Remote Servicenow Software Engineer Jobs in Utah

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewBlue Eye Monitoring has a unique approach to providing security. We use our proprietary Blackbox technology to turn your existing camera network into an active security system. Your cameras become the sensors and our AI software embedded inside the Blackbox watches the property for threats while you are away. Once detected, an alarm is immediately sent to our command center where our highly trained Video Surveillance Technicians (VSTs) take over. Now a live person sees the property in real time to assess the situation and take appropriate action. Appropriate responses may be a verbal warning over the loudspeaker, calling the police or welcoming a resident home for the evening. Our approach of using both artificial and human intelligence allows for a safe and comfortable solution and all of this is done utilizing the cameras you already have installed.
Blue Eye was acquired by Motorola Solutions in November 2025.
Job Description

We are looking for a Senior Software Engineer to help design, build, and scale Blue Eye's core software platform. This role will work across backend systems, integrations, customer-facing applications, and internal operator tools. You will be expected to take ownership of major technical initiatives, mentor other engineers, and help drive engineering quality and velocity as the platform grows.

This is a hands-on senior engineering role for someone who enjoys solving complex real-world problems involving distributed systems, integrations, cloud infrastructure, and mission-critical workflows.

Key Responsibilities

Design, build, and maintain software across Blue Eye products, including:

• Backend services and APIs supporting core platform workflows

• Third-party integrations (REST APIs, webhooks, event streams)

• The AIPX web application used by SOC operators

• The Blue Eye customer portal

• Internal operational and automation tools

• Cloud systems used to manage distributed edge appliances in the field

Technical leadership responsibilities:

• Own end-to-end delivery of complex features and systems

• Design scalable, maintainable solutions aligned to business goals

• Lead architecture discussions and contribute to technical direction

• Improve engineering standards, testing practices, and code quality

• Mentor mid-level and junior engineers through reviews and coaching

• Break down ambiguous problems into executable engineering plans

• Help prioritize technical debt and long-term platform health

Engineering execution responsibilities:

• Build modern backend services using JavaScript / Node.js and C#

• Develop front-end features using TypeScript / JavaScript

• Work with cloud-native services and event-driven systems

• Build and maintain CI/CD deployment workflows

• Design systems for remote device provisioning, configuration, and software updates

• Improve observability, telemetry, alerting, and fleet health monitoring for field devices

• Build resilient software for intermittent connectivity and remote recovery scenarios

• Optimize workloads for constrained CPU, memory, storage, and bandwidth environments

• Troubleshoot production issues across both cloud services and deployed edge systems

• Participate in sprint planning, technical estimation, and retrospectives

Required Qualifications

• 10+ years of professional software engineering experience

• Strong experience building production systems in JavaScript / TypeScript

• Experience with backend development in Node.js and/or C#

• Experience designing scalable APIs and service integrations

• Experience with relational databases such as PostgreSQL

• Strong understanding of distributed systems and asynchronous workflows

• Experience working in cloud environments (Azure preferred)

• Strong debugging and performance optimization skills

• Experience mentoring engineers and leading technical initiatives

• Excellent communication and ownership mindset

Preferred Qualifications

• Experience managing fleets of Linux-based edge appliances or remote devices

• Experience building cloud control planes for provisioning, configuration, monitoring, and lifecycle management of distributed systems

• Experience with OTA/software update systems, version control, staged rollouts, rollback strategies, and remote remediation

• Familiarity with telemetry pipelines, metrics collection, remote logging, and fleet health dashboards

• Experience tuning workloads for resource-constrained environments (CPU, RAM, storage, network bandwidth)

• Experience designing systems that tolerate unreliable connectivity and recover automatically after outages

• Experience with Kubernetes / containerized environments

• Experience with Azure Event Hub, Event Grid, Service Bus, or similar systems

• Experience integrating with third-party enterprise software platforms

• Familiarity with Terraform or infrastructure-as-code workflows

• Experience with observability platforms such as Grafana, Prometheus, Loki

• Experience with video systems, streaming, WebRTC, or surveillance platforms

What Success Looks Like

• High-quality software delivered consistently and on schedule

• Strong ownership of major systems and product areas

• Reliable, scalable management of deployed edge appliance fleets

• Improved platform scalability, reliability, and maintainability

• Junior engineers growing through mentorship and guidance

• Faster execution through better technical decisions and architecture

• Effective collaboration across Engineering, Product, SOC, and Operations

What We Offer

• Opportunity to work on a real-time, mission-critical platform

• High ownership and influence over product direction

• Collaborative engineering culture with smart, practical teammates

• Exposure to cloud-native systems, AI workflows, and integrations

• Flexible, remote-friendly work environment

• Ability to make visible impact as the company scales

Basic Requirements

• 10+ years of professional software development experience

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans

• Medical, Dental, Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.