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Remote Software Troubleshooting Jobs in Oklahoma

Sr. Salesforce Developer

Oklahoma City, OK · Remote

$116.60K - $142.70K/yr

Participate in a fully remote software engineering teamoperating under Scrum and Agile principles ... Troubleshoot, log, and resolve Salesforce application issues in coordination with Salesforce ...

Remote, United States Date Posted: May 5, 2026 Employment Type: Intern Job ID: R-1948 Description ... Help troubleshoot and debug issues in non-production environments * Complete a meaningful ...

This is a remote opportunity. Role Description * Architect & Design: Own the end-to-end ... Troubleshoot, identify, and resolve bugs in existing software, designing and releasing fixes as ...

Write and optimize SQL queries for validating data, troubleshooting issues, and supporting test ... Strong analytical and problem-solving skills, with the ability to work independently in a remote ...

IT Field Technician

Tulsa, OK · On-site +1

$43K - $50K/yr

... software & hardware sales and maintenance. As a leader in the industry, we have created and ... With technicians on the ground throughout the country we offer in-person as well as remote support.

IT Support Technician

Bartlesville, OK · On-site +1

$18.50 - $25.25/hr

Provides moderate to complex troubleshooting and software development issues as needed ... This position is Contract to Hire and ONLY OPEN TO Bartlesville, Oklahoma, NOT OPEN TO REMOTE*

... software and monitoring solutions result in next-generation climate technology that is built for ... Troubleshoot system issues both on-site and remotely, ensuring optimal performance. Develop and ...

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Remote Software Troubleshooting information

What are the key skills and qualifications needed to thrive as a Remote Software Troubleshooting Specialist, and why are they important?

Success in remote software troubleshooting requires strong technical knowledge of software systems, analytical problem-solving abilities, and often a degree in IT or computer science. Familiarity with remote desktop tools, ticketing systems like Zendesk, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate are commonly needed. Excellent communication, patience, and customer service skills help professionals effectively assist users and resolve issues remotely. These skills ensure efficient problem resolution, high user satisfaction, and minimize downtime in distributed work environments.

What are some common challenges faced in a remote software troubleshooting role, and how can they be addressed?

One common challenge in remote software troubleshooting is effectively diagnosing issues without direct access to a user's device or system. Clear communication is essential, as you often rely on users to describe problems and follow instructions. Utilizing remote desktop tools, maintaining detailed documentation, and developing strong problem-solving skills can help overcome these hurdles. Additionally, building rapport with users and being patient fosters a more productive troubleshooting environment.

What is remote software troubleshooting?

Remote software troubleshooting is the process of diagnosing and resolving software issues on a user's computer or device from a different location, using remote access tools and communication technologies. Technicians can connect to the affected system over the internet to identify problems, install updates, configure settings, or remove malware without being physically present. This approach saves time and resources, allowing for quick support and minimizing downtime for users.

What is the difference between Remote Software Troubleshooting vs Remote Technical Support?

AspectRemote Software TroubleshootingRemote Technical Support
Primary FocusDiagnosing and resolving software issuesAssisting with hardware, software, and account problems
Skills RequiredProblem-solving, software knowledge, diagnostic toolsCustomer service, communication, basic technical skills
Work EnvironmentRemote, often with access to diagnostic softwareRemote or on-site, with direct customer interaction
CertificationsIT certifications (e.g., CompTIA, Microsoft)Customer service certifications, basic IT knowledge

Remote Software Troubleshooting primarily involves diagnosing and fixing software issues, requiring technical skills and diagnostic tools. Remote Technical Support covers a broader range of customer assistance, including hardware and account problems, emphasizing communication skills. Both roles are remote and industry-standard, but their focus and skill sets differ.

Sr. Salesforce Developer

ISC2

Oklahoma City, OK • Remote

$116.60K - $142.70K/yr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Overview

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Inclusion, and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary

The Sr. Salesforce Developer collaborates with a talented software engineering team, building custom solutions and providing technical solutions to supportcustomerneeds. This role will help enhance our Salesforce implementations with requirements from business stakeholders and input from management and senior engineers.

This position is not available to residents of California.

Responsibilities

  • Participate in a fully remote software engineering teamoperating under Scrum and Agile principles.

  • Design and develop custom Salesforce solutions with a strong emphasis on supporting and optimizing lead-to-cash business processes, including lead management, opportunity lifecycle, quoting, and revenue workflows.

  • Write high-quality, scalable source code primarily in Apex, JavaScript, Visualforce, Aura, and Lightning Web Components, adhering to Salesforce development best practices, coding standards, and design patterns.

  • Customize and extend the Salesforce platform to deliver scalable, business-aligned technical solutions.

  • Experience designing and implementing scalable integrations using MuleSoft, including API-led architecture, system/process/experience layers, and seamless integration between Salesforce and external enterprise systems.

  • Utilize source control tools such as Git and Bitbucket to manage code and deployments.

  • Monitor Salesforce platform performance and proactively manage system usage limits (governor limits), ensuring optimal performance, scalability, and reliability of custom solutions.

  • Participate in peer code reviews to ensure adherence to coding standards, best practices, and overall solution quality.

  • Monitor and resolve automated build and deployment failures related to programmatic defects.

  • Collaborate with cross-functional teams to map business processes, particularly lead-to-cash workflows,into effective Salesforce solutions.

  • Troubleshoot, log, and resolve Salesforce application issues in coordination with Salesforce Premier Support and third-party system integrators.

  • Regularly evaluate and refine implemented solutions to ensure continued alignment with business goals and value delivery.

  • Develop and maintain implementation of documentation and end-user guides for custom Salesforce functionality.

  • Stay current with Salesforce technologies, best practices, and certifications.

  • Perform miscellaneous duties as assigned.

Behavioral Competencies

  • Ability to manage multiple priorities and tasks simultaneously in a fast-paced environment.

  • Strong attention to detail, timelines, and outcomes.

Qualifications

  • Salesforce Certified Platform Developer I, preferred

  • Strong proficiency in Apex, JavaScript, and HTML.

  • Proven understanding of lead-to-cash business processes and the ability to translate them into scalable Salesforce solutions.

  • Excellent communication skills with the ability to explain complex technical concepts in clear, business-relevant terms.

  • Understanding how technical work impacts broader business operations.

  • Proficiency in Microsoft Office and web-based tools.

  • Strong organizational, analytical, and problem-solving skills.

  • Experience working with AI tools or a demonstrated willingness to learn.

Education and Work Experience

  • Bachelor's Degree in a technology field, preferred. Will consider candidates with a high school diploma and at least 11 years of hands-on experience in the field of Information Technology.

  • 7+yearsofhands-onexperienceinthefieldofInformationTechnology.

  • 5+yearsofhands-onSalesforcedevelopment experience or relevant demonstrated hands-on experience on a similar platform.

  • Experience with the full Software Development Lifecycle (SDLC).

  • Hands-on experience with source control tools such as Git and Bitbucket.

  • Experience with task tracking tools, such as Jira.

Physical and Mental Demands

  • Upto5%travelrequired.

  • Remaininastationaryposition,oftenstandingorsitting,forprolongedperiods.

  • Regularuseofoffice equipmentsuchasacomputer/laptopandmonitorcomputerscreens.

  • Workextendedhourswhennecessary.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Job Locations US-Remote

Posted Date 1 month ago (4/20/2026 4:41 PM)

Job ID 2026-2423

# of Openings 1

Category Information Technology