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Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is looking for a seasoned software engineer to join our microservices framework team, focused on building highly scalable, available, and reliable distributed systems. The Engineering Services team ensures critical back-end services scale with the company's continued rapid growth. You will be responsible for designing high-performance, resilient architectures, developing microservices frameworks, and implementing cloud-based storage systems to support global-scale business needs. You will also work on infrastructure automation, CI/CD pipelines, and Terraform-based deployments.

This position is an individual contributor role reporting to the Sr. Manager, Engineering.

Responsibility

• Design and implement storage systems using Azure Storage to handle large-scale data storage and retrieval efficiently

• Solve problems at scale and build automation to manage complex software systems

• Develop testable, high-quality, and ship-ready code with ample test coverage

• Work with Product Management and other developers to understand and translate engineering requirements into design and architectural solutions

• Work as part of a cross-site development team to drive design, implementation, testing, and release of microservices platforms

• Design, build, and maintain CI/CD pipelines to automate builds, testing, and deployments

• Manage infrastructure as code using Terraform to deploy and maintain cloud environments

• Implement best practices for cloud security, performance, and cost optimization

• Collaborate with cross-functional teams to define technical architecture and cloud strategies

• Participate in on-call rotations and contribute to improving system reliability and incident response

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years of hands-on software development experience in an object-oriented programming language such as C#, C++, or Java

• 5+ years of working with cloud deployment and configuration tools using scripting and configuration platforms

• Experience designing and implementing scalable storage systems, leveraging Azure Storage solutions (storage account, cosmosDB, SQL, Managed Redis etc)

• Hands-on experience with system architecture, API design, and distributed systems

• Experience designing, deploying, and maintaining CI/CD pipelines to automate application builds, tests, and deployments

• Experience managing infrastructure as code (IaC) using Terraform

• Experience with being part of an on-call rotation

Preferred

• Experience with storage-related technologies across Azure, GCP, and AWS

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $158,300.00 - $232,575.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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