2

Remote Session Border Controller Sbc Jobs in Massachusetts

FP&A Manager United States (Remote) About Us Reachdesk is the first truly end-to-end SaaS global ... Champion practical, controlled adoption of AI and automation within finance, with appropriate ...

Remote Session Border Controller Sbc information

What is a remote session border controller (SBC)?

A Remote Session Border Controller (SBC) is a network device or software application that manages and secures Voice over IP (VoIP) communications at the edge of networks, especially in remote or cloud-based environments. SBCs control signaling and media streams, providing security, interoperability, and quality of service for VoIP and unified communications. In remote roles, SBC professionals are responsible for deploying, configuring, and maintaining SBCs to ensure secure and reliable communication between different networks or service providers.

What are the key skills and qualifications needed to thrive as a remote session border controller (SBC) engineer?

To thrive as a Remote Session Border Controller (SBC) Engineer, you need a solid background in VoIP technologies, network protocols (such as SIP and RTP), and typically a degree in computer science or a related field. Familiarity with SBC platforms (such as Oracle, AudioCodes, or Ribbon), network monitoring tools, and relevant certifications like CCNA or SIP certifications are often required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills for troubleshooting and collaborating with remote teams. These skills and qualifications ensure reliable, secure voice communications and efficient resolution of network issues in distributed environments.

What are some common challenges faced by remote session border controller (SBC) professionals, and how can they be addressed?

Remote SBC professionals often encounter challenges related to network security, interoperability between different VoIP systems, and maintaining high call quality across distributed environments. Addressing these requires strong troubleshooting skills, up-to-date knowledge of security protocols, and familiarity with SIP standards. Collaborating closely with network engineers, IT security teams, and service providers is essential to quickly resolve issues and ensure seamless communication. Regular training and proactive monitoring tools can help anticipate and mitigate potential disruptions.

What is the difference between Remote Session Border Controller Sbc vs Network Engineer?

AspectRemote Session Border Controller SbcNetwork Engineer
CredentialsCertifications like CCNA, CCNP, or vendor-specific SBC certificationsCertifications like CCNA, CCNP, or Cisco Certified Network Professional
Work EnvironmentTelecommunications, VoIP, and network security environmentsBroad IT infrastructure, network design, and troubleshooting environments
Industry UsageTelecom providers, unified communications, VoIP servicesIT departments across various industries, including telecom, finance, and healthcare

The Remote Session Border Controller Sbc focuses on securing and managing VoIP and multimedia sessions at network borders, while a Network Engineer designs, implements, and maintains overall network infrastructure. Both roles require networking certifications and work in related environments, but their specific responsibilities and focus areas differ.

What are popular job titles related to Remote Session Border Controller Sbc jobs in Massachusetts?

For Remote Session Border Controller Sbc jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Session Border Controller Sbc jobs in Massachusetts look for?

The top searched job categories for Remote Session Border Controller Sbc jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Session Border Controller Sbc jobs?

Cities in Massachusetts with the most Remote Session Border Controller Sbc job openings:

FP&A Manager

Boston, MA • On-site, Remote

Reachdesk Ltd
Software Development • 51 - 200 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

FP&A ManagerUnited States (Remote)

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it's about building genuine human connections that fuel business growth. Whether you're engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We're growing and looking for an FP&A Manager to join us.

About the Role

Reachdesk is a multi-entity SaaS gifting marketplace operating across the US, UK, Portugal, and Australia, with three revenue streams and physical goods moving across borders. We are professionalizing the finance function and investing in the people, systems, and reporting that let the business scale with confidence.

This is a modern, data-driven FP&A seat. Alongside owning planning, forecasting, and the performance narrative, you will own the reporting and analytics that finance runs on and use automation and AI to do more with a lean team. If you enjoy combining financial storytelling with hands-on work in data and tools, this role is built for you.

Responsibilities
  • Planning and analysis
    • Build and maintain the consolidated operating model across all entities and revenue streams.
    • Own the annual budget, quarterly reforecasts, and rolling cash and P&L forecasts.
    • Run budget-versus-actual and variance analysis, with clear commentary on drivers.
    • Develop unit economics and margin analysis by revenue stream, including gifting wallet and sourcing.
    • Produce the board, lender, and management reporting narrative, translating results into the metrics that matter to the business.
  • Data and analytics
    • Own the Reachdesk Performance Dashboard as the single, trusted view of company performance, keeping it accurate, current, and aligned to reported financials.
    • Own the reporting data layer that spans NetSuite, Salesforce, DealHub, and analytics tooling, so management reporting runs off one reconciled source of truth.
    • Partner with data owners across the business to specify finance's reporting, data, and integration requirements and to protect data quality.
    • Define and monitor the data integrity checks that keep forecasts and dashboards reliable as volumes scale.
    • Build and maintain self-service dashboards and reporting for finance and cross-functional stakeholders.
  • Automation and AI
    • Identify and implement automation across forecasting, reporting, and variance workflows to reduce manual effort.
    • Apply AI tools to accelerate analysis, surface anomalies, and draft first-pass commentary.
    • Champion practical, controlled adoption of AI and automation within finance, with appropriate review and governance.
About You
  • Five or more years in FP&A, corporate finance, or a closely related analytical role, ideally in SaaS or a multi-entity business.
  • Advanced financial modeling and a strong command of Excel or Google Sheets.
  • Hands-on data skills: SQL and BI or analytics tools, and comfort working across multiple source systems.
  • Working knowledge of an ERP, NetSuite strongly preferred; CRM and CPQ data (Salesforce, DealHub) an advantage.
  • Demonstrated use of automation and AI tools to improve finance or analytics workflows.
  • Clear, concise communication and the ability to present to executives and a board.
  • A bachelor's degree in finance, accounting, economics, data, or a related field.
Preferred Qualifications
  • Experience in a high-growth, multi-entity, or investor-backed business.
  • Multi-currency consolidation and cross-border operations.
  • Integration tooling (for example Workato) and modern analytics platforms.
  • A finance or analytics certification (for example CFA, CMA, or an FP&A or data credential).

The Benefits

  • Competitive salary with generous stock options
  • 401(k) with employer match
  • Medical, dental & vision insurance, including mental health support and fast access to care
  • Flexible PTO that increases the longer you're with us, plus extra flexibility for life's unexpected moments
  • A genuinely collaborative culture with innovative, fun, and ambitious people
  • Compensation is based on standardised salary ranges by role, level, and location, benchmarked against similar-sized companies. Final offers are determined by a combination of experience, skills, and role fit, and may vary from the listed range.

Reachdesk believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk's Privacy Policy here:

www.reachdesk.com/candidate-privacy-policy