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Remote Software Jobs in Troy, NY (NOW HIRING)

cb20 Inc

Field Services Coordinator/Dispatch

Malta, NY · Remote

$23 - $25/hr

... leading hardware and software providers, wedeliver confidence, security, and above all " An ... This role may also include remote troubleshooting of a customer device, as well as remote access ...

ACS Consultancy Services

Support Desk Analyst

Albany, NY · Remote

$21 - $28.75/hr

Remote We are currently seeking candidates who meet the following qualifications. Responsibilities ... Diagnose and resolve hardware and software issues. * Escalate unresolved issues to the appropriate ...

Jahnel Group

Senior AI Engineer

Schenectady, NY · On-site +1

$120K - $160K/yr

  • Medical

  • Retirement

  • PTO

Jahnel Group's mission is to provide the absolute best environment for software creators to pursue ... Schenectady, New York * 100% Remote for the right candidate Compensation Package (Salary ...

Jahnel Group

Senior AI Engineer

Schenectady, NY · On-site +1

$120K - $160K/yr

  • Medical

  • Retirement

  • PTO

Jahnel Group's mission is to provide the absolute best environment for software creators to pursue ... Schenectady, New York * 100% Remote for the right candidate Compensation Package (Salary ...

The Chatham Synagogue

Be Seen First

Full Charge Bookkeeper

Chatham, NY · Remote

$5.0K - $8.0K/yr

Remote with occasional face-to-face meetings in Chatham Center NY. Must be located in Eastern Time ... Software Proficiency: Expert-level knowledge of accounting software (e.g., QuickBooks Online ) and ...

The Chatham Synagogue

Be Seen First

Full Charge Bookkeeper

Chatham, NY · Remote

$5.0K - $8.0K/yr

Remote with occasional face-to-face meetings in Chatham Center NY. Must be located in Eastern Time ... Software Proficiency: Expert-level knowledge of accounting software (e.g., QuickBooks Online ) and ...

StackandCo

Angular Developer (Remote)

Galway, NY · Remote

$55.50 - $68/hr

\n \n \n \n \n Our client are a Software Development company who specalise in innovative software aimed at the FinTech space. \n \n \n \n \n \n They are looking for a Front End Developer with ...

UL Solutions

Project Manager, Energy Storage Advisory

Albany, NY · On-site +1

$95K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Within Software & Advisory (S&A) services, UL Solutions' Enterprise Sustainability business focuses ... The application deadline for this position is 11/30/2026. #LI-Hybrid #LI-Remote #LI-VP1 * Lead full ...

Transcend Business Solutions

Be Seen First

Senior Data Engineer

Albany, NY · Remote

$45 - $55/hr

Fully Remote Duration: 6 months (strong chance of extension) Sparks experience is a must Green Card ... High proficiency using agile software tools like Jira and following mature DevOps practices using ...

Jahnel Group

Team Lead

Schenectady, NY · On-site +1

$100K - $175K/yr

  • Medical

  • Retirement

  • PTO

... our software delivery processes exceed industry standards and client expectations. Where We're Looking For It Schenectady, New York Open to 100% remote opportunities for the right candidate ...

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Remote Software information

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$47.2K

$110K

$163.2K

How much do remote software jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote software in Troy, NY is $109,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $127,800.00 per year, depending on experience, location, and employer.

What is a remote software job?

Remote software jobs are positions in the technology sector where professionals work from locations outside the traditional office, typically from home or anywhere with internet access. These roles involve designing, developing, testing, or maintaining software applications and can include titles like software developer, engineer, or QA tester. Remote software jobs offer flexibility and often require strong communication skills and self-motivation. Companies use collaborative tools and platforms to manage workflow and team interactions for remote employees.

How do remote software developers typically collaborate effectively with their teams despite not sharing a physical workspace?

Remote software developers rely heavily on digital collaboration tools such as version control systems, video conferencing, and project management platforms to stay connected with their teams. Regularly scheduled stand-up meetings, code reviews, and clear documentation are essential to ensure everyone is aligned and projects progress smoothly. While remote work offers flexibility, it also requires strong communication skills and self-discipline to manage tasks and deadlines independently. Teams often establish clear guidelines and use asynchronous communication to accommodate different time zones, helping maintain productivity and a sense of teamwork.

What are the key skills and qualifications needed to thrive as a remote software engineer, and why are they important?

To thrive as a Remote Software Engineer, you need strong programming skills, problem-solving abilities, and a relevant degree or equivalent experience in computer science or software development. Familiarity with version control systems like Git, cloud platforms, and collaboration tools such as Slack or Jira is typically required. Excellent communication, self-motivation, and time management are crucial soft skills for remote teamwork and productivity. These competencies ensure effective project delivery, seamless remote collaboration, and adaptability to dynamic technical environments.

What are the most commonly searched types of Software jobs in Troy, NY?

The most popular types of Software jobs in Troy, NY are:

What are popular job titles related to Remote Software jobs in Troy, NY?

For Remote Software jobs in Troy, NY, the most frequently searched job titles are:

What job categories do people searching Remote Software jobs in Troy, NY look for?

The top searched job categories for Remote Software jobs in Troy, NY are:

What cities near Troy, NY are hiring for Remote Software jobs?

Cities near Troy, NY with the most Remote Software job openings:

Remote Software jobs near you
Infographic showing various Remote Software job openings in Troy, NY as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $109,989 per year, or $52.9 per hour.

Field Services Coordinator/Dispatch

cb20 Inc

Malta, NY • Remote

$23 - $25/hr

Full-time

Re-posted 16 days ago

Job description

cb20is anaward-winning provider of managed IT andaudio-visualservices, proudlyserving organizations acrossNew York, Massachusetts, and the greater New Englandregion. With over 30 years of experience, a team of world-class engineers, and trustedpartnerships with the world's leading hardware and software providers, wedeliver confidence, security, and above all "An Experience Above".


cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset.


We are looking for the candidate to located in the greater NYS capital region!


As a Field Services Coordinator/ Dispatch, you will be responsible for coordinating, monitoring, and improving field service activities. This includes but is not limited to scheduling deployment of field technicians, providing support and guidance to service personnel, and documenting project logistics that may include installation, repair, or replacement of equipment. This role may also include remote troubleshooting of a customer device, as well as remote access for service validation. All activities will be performed against the contracted requirements and will include routing project reporting around these activities.


Duties and Responsibilities:

  • Support multiple end users by answering incoming tickets and requests via phone, email, or directly through ITSM ticketing system.
  • Provide direction to and monitor field resources to achieve customer service level requirements (SLRs) - Field Services Coordinator is responsible to Delivery Manager for using provided resources to meet SLRs.
  • Clearly and accurately document user cases within ITSM ticketing system.
  • Prep technician and customer for deskside visit.
  • Provide service validation (through remote tools) at the end of an incident and before an incident closeout (i.e., customer can access Active Directory, applications, and files)
  • Collect and validate appropriate deliverables upon incident completion for delivery to Service Desk/project office/customer.
  • Be available for all escalations and questions as a dedicated technical support resource.
  • Excellent customer service and communication skills.

Requirements:

  • 2+ years experience with field services support
  • 2+ years' experience in a customer service position.
  • Familiarity with common applications such as Windows and Microsoft Office.


Preferred Qualifications:

  • Experience with using ticketing tools - Service-Now (ITSM) preferred.
  • Experience with remote trouble shooting and using remote access tools.
  • Excellent customer service and communication skills.

Education: AAS degree in computer science preferred or equivalent combination of education and experience.

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About cb20

Sourced by ZipRecruiter

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Schenectady, NY, US

Year founded

1981

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