulnerable situations.

  • Residency in Eastern (EST) or Central (CST) time zones.

Home Office Requirements

  • Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).

  • Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

  • Must currently and permanently reside in the Continental US.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$18.46

Maximum Salary

$18.46

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