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Remote Sop Writer Jobs in Georgetown, TX (NOW HIRING)

GridSource

Operations Support Specialist II

Leander, TX · On-site +1

$21/hr

Training will be onsite, then fully remote. What you'll have: * High School diploma or equivalent ... Effective verbal and written communication skills to help collaborate with team members and ...

All JobsSop Writer JobsRemote Sop Writer JobsRemote Sop Writer Jobs in Georgetown, TX

Remote Sop Writer information

See Georgetown, TX salary details

$12

$36

$61

How much do remote sop writer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote sop writer in Georgetown, TX is $36.18, according to ZipRecruiter salary data. Most workers in this role earn between $26.78 and $43.80 per hour, depending on experience, location, and employer.

How to become a remote sop writer?

To become a remote SOP (Standard Operating Procedure) writer, develop strong writing and technical skills, gain experience in process documentation, and become familiar with industry-specific standards. Proficiency in tools like Microsoft Word or Google Docs and understanding of compliance requirements are also important. Building a portfolio of sample SOPs can help demonstrate your capabilities to potential employers or clients.

What is the difference between Remote Sop Writer vs Remote Standard Operating Procedure (SOP) Specialist?

AspectRemote Sop WriterRemote Standard Operating Procedure (SOP) Specialist
CredentialsWriting experience, industry-specific knowledgeWriting skills, industry certifications often preferred
Work EnvironmentRemote, independent, project-basedRemote, collaborative, process-focused
Industry UsageHealthcare, manufacturing, biotech, various sectorsRegulated industries requiring detailed procedures
Search & ComparisonOften compared for SOP documentation rolesRelated but more specialized in compliance and process optimization

Remote Sop Writers focus on creating clear, concise SOP documents across industries, while Remote SOP Specialists often handle the development, review, and compliance of SOPs within regulated environments. Both roles require strong writing skills, but the Specialist role may demand industry-specific certifications and a deeper understanding of compliance standards.

What are the key skills and qualifications needed to thrive as a remote SOP writer?

To thrive as a Remote SOP Writer, you need strong writing skills, attention to detail, and experience with process documentation, often supported by a background in technical writing or quality management. Familiarity with documentation tools like Microsoft Word, Google Docs, and workflow management systems, as well as knowledge of relevant industry standards or certifications (e.g., ISO), is typical. Exceptional communication, self-motivation, and the ability to collaborate virtually are key soft skills in this role. These skills are crucial for producing clear, compliant, and effective SOPs that improve consistency and efficiency across remote teams.

How does a remote SOP writer typically collaborate with subject matter experts and ensure accuracy while working off-site?

As a Remote SOP Writer, collaboration with subject matter experts (SMEs) is most often facilitated through virtual meetings, emails, and shared document platforms. You'll need strong communication skills to clarify complex processes and ensure your documentation accurately reflects current practices. Building rapport with SMEs, proactively seeking feedback, and maintaining version control are key to producing effective SOPs while working remotely. This role requires self-motivation and organization, as you'll often juggle multiple projects and coordinate with cross-functional teams to meet deadlines.

What is a remote SOP writer?

Remote SOP Writers are professionals who create Standard Operating Procedures (SOPs) for organizations while working remotely. They are responsible for documenting detailed instructions and guidelines to ensure business processes are carried out consistently and efficiently. These writers collaborate with subject matter experts via virtual meetings, conduct research, and produce clear, concise documents that help teams follow best practices. Remote SOP Writers are in demand across various industries, including healthcare, manufacturing, and IT, where standardized procedures are essential for quality and compliance.

What are popular job titles related to Remote Sop Writer jobs in Georgetown, TX?

For Remote Sop Writer jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Remote Sop Writer jobs in Georgetown, TX look for?

The top searched job categories for Remote Sop Writer jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Remote Sop Writer jobs?

Cities near Georgetown, TX with the most Remote Sop Writer job openings:

Remote Sop Writer jobs near you

Billing Operations Specialist - Austin, TX or Remote

Lower LLC

Austin, TX • On-site, Remote

$65K - $75K/yr

Full-time

Posted 27 days ago

Job description

Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
Position Summary
The Billing Operations Specialist ensures accuracy and reliability in day-to-day subscription billing operations - processing payments, managing failed transactions, and maintaining the SOPs that keep billing running smoothly. This is a customer-facing role: the Specialist will triage issues directly with customers and routing them appropriately. The role works across multiple product verticals and pricing models, partnering with Finance, Sales, and Tech to resolve issues and improve processes over time.
What You'll Do
Payment Processing & Issue Resolution
  • Review daily payment batches for accuracy; flag and correct discrepancies.
  • Monitor subscription billing activity across product verticals; ensure data consistency between systems.
  • Serve as first point of contact for payment-related inquiries; triage by severity/type and route to the right team using documented criteria.
  • Monitor and respond to failed/declined payments within SLA; investigate root causes and coordinate recovery with customers.
  • Track issues and recovery efforts to closure, and flag emerging patterns before they become widespread.

SOP & Process Ownership
  • Build, document, and maintain SOPs for billing workflows, triage, and failure-recovery - including ownership and escalation paths.
  • Roll out SOP updates to the team and audit adherence over time.
  • Conduct root-cause analysis on repeat issues and drive permanent fixes rather than recurring workarounds.
  • Act as a thought partner to leadership on recurring problems, presenting findings and recommended solutions.

Reporting
  • Support daily/weekly reporting on payment performance, failure trends, and process adherence.
  • Maintain accurate subscription records.

Required Skills & Qualifications
  • 3-5 years of billing, payment operations, or subscription operations experience, ideally in a SaaS or B2C environment.
  • Hands-on experience with a subscription billing platform is required (e.g., Chargify/Maxio, Zuora, Chargebee, Recurly, Stripe Billing, or similar) - specific platform experience is less important than solid working knowledge of recurring billing, dunning/failed payment recovery, and subscription lifecycle management.
  • Experience with a CRM is a plus; Salesforce experience is a bonus but not required.
  • Proficiency in Excel/Google Sheets.
  • Demonstrated experience building or documenting SOPs/structured processes from scratch.
  • Strong written and verbal communication; able to turn ambiguous situations into clear, documented processes.
  • Comfortable identifying patterns in data and driving root-cause fixes rather than repeated triage.
  • Able to manage multiple priorities and deadlines in a fast-paced environment.

Nice to Have
  • Prior experience specifically with Chargify/Maxio or Recurly.
  • Experience presenting process recommendations to leadership or cross-functional stakeholders.

Location
  • Prefer Hybrid in Austin, TX but will consider Remote.

Compensation
  • $65,000-75,000 per year.

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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