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ABOUT THIS ROLE

We are seeking a highly experienced and hands-on Senior Workday Manager to lead the strategy, governance, and operational excellence of our Workday platform across all modules. This individual will serve as the enterprise owner of Workday, ensuring system stability, optimization, integrations, security, and business alignment.

The ideal candidate has deep functional and technical expertise across Workday HCM, Payroll, and other Workday related modules, while also possessing strong managerial leadership and vendor management experience. This role requires close partnership with business stakeholders, IT teams, and third-party service providers.

This is a hands-on leadership role — not purely administrative — requiring active involvement in configuration, troubleshooting, integrations, and system design.

This role is based out of our Utah Headquarters (preferred) and reports directly to our CIO. We may consider highly-qualified remote candidates with required regular travel.

ROLE RESPONSIBILITIES

• Platform Strategy & Governance: Own the overall strategy, roadmap, and governance of the Workday ecosystem. Provide deep expertise across: Core HCM, Payroll, Time Tracking, Recruiting & Talent, Benefits, Financials (GL, AP, AR, Expenses, Assets, Projects), Procurement & SCM, Adaptive Planning, Prism / Reporting, and Security & SoD. Lead biannual Workday release management and impact analysis and ensure system performance, scalability, and compliance.

• Hands-On Configuration & Support: Configure and maintain Workday business processes, security roles, reports, calculated fields, integrations, and notifications, Troubleshoot complex production issues across functional domains, review and approve configuration changes before deployment, lead testing efforts for enhancements and upgrades, ensure documentation of system design, changes, and architecture.

• Cross-System Architecture: Oversee integrations between Workday and enterprise systems (ERP - Oracle, SAP, NetSuite, CRM - Salesforce, ITSM - ServiceNow, payroll vendors, banking systems, and data warehouses) and partner with architects to define data flows, transformation logic, and reconciliation controls. Ensure reconciliation controls between Workday and downstream systems.

• Business Partnership: Act as trusted advisor to HR, Finance, Payroll, and Operations leaders. Translate business requirements into scalable system solutions. Lead workshops for process redesign and optimization. Identify automation opportunities to improve efficiency. Drive continuous improvement initiatives across business processes.

• Team Leadership & Governance: Lead and mentor a team of internal and external Workday analysts and administrators, establish operating model for Workday support (intake, prioritization, SLAs), develop KPIs for system performance and support effectiveness, ensure proper segregation of duties and security governance, provide executive-level updates on platform health and roadmap.

• Vendor & Compliance Management: Manage relationships with Workday AMS providers, implementation partners, integration partners, payroll vendors. Ensure vendors adhere to security, compliance, and SLA requirements, and lead escalations when necessary.

• Compliance & Controls Success: Partner with Internal Audit on: SoD design and remediation, access reviews, control documentation, audit readiness, ensure proper documentation of configuration and business processes, maintain data privacy and regulatory compliance (SOX, HIPAA, GDPR as applicable).

OUR IDEAL CANDIDATE

• Extensive Domain Expertise: You possess 7+ years of enterprise applications experience, with at least 5 years of deep, hands-on Workday experience specifically across both HCM and Financials (must have both) and experience supporting Payroll within Workday.

• Technical Proficiency: You have a proven track record in Workday configuration (not just oversight) and managing integrations using EIB, Core Connectors, Studio, and APIs. Strong understanding of enterprise architecture and data flows.

• Leadership Mindset: You are a strategic thinker with a high ownership mindset, comfortable leading cross-functional teams and managing third-party AMS providers and vendors.

• Stakeholder Management: You can bridge the gap between technical IT requirements and senior business stakeholder needs, providing clear, executive-level updates on platform health. Experience working with senior business stakeholders.

• Agile & Adaptive: You thrive in fast-paced, evolving environments and possess the "systems thinking" necessary to solve complex architectural challenges.