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Remote Servicenow Performance Analytics Jobs in California

Deloitte

Manager - ServiceNow

Fresno, CA · On-site +1

Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Deloitte

Manager - ServiceNow

San Diego, CA · On-site +1

Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Deloitte

Manager - ServiceNow

San Francisco, CA · On-site +1

Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Deloitte

Manager - ServiceNow

Costa Mesa, CA · On-site +1

Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Deloitte

Manager - ServiceNow

Inglewood, CA · On-site +1

Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Deloitte

Manager - ServiceNow

Los Angeles, CA · On-site +1

Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

ServiceNow

Director, SEO & AEO

San Diego, CA · On-site +1

Lead and develop a high-performing SEO/AEO team comprising specialists in performance analytics ... remote, or required in office) are categories that are assigned to ServiceNow employees depending ...

ServiceNow

Senior Data Scientist

Mountain View, CA · On-site +1

$161K - $274K/yr

Analyze and measure core engineering system performance, isolating signal from noise by controlling ... remote, or required in office) are categories that are assigned to ServiceNow employees depending ...

ServiceNow

Senior Data Scientist

Mountain View, CA · On-site +1

$161K - $274K/yr

Analyze and measure core engineering system performance, isolating signal from noise by controlling ... remote, or required in office) are categories that are assigned to ServiceNow employees depending ...

Apptad, Inc.

ServiceNow HRSD Consultant

Santa Clara, CA · On-site +1

 Job/Role Title HRSD || Santa Clara, California Preferred Remote Okay Mandatory Skills (List any ... This may include using AIpowered tools, automating workflows, analyzing AI-driven insights, or ...

ServiceNow

Senior Software Engineer - ITAM

Santa Clara, CA · On-site +1

$143K - $243K/yr

Our engineers build performance-efficient algorithms that help customers achieve the most accurate ... remote, or required in office) are categories that are assigned to ServiceNow employees depending ...

ServiceNow

Staff Software Engineer

Santa Clara, CA · On-site +1

$166K - $291K/yr

... performance and scalability considerations. * Strong analytical, problem-solving, and software ... remote, or required in office) are categories that are assigned to ServiceNow employees depending ...

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All JobsServicenow Performance Analytics JobsRemote Servicenow Performance Analytics JobsRemote Servicenow Performance Analytics Jobs in California

Remote Servicenow Performance Analytics information

What is the difference between Remote Servicenow Performance Analytics vs Remote ServiceNow System Administrator?

AspectRemote Servicenow Performance AnalyticsRemote ServiceNow System Administrator
Primary RoleAnalyzes and reports on ServiceNow performance data to improve service deliveryManages and maintains ServiceNow platform, including configurations and user support
Required SkillsPerformance analytics, data analysis, ServiceNow reportingPlatform administration, scripting, user management
CertificationsServiceNow Performance Analytics Certification, ITILServiceNow System Administrator Certification, ITIL
Work EnvironmentData analysis, reporting, strategic planningPlatform configuration, user support, system maintenance

While both roles require ServiceNow knowledge and ITIL certifications, Remote Servicenow Performance Analytics focuses on analyzing performance data to optimize service delivery, whereas Remote ServiceNow System Administrator handles platform management and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Servicenow Performance Analytics jobs in California?

The most popular types of Servicenow Performance Analytics jobs in California are:

What are popular job titles related to Remote Servicenow Performance Analytics jobs in California?

For Remote Servicenow Performance Analytics jobs in California, the most frequently searched job titles are:

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Remote Servicenow Performance Analytics jobs near you

ServiceNow Trainer

eCIFM Solutions Inc.

San Ramon, CA • On-site, Remote

$80K/yr

Full-time

Re-posted 16 days ago

Job description

Job Description
A ServiceNow Trainer is responsible for educating individuals and teams on how to effectively use the ServiceNow platform. They design, develop, and deliver training programs, covering topics such as IT service management (ITSM), workflows, and automation. Trainers may conduct in-person or virtual and train the trainer sessions; create training materials; and assess learner progress. Their goal is to ensure users can efficiently utilize ServiceNow to improve business processes.
Primary Responsibilities
  • Facilitate live (virtual and in-person) ServiceNow training for technical and non-technical audiences.
  • Deliver targeted training on new features, portals, workflows, and catalog items.
  • Produce and maintain high-quality training videos, instructor guides, reference guides, and job aids.
  • Identify training gaps using customer feedback and Knowledge Article trends, and recommend improvements.
  • Maintain training materials in both digital and print formats to support broad accessibility.
  • Ensure training programs evolve to meet new requirements by identifying and implementing efficiency and effectiveness enhancements.
  • Collaborate with product owners, developers, and stakeholders to ensure training aligns with new releases and platform enhancements.

Qualifications
  • Hands on experience using the ServiceNow platform
  • 3+ years facilitating tailored in person, virtual and train the trainer training
  • 3+ years drafting user documentation (Knowledge Articles, user guides, process guides, job aids)
  • Strong verbal and written communication skills for training diverse audiences
  • Ability to simplify complex technical concepts into accessible training materials
  • Experience collaborating with cross functional teams to refine training requirements and content
  • Possess excellent customer service skills
  • Ability to multi-task and self-assign work in a fast-paced environment.
  • Understanding of ITIL foundation or ITIL certified.

Deliverables
  • Develop a training curriculum to include module-by-module breakdown with learning objectives, prerequisites, and outcomes and suggested session length and sequence for each module.
  • Create training materials that include PowerPoint/Google Slides decks with visuals and examples, hands-on exercise guides and lab instructions (where appropriate), video tutorials for complex workflows or configurations and cheat sheets for quick reference.
  • Design a Performance Analytics training package to include step-by-step guide to creating dashboards and widgets; sample datasets/mock scenarios for practice; and best practices for data visualization and reporting.
  • Generate a Train-the-Trainer Program
  • Provide Post-Training Support in the form of Q&A session recordings or FAQs, follow-up email or portal access for learners, feedback collection and analysis for future updates.
  • Centralize library of all training assets (Confluence, SharePoint, or LMS) with version control and change logs for updates.

Work Location: Remote

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