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Remote Software Quality Assurance Jobs in Layton, UT

Quality Assurance Specialist - Remote What do we do? ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD's heartbeat and competitive ...

Remote/home based responsible for serving the Pacific and Mountain time zones of the United States ... Proficient with Microsoft Office Suite or related software. * Applicants must be legally authorized ...

Remote/home based responsible for serving the Pacific and Mountain time zones of the United States ... Proficient with Microsoft Office Suite or related software. * Applicants must be legally authorized ...

Clerri is seeking a talented QA Engineer to join the team behind our practice and patient ... Experience building software with a distributed, remote team * Bachelor's degree in a technical ...

You'll work closely with other QA engineers to design, build, and maintain automated test frameworks that ensure high-quality releases across our Angular/Ionic web applications and Salesforce ...

Sr Software Test Engineer

Salt Lake City, UT · On-site +1

$116K - $225K/yr

... in quality assurance techniques. This role functions as a quality advocate for the team. The ... Proficient with 1 or more software development languages (preferably Java Spring/Spring Boot ...

Senior Software Engineer (Platform)

Salt Lake City, UT · On-site +1

$118K - $156K/yr

This role is open to fully remote candidates, with priority given to applicants based in or near ... Partner with Product and QA to turn requirements into robust technical solutions, breaking down and ...

Design systems for remote device provisioning, configuration, and software updates * Improve ... High-quality software delivered consistently and on schedule * Strong ownership of major systems ...

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Remote Software Quality Assurance information

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How much do remote software quality assurance jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote software quality assurance in Layton, UT is $40.77, according to ZipRecruiter salary data. Most workers in this role earn between $33.22 and $49.57 per hour, depending on experience, location, and employer.

What is a remote software quality assurance?

A Remote Software Quality Assurance (QA) job involves testing software applications and systems to identify bugs, usability issues, and ensure that products meet the required standards before they are released to customers. QA professionals work from locations outside the traditional office, such as their home, and use a variety of testing tools and communication platforms to collaborate with development teams. Their responsibilities include creating and executing test plans, documenting defects, and verifying fixes to ensure software reliability and user satisfaction.

How does a remote software quality assurance professional typically collaborate with development teams to ensure product quality?

As a remote Software Quality Assurance professional, collaboration with development teams is often facilitated through virtual tools such as project management platforms, video conferencing, and instant messaging. You’ll participate in daily stand-ups, sprint planning, and review meetings to align on testing priorities and clarify requirements. Regular communication is key to addressing bugs quickly and sharing test results, so strong documentation and proactive outreach are essential. Building good relationships with developers and product managers helps ensure that quality standards are upheld throughout the software development lifecycle.

What are the key skills and qualifications needed to thrive as a remote software quality assurance specialist, and why are they important?

To thrive as a Remote Software Quality Assurance (QA) specialist, you need a strong understanding of software testing methodologies, attention to detail, and a degree in computer science or a related field. Familiarity with test automation tools (such as Selenium or JUnit), bug tracking systems like Jira, and basic programming or scripting skills are typically required. Excellent communication, time management, and problem-solving abilities are crucial for collaborating remotely and ensuring thorough testing. These skills ensure high-quality software releases, effective remote teamwork, and a proactive approach to identifying and resolving issues.

What is the difference between Remote Software Quality Assurance vs Remote Software Test Engineer?

AspectRemote Software Quality AssuranceRemote Software Test Engineer
CredentialsQA certifications, knowledge of testing toolsTesting certifications, scripting skills
Work EnvironmentCollaborates with development teams, quality-focusedExecutes test cases, reports bugs
Industry UsageCommon in software companies, tech firmsUsed in similar settings, often overlapping roles
Search IntentCompare roles, job requirementsFind testing positions, role specifics

Remote Software Quality Assurance and Remote Software Test Engineer roles share many similarities, including required certifications and work environments. QA focuses on overall quality processes, while Test Engineers primarily execute testing activities. Both roles are essential in software development, often overlapping but with distinct focuses on quality management versus testing execution.

What are popular job titles related to Remote Software Quality Assurance jobs in Layton, UT?

For Remote Software Quality Assurance jobs in Layton, UT, the most frequently searched job titles are:

What job categories do people searching Remote Software Quality Assurance jobs in Layton, UT look for?

The top searched job categories for Remote Software Quality Assurance jobs in Layton, UT are:

What cities near Layton, UT are hiring for Remote Software Quality Assurance jobs?

Cities near Layton, UT with the most Remote Software Quality Assurance job openings:

Infographic showing various Remote Software Quality Assurance job openings in Layton, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $84,803 per year, or $40.8 per hour.

Quality Assurance Specialist

ACD Direct

Farmington, UT • Remote

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Job description

Quality Assurance Specialist - Remote


What do we do?

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD's heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity.


Summary:
The QA Specialist II is responsible for assisting the Contact Center QA Manager in ensuring that the Contact Center's Quality Assurance is being performed per company guidelines and client expectations.


What will you do?


  • Conduct client calibration calls.

  • Monitor and audit agent calls to provide trends and lessons learned to both agents and operations

  • They provide the QA Supervisor with data on the status of the operation's quality assurance.

  • Serve as a Subject Matter Expert (SME) for contact center standard operating policies and

  • Act as a point of contact for the support staff to assist with questions with workflows and projects, and handle escalated customer/member calls from support staff (escalated Supervisor calls) for

  • Responsible for updating client logs and coordinating training for Quality Assurance team and ensuring compliance for weekly QA feedbacks.

  • Respond to QA issues via ticket and/or emails with urgency and immediacy.

  • Available to assist and monitor Rocket chat and Skype during anticipated heavy call volume times or as needed by CRMs and CC Management.

  • Support the various ticket teams and staff team as needed, and act as a backup when members of the team are absent.

  • Cross-train in the day-to-day call center skills, tasks, and projects.

  • Perform any additional duties assigned to them.


What does it take?

  • Must be able to work evening and weekends (Friday, Saturday and Sunday) No exceptions.

  • 1+ year experience working in a virtual contact center environment.

  • Knowledgeable in Microsoft Office products (Excel, Word, Outlook).

  • Time management and customer service skills


How we will support you?

- Remote Work - No commute time to the office

- Equipment Provided:

  • Laptop
  • Headset
  • Monthly Internet Stipend

- Benefits:

  • Medical/Vision and Dental Insurance
  • Flexible Spending Account / Health Savings Account
  • Personal Accident Insurance
  • 401(k)/Roth with matching
  • Tiered PTO based upon length of employment
  • Discounts & Life Services offered through Optum EAP

- Team Environment - The opportunity to work with a great team who strives for excellence, where the average tenure is well over 6 years. (Not bad for a company who has been in business for 20 years!)

**ACD Direct, Inc. is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on any status protected under federal, state, or local law.