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Remote Software Tester Jobs in Reading, PA (NOW HIRING)

EnerSys Delaware, Inc.

Application Security Engineer (REMOTE)

PA · On-site +1

$117K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience conducting threat modeling, penetration testing, secure software development, and secure architecture reviews. * Practical experience securing cloud environments (AWS or Azure) and ...

EnerSys

Application Security Engineer (REMOTE)

Reading, PA · Remote

$117K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience conducting threat modeling, penetration testing, secure software development, and secure architecture reviews. * Practical experience securing cloud environments (AWS or Azure) and ...

EnerSys

Application Security Engineer (REMOTE)

Reading, PA · Remote

$117K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience conducting threat modeling, penetration testing, secure software development, and secure architecture reviews. * Practical experience securing cloud environments (AWS or Azure) and ...

Fulton Bank

Senior Salesforce Solutions Developer

PA · On-site +1

$91K - $151K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview This is a full-time career opportunity that can be remote. Must have the ability to travel ... Lead the software design and development effort, code reviews, unit testing, deployment strategies ...

Fulton Bank

Senior Salesforce Solutions Developer

PA · Remote

$91K - $151K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview This is a full-time career opportunity that can be remote. Must have the ability to travel ... Lead the software design and development effort, code reviews, unit testing, deployment strategies ...

Fulton Bank

Senior Salesforce Solutions Developer

PA · On-site +1

$91K - $151K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a full-time career opportunity that can be remote. Must have the ability to travel to our ... Lead the software design and development effort, code reviews, unit testing, deployment strategies ...

Fulton Bank

Salesforce Solutions Developer

PA · On-site +1

$72K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a full-time career opportunity that can be remote. Must have the ability to travel to our ... software design and development efforts, code reviews, unit testing, deployment strategies, and ...

Fulton Bank

Salesforce Solutions Developer

PA · On-site +1

$72K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview This is a full-time career opportunity that can be remote. Must have the ability to travel ... software design and development efforts, code reviews, unit testing, deployment strategies, and ...

Fulton Bank

Salesforce Solutions Developer

PA · Remote

$72K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview This is a full-time career opportunity that can be remote. Must have the ability to travel ... software design and development efforts, code reviews, unit testing, deployment strategies, and ...

All JobsSoftware Tester JobsRemote Software Tester JobsRemote Software Tester Jobs in Reading, PA

Remote Software Tester information

See Reading, PA salary details

$18

$41

$67

How much do remote software tester jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote software tester in Reading, PA is $41.78, according to ZipRecruiter salary data. Most workers in this role earn between $32.07 and $50.34 per hour, depending on experience, location, and employer.

What is a remote software tester?

A Remote Software Tester is a professional who evaluates software applications for bugs, usability issues, and performance problems while working from a remote location. They use various testing methods, such as manual testing or automated tools, to ensure the software meets quality standards. Remote Software Testers collaborate with developers and other team members online, report issues, and help improve the overall user experience. This role requires strong attention to detail, good communication skills, and familiarity with testing frameworks and tools.

What does a remote software tester do?

As a remote software tester, your job is to provide quality assurance or QA for software. In this role, you work from home to identify bugs, test specific features, and support the documenting of any relevant information the programmers need to know about. Remote software testers often specialize in particular types of software, such as medical systems or video games. The basic duties are the same regardless of industry, but some companies may emphasize factors like reliability, user experience, or challenge above others. In this role, you usually work as part of a larger team and may need to work unusual hours as needed.

What are the key skills and qualifications needed to thrive as a remote software tester, and why are they important?

To thrive as a Remote Software Tester, you need a solid understanding of software testing methodologies, attention to detail, and experience with manual and automated testing, often supported by a degree in computer science or a related field. Familiarity with tools like Selenium, JIRA, TestRail, and version control systems, as well as certifications such as ISTQB, is typically required. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for collaborating with remote teams and managing tasks independently. These skills ensure thorough testing, clear reporting, and efficient teamwork, which are vital for delivering high-quality software in a distributed work environment.

How do remote software testers effectively communicate and collaborate with development teams?

Remote Software Testers often use a combination of collaboration tools such as Slack, Jira, and video conferencing platforms to stay connected with development teams. Regular stand-up meetings, clear documentation of test cases, and timely bug reporting are essential to ensure that everyone is aligned on project goals and progress. Being proactive in asking questions and providing feedback helps bridge the distance and fosters a collaborative environment, even when working across different time zones. Effective communication and organizational skills are key to overcoming the challenges of remote teamwork.

What is the difference between Remote Software Tester vs Remote QA Analyst?

AspectRemote Software TesterRemote QA Analyst
CertificationsISTQB, CSTEISTQB, CSTE
Work EnvironmentRemote, collaborative teams, testing labsRemote, cross-functional teams, testing and analysis
Industry UsageSoftware development, tech companiesSoftware, hardware, tech industries
Primary FocusExecuting test cases, bug detectionTest planning, quality analysis, process improvement

Remote Software Testers focus on executing test cases and identifying bugs, while Remote QA Analysts handle broader quality assurance processes, including test planning and process improvements. Both roles require similar certifications and are common in tech industries, but their scope and responsibilities differ slightly.

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The top searched job categories for Remote Software Tester jobs in Reading, PA are:

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Remote Software Tester jobs near you
Infographic showing various Remote Software Tester job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $86,902 per year, or $41.8 per hour.

Customer Success Agent

SYNERGIS TECHNOLOGIES, LLC

Quakertown, PA • Remote

$15.75 - $21.25/hr

Full-time

Posted 6 days ago

Job description

Position SummaryThe Customer Success Agent (CSA) is responsible for delivering exceptional technical support and customer service to Adept customers throughout the customer lifecycle. Acting as the primary technical resource for support requests, the CSA diagnoses, troubleshoots, and resolves issues involving Adept software, Microsoft Windows Server environments, Microsoft SQL Server, IIS, authentication services, engineering applications, and related infrastructure.
The CSA partners closely with Customer Success Managers (CSMs), Quality Assurance, Product Management, Development, Professional Services, and Sales to ensure customer issues are resolved efficiently while continuously improving the customer experience. In addition to technical support, the CSA contributes to product quality through testing, documentation, and knowledge sharing.
This position requires strong technical aptitude, excellent communication skills, and a customer-first mindset. The CSA participates in an after-hours on-call rotation providing 24x7 support for critical customer issues in accordance with company support policies and customer service level agreements (SLAs).
Essential AccountabilitiesTimeResponsibilityDescription65%Customer Technical SupportProvide world-class technical support to Adept customers through phone, email, remote sessions, and ticketing systems.25%Quality Assurance & Technical ValidationAssist with software testing, issue replication, and validation of product fixes.5%Documentation & Knowledge ManagementCreate and maintain technical documentation and customer knowledge resources.5%Professional Services & Additional ResponsibilitiesSupport customer events, training, and other departmental initiatives. Essential Duties & Responsibilities1. Customer Technical Support (65%)
Serve as the primary point of contact for customer technical support by:
  • Responding to customer requests through phone, email, web, and support ticket systems.
  • Diagnosing and resolving issues involving:
    • Adept Desktop and Web applications
    • Microsoft Windows Server
    • Microsoft SQL Server
    • IIS
    • Authentication (Active Directory, LDAP, SSO)
    • CAD integrations (AutoCAD, Inventor, SOLIDWORKS, etc.)
    • File management, document lifecycle, and engineering workflows
  • Managing customer cases using Salesforce and Atlassian Jira while maintaining accurate documentation and timely updates.
  • Prioritizing and resolving incidents according to defined service level agreements.
  • Escalating complex technical issues to Engineering or Product Management when appropriate.
  • Performing remote troubleshooting sessions to identify root causes and implement corrective actions.
  • Restoring customer confidence through professional, timely, and effective communication.
  • Following established troubleshooting procedures while documenting resolutions for future reference.
  • Participating in regular team meetings, case reviews, and continuous improvement initiatives.
  • Building strong customer relationships through professionalism, responsiveness, and technical expertise.

24x7 On-Call Support
  • Participate in a rotating after-hours on-call schedule providing 24 hours per day, 7 days per week support for customer issues.
  • Respond to emergency support requests within established response time objectives.
  • Coordinate with Development, Product Management, and leadership during critical customer outages.
  • Ensure timely communication and resolution of after-hours production incidents.
  • Participate in weekend, holiday, and overnight support rotations as assigned.

2. Quality Assurance & Technical Validation (25%)
Improve product quality by:
  • Reproducing customer-reported defects in controlled environments.
  • Maintaining virtual test environments.
  • Installing, configuring, and upgrading Adept software.
  • Restoring and managing Microsoft SQL Server databases.
  • Configuring IIS websites and application pools.
  • Installing and configuring SSL certificates.
  • Testing software fixes and verifying defect resolution.
  • Logging defects and enhancement requests in Jira with complete reproduction steps.
  • Collaborating closely with Development and Product Owners to improve product stability and usability.

3. Documentation & Knowledge Management (5%)
Support customer success by developing technical resources including:
  • Knowledge Base articles
  • Technical Bulletins
  • Installation Guides
  • Troubleshooting Guides
  • Best Practice documentation
  • Internal Support Procedures
Additionally:
  • Review existing documentation for technical accuracy.
  • Document recurring issues and proven solutions.
  • Share technical knowledge with teammates to improve overall support effectiveness.

4. Professional Services & Additional Responsibilities (5%)
  • Support customer conferences, and training events.
  • Assist Customer Success Managers during customer implementations when required.
  • Participate in product demonstrations and internal technical training.
  • Cross-train with other Customer Success team members.
  • Perform additional duties as assigned.
 Knowledge, Skills & AbilitiesExperience
  • Minimum of 3 years supporting enterprise software applications.
  • Experience supporting PDM, PLM, Document Management, CAD, or Engineering software preferred.
  • Experience working directly with external customers in a technical support environment.
Technical Knowledge
Strong working knowledge of:
  • Microsoft Windows Server
  • Microsoft SQL Server
  • Microsoft IIS
  • Microsoft Active Directory
  • SSL Certificates
  • Networking fundamentals (DNS, TCP/IP, Firewalls)
  • Windows Desktop operating systems
  • Virtualization technologies (VMware, Hyper-V)
  • CAD applications such as AutoCAD, Inventor, or SOLIDWORKS
  • Document Management or Product Data Management systems
Experience with the following is highly desirable:
  • Salesforce
  • Atlassian Jira
  • Azure Active Directory / Entra ID
  • LDAP
  • SAML / Single Sign-On
  • PowerShell
  • OpenSearch
Communication
  • Excellent verbal and written communication skills.
  • Ability to explain complex technical concepts to both technical and non-technical audiences.
  • Professional, patient, and customer-focused demeanor.
  • Strong documentation skills.
Problem Solving
  • Strong analytical and troubleshooting abilities.
  • Ability to independently identify root causes and develop effective solutions.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Sound judgment regarding escalation and prioritization.
Teamwork
  • Demonstrated ability to collaborate across departments.
  • Positive attitude with a willingness to mentor and share knowledge.
  • Strong organizational and time management skills.
Flexibility
  • Willingness to participate in rotating evening, weekend, holiday, and overnight on-call schedules.
  • Ability to occasionally work outside normal business hours to support customer emergencies and planned maintenance activities.
 Working ConditionsConditionPercentageIndoor Office Environment100%InternetEthernet, Hi-Speed Internet ServicesOutdoor Work0%TravelUp to 10% (occasionally for customer meetings, training, or conferences)Noise ExposureMinimalHazard ExposureMinimalNo unusual physical requirements.
 Key Working RelationshipsInternal
  • Customer Success Managers
  • Customer Success Specialists
  • Customer Success Agents
  • Development
  • Quality Assurance
  • Product Management
  • Sales
External
  • Customers
  • Customer IT Administrators
  • System Administrators
  • Engineering Managers
  • CAD Administrators
  • Adept Administrators
 Success MeasuresA successful Customer Success Agent consistently demonstrates:
  • High customer satisfaction (CSAT)
  • Timely response and resolution of support cases
  • Effective management of assigned ticket backlog
  • Accurate case documentation
  • Strong collaboration across departments
  • High-quality technical documentation
  • Meaningful contributions to product quality through testing and issue validation
  • Dependable participation in the 24x7 on-call support rotation
  • Continuous technical learning and professional development

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, ancestry, national origin, age, sex, sexual orientation, sexual identity or handicap.

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