Meet True Vet Solutions
At True Vet Solutions, we believe no veteran should have to fight alone for what they already earned.
Every day in America, veterans walk away from disability benefits they qualify for, not because they don't deserve them, but because the system meant to serve them is slow, confusing, and built to wear people down. We exist to change that. We stand between the veteran and the system, and we do not stop until they receive every benefit they earned.
We are a team of high-empathy, high-standards people doing work that actually matters. We answer the call when someone who served is at the end of their rope, and we turn it into an outcome that changes their life. The proof is in what our clients live:
• Tens of thousands of veterans represented
• $350M+ in lifetime benefits secured for the people who served
• 4.9-star client rating across 634 reviews
Where we're going. We are not building a small shop that helps a few hundred veterans a year. There are millions of veterans in this country leaving earned benefits on the table, and we intend to reach them. We are building the most trusted veteran advocacy organization in America, and we are building it fast. If you are looking for a ceiling, this is the wrong place. If you are looking for a mission big enough to spend a career on, and a company moving fast enough for you to grow into the leader you're capable of becoming, keep reading.
Job Description
Lead the medical team that helps veterans win the benefits they've earned — from anywhere in the U.S.
At True Vet Solutions, every claim we file changes a veteran's life. Our medical team is the engine behind it: we review the records, connect each condition to a veteran's service, and build the evidence that gets them the disability rating they deserve. We're looking for a leader to run that team.
This is a fully remote, full-time leadership role for someone who knows medicine, knows how to build a team, and wants their work to mean something. You won't just manage a queue — you'll own the department, set the standard, and directly shape outcomes for the people who served.
Why you'll want this role
- 100% remote — work from anywhere in the U.S.
- Real ownership — you lead the department and set the bar, not just push cases
- A mission with a pulse — measurable impact on veterans' lives every single day
- A growing company that's investing in its people and building for scale
- $75,000–$100,000 per year, plus full benefits
What you'll do
- Lead, coach, and grow a team of medical claim specialists
- Set the quality standard for every claim the department produces
- Oversee medical record review and make sure no claimable condition gets missed
- Direct the medical rationale (nexus) that ties each condition to a veteran's service
- Oversee DBQs and independent medical opinions
- Build the processes and standards that let the team scale
- Partner with our Intake, Packet, and Appeals teams to move claims cleanly to the VA
What we're looking for
- A strong medical background — clinical or medical-records depth (RN, LPN, PA, NP, physician, military medical / corpsman / medic, or an experienced medical records reviewer or coder)
- 3+ years leading and managing people, with direct reports
- A track record of raising a team's performance
- Working knowledge of the VA disability benefits system
- Sharp medical writing and real attention to detail
Bonus points for
- Direct VA disability claims experience (a claims firm, VSO, or the VBA / VHA)
- Fluency with DBQs, nexus / IMO letters, 38 CFR, presumptives, and the PACT Act
- A veteran or military background — you understand who we serve
Compensation & benefits
- $75,000–$100,000 per year, based on experience and credentials
- Full benefits package — health, PTO, and more
- Fully remote
What we offer you
• Daily coaching and real skill development, you will be sharper in six months than you have ever been
• A clear path to grow: we promote from within and invest in the people who invest in the mission
• A team that has your back, and a standard worth being held to
• Work that lets you end the day knowing you changed the life of someone who served
Benefits
• Remote-first work, from anywhere in the USA
• Employer-sponsored medical, dental, and vision coverage
• Paid time off and company-wide holidays
• Hospitality experiences and team gatherings that make remote feel connected
Our Core Values
Our values are the heart of this company. The right person for any role here recognizes themselves in each of them.
Empathy, Without Exception. Every veteran is a person who served, not a case number. We lead with understanding and we hold that standard on the hardest days, in the longest calls, with the most frustrated client. Empathy is the one thing we will never trade away.
Remarkable Character. We do right by veterans when no one is watching. We tell each other hard truths with care, accept them with humility, and keep our words and our actions pointed at the same goal.
Relentless Advocacy. We fight for every benefit a veteran earned, and we do not quit when the system pushes back. It is us against the issue, never us against the veteran, and never each other.
Competitive Greatness. We hold ourselves to an elite standard because the people who served deserve elite representation. We compound small improvements into outsized results, and we build each other into leaders along the way.
How to apply
If this is the mission you've been looking for, apply now. Tell us why this work matters to you, we read every one.
True Vet Solutions is an equal opportunity employer. We hire for character and capability, and we welcome applicants of every background. Veterans and military spouses are strongly encouraged to apply.
True Vet Solutions is a Veteran career support and Veteran resource service. We are veteran owned and operated in Middleburg, Florida. We support our community and serve our heroes who sacrificed for our great Country. Our mission is to inform, assist, and engage in the efforts to increase the quality of life for those who have served. We provide training, testing, and resources to educate and assist our Veterans and specialize in completing lifestyle claims to increase the quality of our Veterans lives.