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Remote Spanish Customer Service Jobs in Puerto Rico

RelateCare

$11/hr

  • Retirement

  • PTO

Paid time off Experience: * customer service: 1 year (Preferred) Language: * English (Required) Location: * Puerto Rico (Required) Work Location: Remote

InsuraTec

Sales Representative (Remote)

Guaynabo, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Mayaguez, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

San Juan, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Carolina, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Guayama, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Mayaguez, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Fajardo, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Ponce, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Dorado, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Arecibo, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Isabela, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Caguas, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Bayamon, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Cayey, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Showing results 21-40

All JobsSpanish Customer Service JobsRemote Spanish Customer Service JobsRemote Spanish Customer Service Jobs in Puerto Rico

Remote Spanish Customer Service information

What is a remote Spanish customer service?

A Remote Spanish Customer Service job involves assisting customers in Spanish via phone, email, or chat from a remote location. Responsibilities typically include answering inquiries, resolving issues, processing orders, and providing product or service information. Strong Spanish language skills, communication abilities, and problem-solving skills are essential. Many companies require experience in customer support, but some offer training. This role allows flexibility to work from home while helping Spanish-speaking customers.

What challenges might I face working in remote Spanish customer service and how can I overcome them?

Working in Remote Spanish Customer Service often means handling a wide variety of customer issues across different time zones, sometimes without immediate in-person support from teammates. A key challenge can be maintaining clear communication and promptly resolving concerns despite these constraints. Staying organized, leveraging available training resources, and proactively reaching out to supervisors or colleagues via chat or video calls can help address these challenges. Building strong remote collaboration skills also ensures you remain connected with your team and deliver excellent service to Spanish-speaking customers.

What are the key skills and qualifications needed to thrive in remote Spanish customer service?

To thrive as a Remote Spanish Customer Service professional, fluency in Spanish and English, excellent communication abilities, and experience in customer support are essential. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote communication platforms is commonly required. Strong problem-solving skills, empathy, and adaptability help set professionals apart in handling diverse customer inquiries. These competencies ensure efficient, customer-focused service delivery and successful resolution of client issues in a remote environment.

What are popular job titles related to Remote Spanish Customer Service jobs in Puerto Rico?

For Remote Spanish Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote Spanish Customer Service jobs in Puerto Rico look for?

The top searched job categories for Remote Spanish Customer Service jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote Spanish Customer Service jobs?

Cities in Puerto Rico with the most Remote Spanish Customer Service job openings:

Remote Spanish Customer Service jobs near you
Infographic showing various Remote Spanish Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution.

Advisor, Remote Network (Sales Concierge)

Oriental Financial Services LLC

Bayamon, PR • On-site, Remote

Full-time

Re-posted yesterday

Job description

Join our dynamic team as an Advisor, Retail Channels (Concierge), where you will serve our high-end customers with a sharp and professional business approach. Your role will be pivotal in increasing revenues and expanding our portfolio by building goodwill and customer loyalty. You will make our high-end customers feel pampered and eager to deepen their relationship with us due to their satisfaction. Position works onsite based in Bayamón, PR.
Key Responsibilities:
  • Customer Relations: Manage high-value customer relations by offering tailored solutions that meet their true needs, providing a personalized and caring experience.
  • Banking Transactions: Assist clients with their banking transactions and service requirements while building relationships and identifying financial needs.
  • Exceed Expectations: Anticipate and resolve client requests with the goal of exceeding expectations, regardless of the size of the request. Comply with and exceed engagement and service level performance targets.
  • Customer Awareness: Ensure high-value customers are aware of all the services we offer to enhance their financial lives. Develop creative solutions to complex challenges presented by customers.
  • Decision Making: Be willing to assume risk and make critical decisions when urgency arises.
  • Relationship Building: Cultivate strong, authentic, and trusted relationships with high-value customers. Grow relationships, generate additional product bonding, and obtain referrals from satisfied customers.
  • Re-engagement: Re-engage inactive high-value customers. Call on prospective and existing customers to develop professional relationships and solicit new business. Follow up after the initial service or sales encounter.
  • Service Solutions: Promptly solve service issues, provide financial solutions, and offer expert advice to meet customer needs.
  • Customer Ownership: Position yourself as the customer owner by ensuring any issue escalated or referred to other areas is resolved with agility and priority.
  • Follow-Up: Follow up on any open issue, referral, or consultation until it is resolved and confirm customer satisfaction, even if the issue was assigned to others. Promote the use of our digital channels for customer convenience.
  • Account Management: Process all types of deposit accounts, open new accounts, and cross-sell bank products and services. Implement the financial institution's client retention strategies.
  • Compliance: Ensure strict compliance with established bank policies, procedures, and regulations, including know your customer and anti-money laundering procedures in all transactions and customer interactions.
  • Additional Duties: Perform other duties as assigned.

Minimum Requirements:
  • Education: Bachelor's degree in Business Administration, Industrial Engineering, or related fields.
  • Experience: Three (3) years of experience in Call Center / Contact Center, Branches, and/or retail channels management environment. At least one (1) year of experience in financial services, insurance, mortgage, or financial advice is highly desirable.
  • Skills: Excellent consulting, sales, interpersonal, and communication skills (verbal and written). People-oriented, effectively dealing with clients of diverse backgrounds.
  • Knowledge: Experience with financial/banking products and knowledge of banking regulations, both local and federal.
  • Language: Fully bilingual - English and Spanish (verbal and written).
  • Technical Proficiency: Proficiency in MS Office (Word, Excel, Outlook), reporting systems, and other relevant software.

WORK AUTHORIZATION & ELEGIBILITY:
  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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