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Remote Service Jobs in Idaho (NOW HIRING)

SQA Services

Audit Service Delivery Lead

Boise, ID · Remote

$55K - $70K/yr

Audits Assessments Supplier Desktop Evaluations Manage remote Service Delivery Coordination team across multiple time zones and mix of full-time and contract personnel Process and triage incoming ...

ForgeFit

Remote Customer Service Specialist

Boise, ID · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Idaho Falls, ID · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Nampa, ID · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Meridian, ID · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Coeur D Alene, ID · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Boise, ID · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Caldwell, ID · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Pocatello, ID · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Boise, ID · Remote

$20/hr

... remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent ...

Liveops

Remote Customer Service Representative

Nampa, ID · Remote

$20/hr

... remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent ...

HMG Careers

Remote Sales and Service Advisor

Menan, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Kooskia, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Service information

See Idaho salary details

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How much do remote service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote service in Idaho is $45.24, according to ZipRecruiter salary data. Most workers in this role earn between $40.72 and $49.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a remote service position?

To thrive as a Remote Service professional, you need strong problem-solving abilities, excellent communication skills, and a solid understanding of relevant technical or customer support knowledge, often backed by prior experience or specialized training. Familiarity with remote support platforms, CRM systems, and troubleshooting tools is typically required, and certifications in IT support or customer service can be advantageous. Superior time management, adaptability, and empathy are essential soft skills for working independently and supporting clients in a virtual environment. These skills and tools are crucial for delivering effective solutions and maintaining high customer satisfaction from a remote setting.

What are the typical challenges faced in a remote service position, and how can they be managed?

One common challenge in Remote Service roles is effectively diagnosing and resolving issues without being physically present, which requires strong analytical skills and clear virtual communication. Managing a consistently high volume of support requests while maintaining quality service can also be demanding, so strong organizational and multitasking abilities are vital. Remote Service professionals often collaborate with distributed teams, making regular virtual meetings and detailed documentation important for coordination. Proactively seeking feedback, using collaboration tools, and staying current with company protocols can help overcome these challenges and excel in the position.

What is a remote service?

A Remote Service job involves providing customer support, technical assistance, or troubleshooting services from a remote location, rather than in person. Professionals in this role typically use phone, email, chat, or video conferencing tools to assist customers or clients. These jobs are common in IT support, customer service, and technical troubleshooting industries. Remote Service roles require strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively resolve customer issues.

What are the most commonly searched types of Service jobs in Idaho? The most popular types of Service jobs in Idaho are:
What are popular job titles related to Remote Service jobs in Idaho? For Remote Service jobs in Idaho, the most frequently searched job titles are:
What job categories do people searching Remote Service jobs in Idaho look for? The top searched job categories for Remote Service jobs in Idaho are:
Remote Service jobs near you

Audit Service Delivery Lead

SQA Services

Boise, ID • Remote

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

SQA protects through quality. We have a global footprint that supports complex and highly
regulated supply chains. The partnerships SQA has created over the past 29 years have benefitted
our clients' integrated strategies, which SQA can support on an annual basis. SQA works with its
client partners and their supply chain in over 90 countries annually, deploying over 500
associates. SQA understands the complexity and challenges of a global supply chain and our
clients see that the results from SQA exceed their internal efficiencies. Annually, SQA performs over
2,000 audits, 3 million parts inspected at the source, and 70,000 hours of Engineering Supplier
Development. This occurs in the form of managed programs at their suppliers that include, but may
not be limited to, audits, assessments, supplier development, part approvals, inspection,
remediation, self-release, and full-time surveillance.

Overview:
As Audit Service Delivery Lead at SQA Services, you will play a pivotal role in supporting SQA's Audit
family of products. This role operates under the direction of the Director of Operations and serves
as the primary point of accountability for scheduling execution, team output, and operational
health across the Audit family of products. The successful candidate will own team output,
proactively identify operational risks before they escalate, and serve as the first line of process
improvement awareness for Audit Operations.

Responsibilities
Team Output Management:
Manage day-to-day throughput and performance of Service Delivery - Audits team
responsible for scheduling the entire set of Audit-related services to be performed by
our skilled Auditor/Associate team, currently including:
Audits
Assessments
Supplier Desktop Evaluations
Manage remote Service Delivery Coordination team across multiple time zones and
mix of full-time and contract personnel
Process and triage incoming work requests to the Coordination team, ensuring appropriate
assignment and prioritization
 
Performance Metrics Ownership:
Provide tracking and reporting on key performance indicators (KPIs) including but not
limited to: Scheduling throughput rate, preparation throughput rates, and on time scheduling
rates
Provide timely, accurate, and actionable status updates and trends to the Director of
Operations with sufficient lead time to course-correct issues before targets are missed
Proactively monitor operational conditions including team capacity, client request volumes,
scheduling conflicts, Contractor upskilling needs, and process friction to surface risks
before they become delivery failures
 
Process Improvement and Trend Visibility:
Flag emerging client behavior patterns (e.g., late submissions, cancellations, expedited
request frequency) which have negative downstream impact on scheduling throughput
Raise process improvement needs with sufficient context to inform project scoping and
resource decisions. Participate in process improvement initiatives sponsored by Operations
leadership, contributing team-level operational insight

Client & Cross-Functional Coordination:
Provide visibility to Client Success Managers (Key Account Managers) regarding Coordination
and Auditor teams' capabilities to deliver on Expedited timelines and out-of-contract requests
Document current-state processes and flag deviations from established standards
Interface with Recruiting, Auditor Care (HR), Engineering, and Technical Leads to manage
needed auditor capacity for scheduling

Team Leadership and Supervision:
Train, develop, and supervise the team of Service Delivery Coordinators, ensuring they have
the tools, processes, and knowledge to perform scheduling and preparation roles effectively
Provide guidance on best practices for scheduling, time management, and task prioritization
Foster a collaborative team environment and address conflicts or concerns constructively
Conduct regular performance reviews, set development goals, and maintain an active
succession plan for the Lead role
Identify performance gaps and implement corrective actions consistently and fairly
 
 
Qualification and Experience
Bachelor's degree in Operations Management, Business, or a related field preferred, or other Bachelor's degree and commensurate work experience
Relevant certifications in production scheduling or supply chain management (e.g., APICS, Six Sigma) a plus
Excellent organizational and time-management skills
Strong leadership and team management capabilities including coachability
Ability to handle multiple tasks, delegate, and prioritize effectively in a fast-paced environment
Problem-solving skills and the ability to adapt to changing demands
Clear, proactive communication - especially in surfacing risks and issues with appropriate urgency and context
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams); experience with scheduling software is a plus
$55,000 - $70,000 a year
Your actual level and base salary will be determined on a case-by-case basis and may
vary based on the following considerations: job-related knowledge and skills, education,
and experience.

Base salary is just one part of your total rewards package at SQA. You will also receive
access to comprehensive medical, vision, and dental coverage, access to a 401(k)-
retirement plan (after 1yr of employment), short and long-term disability insurance, life
insurance, paid parental leave, and various other discounts and perks. You may also
accrue 3 weeks of paid vacation and will be eligible for 8 or more paid holidays per year.
Corporate employees are eligible for 5 days of sick leave per year.
SQA is an Equal Opportunity Employer; employment with us is governed based on merit, competence
and qualifications and will not be influenced in any manner by race, color, religion, gender, national
origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital
status, mental or physical disability or any other legally protected status.

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii)
U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv)
Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S.
Department of State.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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