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Remote Software Manager Jobs in Ladson, SC (NOW HIRING)

Directive

B2B Marketing Manager(Remote US)

Charleston, SC · Remote

$80K - $85K/yr

Project manage and organize your accounts * Build relationships with your point of contacts * Deep ... software platforms, and other office productivity tools as necessary. Due to the nature of this ...

Orbis Inc

Be Seen First

Senior Contracts (Pricing) Manager

Charleston, SC · Remote

$120K - $130K/yr

Location: REMOTE - District of Columbia (DC) or Charleston, SC area We are seeking a highly ... Advanced proficiency with MS Excel or other financial/pricing modeling software (including use of ...

EnthuZiastic

Growth Hacker - Remote

Mount Pleasant, SC · Remote

Budget Management: * Manage and allocate budgets effectively across various growth channels ... Great learning opportunities to develop new skills and understanding of cutting edge software tools ...

EnthuZiastic

Growth Hacker - Remote

Charleston, SC · Remote

Budget Management: * Manage and allocate budgets effectively across various growth channels ... Great learning opportunities to develop new skills and understanding of cutting edge software tools ...

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Remote Software Manager information

See Ladson, SC salary details

$70K

$134.2K

$167.3K

How much do remote software manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote software manager in Ladson, SC is $134,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,200.00 and $159,300.00 per year, depending on experience, location, and employer.

What is a remote software manager?

A Remote Software Manager oversees software development teams and projects while working remotely. They are responsible for managing workflows, coordinating team members, setting project goals, and ensuring deadlines are met. Effective communication, leadership, and technical expertise are key for success in this role. They often use collaboration tools to track progress and facilitate team discussions.

What are the key skills and qualifications needed to thrive as a remote software manager?

To thrive as a Remote Software Manager, you need a solid background in software development, experience leading distributed teams, and a degree in computer science or a related field. Familiarity with project management tools like Jira or Trello, expertise in version control systems such as Git, and certifications like PMP or Scrum Master are often preferred. Standout soft skills include excellent virtual communication, proactive leadership, and strong problem-solving abilities. These competencies are crucial to effectively coordinate remote teams, drive projects to completion, and ensure high-quality software delivery in a virtual environment.

What are some common challenges faced by remote software managers, and how can they be addressed?

Remote Software Managers often encounter challenges such as coordinating across time zones, maintaining team engagement, and ensuring clear communication without in-person meetings. To address these, managers use online collaboration platforms, set up regular video check-ins, and establish clear processes and expectations for deliverables. Building trust and promoting transparency are also key to overcoming distance barriers and fostering a sense of team unity. By proactively managing these challenges, remote managers can ensure projects stay on track and teams remain highly productive.

What are popular job titles related to Remote Software Manager jobs in Ladson, SC?

For Remote Software Manager jobs in Ladson, SC, the most frequently searched job titles are:

What cities near Ladson, SC are hiring for Remote Software Manager jobs?

Cities near Ladson, SC with the most Remote Software Manager job openings:

Remote Software Manager jobs near you
Infographic showing various Remote Software Manager job openings in Ladson, SC as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $134,235 per year, or $64.5 per hour.

Senior Customer Success Manager

Omatic Software

Mount Pleasant, SC • On-site, Remote

Full-time

Posted 11 days ago

Key responsibilities

  • Own and grow a portfolio of strategic and complex enterprise accounts, serving as a trusted advisor to senior and executive stakeholders.

  • Lead high-stakes account escalations end-to-end, coordinating across departments and at the executive level when necessary.

  • Own NPS and customer health reporting, translating data into actionable retention and growth strategies.

Job description

The Senior Customer Success Manager (Sr CSM) is a key member of our Customer Experience team and is responsible for developing and supporting a strong sense of partnership between Omatic and our top customers. The ideal Sr CSM is a friendly, proactive communicator who can quickly apply critical thinking to solve unexpected challenges. The Sr CSM is an extension of his/her customer's team, helping them to drive their desired outcomes while maximizing the value of their Omatic solution(s) and is a trusted partner with internal Omatic teams to ensure the voice of the customer is represented in all that we do.
What You Will Do:
Customer Relationship Management
  • Own and grow a portfolio of the organization's most strategic and complex enterprise accounts, serving as a trusted advisor to senior and executive-level stakeholders and shaping long-term account strategy rather than just managing day-to-day needs.
  • Lead high-stakes account escalations end-to-end, exercising independent judgment to determine resolution paths and coordinating across departments - including at the executive level when necessary - to protect key relationships.
  • Serve as the senior voice of the customer within the organization, influencing how customer needs and concerns are prioritized and addressed at a strategic level.
Customer Experience Analysis and Improvement
  • Own NPS and customer health reporting for a strategic book of business, translating data into actionable retention and growth strategies that are shared with leadership.
  • Proactively identify patterns across accounts - not just individual issues - and lead cross-functional initiatives to address systemic drivers of churn or low adoption.
  • Design and refine adoption strategies based on usage data and customer goals, ensuring the most complex accounts fully realize ROI from their Omatic investment.
Cross-Functional Collaboration & Leadership
  • Act as a strategic partner to Sales, Professional Services, Product, and Accounting - influencing roadmap prioritization, deal structuring, and account strategy based on deep customer insight.
  • Lead cross-selling and upselling motions for top-tier accounts, often owning the strategy and business case rather than simply flagging opportunities.
  • Mentor and coach junior CSMs, sharing account management expertise and modeling best practices for the broader team.
Customer Retention and Growth
  • Own renewal strategy and forecasting for a strategic account portfolio, taking accountability for retention and expansion targets (NRR/GRR contribution) at the individual book level.
  • Build and execute multi-year account plans that proactively address risk and identify growth opportunities well ahead of renewal cycles.
Product Knowledge and Industry Awareness
  • Serve as a subject-matter expert on Omatic's solutions and the broader nonprofit/fundraising technology landscape, advising customers on strategic decisions tied to industry trends and competitive dynamics.
Process Improvement & Team Contribution
  • Lead the development of best practices, playbooks, and training materials for the Customer Success team, driving consistency and maturity across the function.
  • Partner with CX leadership on strategic initiatives, including team structure, process design, and program development.
Additional Responsibilities
  • Partner with Professional Services on complex implementations as needed, leveraging deep process knowledge to support the highest-risk or highest-value projects.
  • Represent Customer Success in cross-functional or company-wide strategic initiatives as identified by CX leadership.
What You Will Bring:
  • Bachelor's degree and 5+ years of experience in Customer Success or account management, with a strong track record managing strategic, complex, or enterprise-level accounts
  • Demonstrated experience owning retention and expansion targets, with fluency in SaaS metrics (NRR, GRR, ARR, health scoring)
  • Proven ability to build trusted relationships with senior and executive-level stakeholders and to navigate complex organizational dynamics
  • Strong track record of leading through ambiguity, exercising sound judgment, and making decisions with incomplete information
  • Excellent written, verbal, and executive-level presentation skills
  • Experience mentoring or informally leading other team members
  • Exceptional multitasking, prioritization, and project management skills across a demanding portfolio
  • High level of enthusiasm, resilience, and a solutions-oriented mindset, even under pressure
  • Track record of consistently keeping commitments to customers, teammates, and leadership alike
  • Position can be remote or based at Omatic HQ in Mt. Pleasant, SC

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