2

Remote Service Delivery Manager Jobs in Philadelphia, PA

As a Trial Delivery Manager at ICON, you will be responsible for leading and manage projects, ensuring successful execution and delivery of project objectives. What You Will Do: You will manage day ...

Senior Manager, Client Service

Berwyn, PA ยท On-site +1

$140K - $160K/yr

Hybrid with consideration for fully remote candidates. About Alera Group Founded in 2017, Alera ... As a Senior Manager, Client Service , you'll help build trusted client relationships, deliver ...

next page

Showing results 1-20

Remote Service Delivery Manager information

See Philadelphia, PA salary details

$29.3K

$94.8K

$162K

How much do remote service delivery manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote service delivery manager in Philadelphia, PA is $94,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $129,200.00 per year, depending on experience, location, and employer.

What is a remote service delivery manager?

A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.

How does a remote service delivery manager effectively coordinate and support distributed teams?

A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.

What are the key skills and qualifications needed to thrive as a remote service delivery manager, and why are they important?

To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.

What is the difference between Remote Service Delivery Manager vs Customer Support Manager?

AspectRemote Service Delivery ManagerCustomer Support Manager
CredentialsTypically requires project management or service delivery certifications (e.g., PMP, ITIL)Often requires customer service or support certifications (e.g., HDI, CSAT)
Work EnvironmentOversees remote service teams, manages service delivery processesManages customer support teams, handles client interactions
Industry UsageCommon in IT, telecom, and tech servicesWidely used across retail, tech, and service industries

The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.

What are popular job titles related to Remote Service Delivery Manager jobs in Philadelphia, PA?

For Remote Service Delivery Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Remote Service Delivery Manager jobs in Philadelphia, PA look for?

The top searched job categories for Remote Service Delivery Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Remote Service Delivery Manager jobs?

Cities near Philadelphia, PA with the most Remote Service Delivery Manager job openings:

Infographic showing various Remote Service Delivery Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $94,793 per year, or $45.6 per hour.

Remote Licensed Clinical Social Worker (LCSW) for School-Based Services

Horsham, PA โ€ข Remote

Full-time

Medical, PTO

Posted 8 days ago


Job description

Position Overview

Positive Intentions, LLC is seeking a dedicated and empathetic Licensed Clinical Social Worker (LCSW) to enhance the mental health of students through our remote school-based service model. This full-time role offers professionals the opportunity to make a significant impact by providing mental health support and counseling to students who face various emotional and psychological challenges. The position offers a competitive salary range of USD 90,000 to 100,000 annually.

About the Organization

At Positive Intentions, LLC, we specialize in providing comprehensive mental health services tailored to the unique needs of school-age children and adolescents. Our mission is to empower students by fostering resilience, building coping strategies, and promoting emotional growth. We prioritize collaboration with educational staff and parents to ensure a holistic approach to each studentโ€™s mental health. As a remote service provider, our organization leverages technology to deliver high-quality care, ensuring accessibility for students in diverse locations.

Work Environment

This position operates in a fully remote setting, allowing you to connect with students through online platforms. You will be part of a supportive virtual team that values collaboration, continuous learning, and mental health advocacy. With a work environment that encourages flexibility, you will have the autonomy to manage your schedule while making a significant impact on your clientsโ€™ well-being.

Key Responsibilities
  • Conduct comprehensive initial assessments to determine each student's mental health needs and develop personalized treatment plans tailored to their unique situations.
  • Provide ongoing counseling and support through various modalities, including individual therapy, group therapy, and crisis intervention.
  • Utilize evidence-based practices such as Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) to address issues including anxiety, depression, trauma, and behavioral challenges.
  • Monitor and evaluate client progress consistently, adjusting treatment strategies as required to ensure optimal outcomes.
  • Perform crisis intervention services, including risk assessments for suicide and self-harm, and devise immediate coping strategies to assist students in distress.
  • Effectively collaborate with school staff, including teachers and school administrators, to create a supportive network around students, fostering a team approach to mental health care.
  • Maintain accurate and confidential client records in compliance with legal and ethical standards while utilizing electronic health record (EHR) systems.
  • Engage in professional development and continuing education to remain current with research, trends, and innovative therapeutic techniques in social work.
Patient Population / Client Focus

This role focuses on culturally diverse populations, primarily serving school-aged children and adolescents facing various mental health challenges. Candidates should be sensitive to the unique experiences of different backgrounds and able to provide inclusive, client-centered care that respects the individual needs of each student.

Qualifications
  • Master's Degree in Social Work or a closely related field is required.
  • Active Pennsylvania license (LCSW) to practice independently in mental health counseling.
  • At least two years of experience working in mental health settings, preferably with children and adolescents.
  • Strong interpersonal and communication skills, demonstrating empathy and the ability to connect with students and families.
  • Adeptness in using technology and digital tools for remote service delivery.
  • Ability to work independently while contributing to a team-oriented environment.
Preferred Experience
  • Experience working within school settings or with educational professionals is highly advantageous.
  • Familiarity with various therapeutic modalities and evidence-based treatment methods.
  • Previous experience with crisis intervention and emergency response in a mental health context.
Compensation and Benefits
  • Competitive annual salary range of USD 90,000 to 100,000, commensurate with experience.
  • Flexible schedule to accommodate both personal and professional commitments.
  • Comprehensive health insurance packages, including mental health coverage.
  • Paid time off, including vacation, sick leave, and holidays, ensuring a healthy work-life balance.
  • Support for professional development, including funds for training, certification courses, and continuing education activities.
Career Growth Opportunities

At Positive Intentions, LLC, we recognize the importance of fostering growth in our team members. As an LCSW with us, you will have access to avenues for career advancement, whether through leadership roles, specialized training programs, or opportunities to contribute to the development of innovative care practices within our organization. We promote a culture of learning and development, encouraging you to pursue your professional goals.

Why Join Our Team

If you are passionate about making a difference in the lives of youth and thrive in a collaborative, innovative environment, Positive Intentions, LLC is the ideal place for you. You will be part of a committed group of professionals focused on providing exceptional mental health care, and together, we will work towards creating a brighter future for our clients. We believe that with the right support and guidance, every child can overcome personal challenges and thrive.

Application Information

Interested candidates are invited to submit their resume along with a cover letter detailing their experience and passion for working with youth in a mental health setting. Please direct your applications to . We look forward to potentially welcoming you to our dedicated team at Positive Intentions, LLC!