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Remote Shift4 Jobs (NOW HIRING)

This is a fully remote position, strongly preferred to be in a timezone +/- 3 hours of east coast ... Start-ups, enterprises and Fortune 500 companies, including Stripe, Interactive Brokers, Shift4 ...

This is a fully remote position, strongly preferred to be in a timezone +/- 3 hours of east coast ... Start-ups, enterprises and Fortune 500 companies, including Stripe, Interactive Brokers, Shift4 ...

Remote Shift4 information

What are the key skills and qualifications needed to thrive as a Remote Shift4 Customer Support Representative, and why are they important?

To thrive as a Remote Shift4 Customer Support Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of payment processing, often supported by a high school diploma or equivalent. Familiarity with customer service software, CRM systems, and payment processing platforms like Shift4’s POS solutions is typically required. Standout candidates demonstrate patience, adaptability, and the ability to remain calm under pressure when assisting customers remotely. These skills and qualities ensure efficient issue resolution, high customer satisfaction, and effective collaboration in a remote work environment.

What is the difference between Remote Shift4 vs Remote Payment Processor?

AspectRemote Shift4Remote Payment Processor
Required CredentialsExperience with payment systems, certifications in payment securityKnowledge of payment processing, certifications like PCI DSS
Work EnvironmentRemote, technical support or development rolesRemote, customer service or technical support roles
Employer & Industry UsageUsed by companies integrating Shift4 payment solutionsUsed by payment service providers and merchants
Search & Comparison IntentPeople comparing specific payment system rolesPeople exploring payment processing careers

Remote Shift4 roles typically involve working with Shift4 payment solutions, requiring technical skills and payment security knowledge. Remote Payment Processor positions focus on managing or supporting payment transactions across various platforms. While both are in the payment industry and often remote, they differ in specific responsibilities and required credentials.

What are some common challenges faced by remote employees working for Shift4, and how does the company support team collaboration in a virtual environment?

Remote employees at Shift4 may encounter challenges such as maintaining clear communication, managing time across different time zones, and feeling connected to the broader team. To address these, Shift4 leverages collaboration tools like Slack, Zoom, and project management platforms to enable regular check-ins and transparent workflows. The company also organizes virtual team-building activities and offers structured onboarding to ensure new hires are well-integrated. Regular feedback sessions and open communication channels help remote staff feel supported and engaged with their colleagues and leaders.

What is a Remote Shift4 job?

A Remote Shift4 job typically refers to a position at Shift4, a company that provides integrated payment processing and technology solutions, where the employee works from a remote location rather than an on-site office. These roles can include customer support, software engineering, sales, and other professional positions that support Shift4’s products and services. Working remotely allows employees to contribute from anywhere while collaborating with teams using digital communication tools. The company offers remote opportunities to attract a broader talent pool and provide flexibility for employees.
Infographic showing various Remote Shift4 job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Product Manager, Payments (Remote)

zerohash

New York, NY • Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago


Job description

About the Role

We're looking for a Senior Product Manager to own Money Movement: the infrastructure that powers how fiat, crypto, and stablecoins flow through zerohash's platform.

zerohash manages internal ledgers that correspond with real bank balances. Funds are constantly moving: platform settlement wires in and out, stablecoin minting and redeeming flows, on/off ramps for retail and institutional partners, ACH transactions, RTP payments, and internal liquidity movements across accounts. You'll also own crypto send/receive functionality across networks. Your job is to make sure all of this works reliably, accurately, and at scale - while building the next generation of payment capabilities.

You will own the strategy, roadmap, and be deep in the mechanics for how money actually moves: bank API integrations, ledger bookkeeping, settlement timing, return handling, and compliance-aware payment routing. This is a high-visibility role that sits at the core of our platform, directly impacting onboarding conversion, liquidity velocity, treasury operations, partner integrations, and global expansion.

This is a fully remote position, strongly preferred to be in a timezone +/- 3 hours of east coast time (US).

Responsibilities
  • Own the roadmap and execution for Money Movement, ruthlessly prioritizing across payment rails, partner needs, and expansion opportunities while clearly articulating and driving the product vision and strategy.
  • Design payment flows end-to-end: from API contract through ledger impact, settlement, reconciliation, and exception handling.
  • Work directly with banking partners and PSPs on integration, onboarding, and ongoing operations.
  • Lead cross-functional collaboration with Engineering to translate product requirements into well-architected, production-ready systems.
  • Partner with ops to improve reconciliation processes, reduce manual intervention, and automate exception handling.
  • Collaborate deeply with compliance and risk to ensure flows meet BSA/AML requirements, money transmission regulations, and have fraud protections.
  • Write clear technical specs and API documentation, both internal and client-facing.
  • Analyze transaction data to identify issues, measure flow performance, and inform product decisions.
Requirements
  • Minimum of 4+ years experience in Product Management.
  • Strong background with building API-based products
  • Strong understanding of the ACH network
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Ability to understand and discuss technical concepts with engineering teams
  • Excellent written and verbal communication skills, with the ability to distill complex ideas into clear, concise, and actionable tasks.
  • Demonstrated expertise in project management methodologies and tools, particularly Jira.
  • Strong analytical and problem-solving skills you can write SQL queries and analyze data effectively.
Preferred
  • Experience building crypto or stablecoins products
  • Prior experience in a software engineering or sales engineering-like role
  • Experience with building consumer-facing fintech applications
  • Experience in a fast-paced startup environment
Benefits Offered

We believe a happy, motivated, and healthy team is the best way to succeed. We offer the following benefit

  • Healthcare Insurance: Zero Hash covers roughly 100% of employee premiums (U.S. Only)
  • Chance to earn equity
  • Vision Insurance (US Only)
  • Dental Insurance (US Only)
  • Maternity & Paternity leave
  • Visa sponsorship
  • 401k (US Only)
About zerohash

zerohash's full stack financial infrastructure seamlessly connects fiat, crypto and stablecoins, enabling a better way to move and transfer money and value globally.

zerohash provides the complete technical infrastructure (delivered through API and SDK) as well as the global regulatory stack to easily and compliantly send, receive, store, and convert fiat, crypto, and stablecoins, in one platform.

Start-ups, enterprises and Fortune 500 companies, including Stripe, Interactive Brokers, Shift4, Franklin Templeton, and MoonPay embed our infrastructure to power a diverse range of use cases: cross-border payments, commerce, trading, remittance, payroll, tokenization, wallets and on and off-ramps.

Backed by Interactive Brokers, Point72 Ventures, NYCA, Bain Capital, and tastytrade.

The zerohash Culture

All zerohash employees are guided by the following characteristics and core principles:

  • Independence/Ownership - An ability to work autonomously. Join Zero Hash, pitch ideas, and shape the work you do.
  • Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.
  • Collaborative - A good attitude and respect for others. We're teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of we not me.
  • Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
  • Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
  • Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
  • Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
  • Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.

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For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with your email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.

**We've recently seen an increase in individuals impersonating zerohash recruiters to target job seekers. Please stay vigilant and keep the following in mind to ensure you are communicating with the real zerohash team:

  • Verified Emails Only: Official outreach will only come from a @zerohash.com email address.
  • No Messaging Apps: We will never contact you via unsolicited text messages, WhatsApp, or Telegram.
  • Official Applications: Only apply directly through our careers webpage (zerohash.com/careers) or zero-hash.breezy.hr.

See something suspicious?
If you want to verify an interview request or report a fake job posting or suspicious communication, please contact us immediately at talent @zerohash.com. This email is for fraud reports only. Candidate application inquiries will not be responded to.