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Remote Service Delivery Manager Jobs in Mobile, AL

Liveops

Remote Customer Service Agent

Mobile, AL · Remote

$15.50 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

PCH

Hotel Group Sales Manager | Remote/Hybrid

Mobile, AL · On-site +1

$53K - $71K/yr

Hotel Group Sales Manager Battle House Renaissance Mobile Hotel & Spa & Renaissance Mobile ... delivering exceptional service from first contact through event completion. * Own the complete ...

HMG Careers

Remote Sales and Service Advisor

Calvert, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Sales Manager Remote

Bay Minette, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Mcintosh, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Manager

Mobile, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Manager

Bay Minette, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Mcintosh, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Remote Sales and Service Advisor

Hurley, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Remote Sales and Service Advisor

Satsuma, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Remote Sales and Service Advisor

Axis, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Remote Sales and Service Advisor

Mobile, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

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All JobsService Delivery JobsRemote Service Delivery Manager JobsRemote Service Delivery Manager Jobs in Mobile, AL

Remote Service Delivery Manager information

See Mobile, AL salary details

$28.8K

$93.2K

$159.3K

How much do remote service delivery manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for remote service delivery manager in Mobile, AL is $93,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $127,000.00 per year, depending on experience, location, and employer.

What is the most in demand remote job?

Remote Service Delivery Managers are in high demand as companies seek professionals to oversee remote teams, ensure service quality, and manage client relationships. Skills in project management, communication, and familiarity with remote collaboration tools like Slack or Zoom are essential for these roles, which often offer flexible schedules and require industry certifications such as PMP or ITIL.

How does a Remote Service Delivery Manager effectively coordinate and support distributed teams?

A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.

Is a service delivery manager a good job?

A service delivery manager is a professional responsible for overseeing the delivery of services to clients, ensuring quality and efficiency. The role typically requires strong leadership, communication skills, and knowledge of service management frameworks like ITIL; it often offers opportunities for career advancement and competitive compensation. Job satisfaction depends on individual preferences and the specific industry or organization.

How much do delivery managers get paid?

Remote Service Delivery Managers typically earn between $70,000 and $130,000 annually, depending on experience, industry, and location. Salaries can vary based on company size, certifications, and the complexity of services managed.

What is a Remote Service Delivery Manager?

A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.

What is the difference between Remote Service Delivery Manager vs Customer Support Manager?

AspectRemote Service Delivery ManagerCustomer Support Manager
CredentialsTypically requires project management or service delivery certifications (e.g., PMP, ITIL)Often requires customer service or support certifications (e.g., HDI, CSAT)
Work EnvironmentOversees remote service teams, manages service delivery processesManages customer support teams, handles client interactions
Industry UsageCommon in IT, telecom, and tech servicesWidely used across retail, tech, and service industries

The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.

What is the highest paid delivery job?

For a Remote Service Delivery Manager, the highest paid delivery roles are typically senior positions such as Director of Service Delivery or Program Manager, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and certifications in project management or service management frameworks like ITIL or PMP.

What are the key skills and qualifications needed to thrive as a Remote Service Delivery Manager, and why are they important?

To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.
What job categories do people searching Remote Service Delivery Manager jobs in Mobile, AL look for? The top searched job categories for Remote Service Delivery Manager jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Remote Service Delivery Manager jobs? Cities near Mobile, AL with the most Remote Service Delivery Manager job openings:
Remote Service Delivery Manager jobs near you

Remote Dispatcher: Part-Time Weekend

Hackbarth Delivery Service

Mobile, AL • Remote

$20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

About Us

Hackbarth Delivery Service is a growing Transportation and Logistics company committed to providing reliable service and exceptional support to our customers. We are seeking a detail-oriented and highly organized Remote Dispatcher to join our team and help coordinate transportation operations while delivering excellent customer service.

Position Overview

The Remote Dispatcher will serve as a key point of contact between customers, drivers, warehouse teams, and internal departments. This role is responsible for coordinating freight movement, managing customer requests, tracking shipments, maintaining documentation, generating reports, and ensuring timely pickups and deliveries.

The ideal candidate is organized, dependable, able to multitask, and comfortable working independently in a fast-paced logistics environment.

Schedule

  • Saturday:6:00 AM - 2:00 PM must be on a computer
  • Saturday/Sunday:coverage from 2:00 PM Sat to 4:00 PM Sunday off computer with on-call phone.
  • Additional on-call hours may be available

Key Responsibilities

  • Communicate with customers by phone and email to provide updates, answer questions, and resolve concerns.
  • Coordinate and dispatch trucks and freight for pickups and deliveries.
  • Maintain communication with drivers while they are en route and provide support when needed.
  • Monitor shipment status and provide accurate delivery information.
  • Process customer orders, provide pricing information, and assist with invoicing needs.
  • Coordinate with warehouse personnel regarding shipping and receiving activities.
  • Maintain accurate records of customer interactions, transactions, complaints, and resolutions.
  • Generate reports related to transportation activities, shipments, customer requests, and operational performance.
  • Manage transportation documents, shipping records, and related files.
  • Schedule inbound and outbound freight to support company operations.
  • Assist with emergency communication, driver support, and repair coordination when necessary.
  • Build and maintain positive working relationships with customers, manufacturers, drivers, and internal teams.

Qualifications

  • High school diploma or associate degree required.
  • Minimum of 3 years of customer service experience preferred.
  • Experience with dispatching, transportation, logistics, order entry, invoicing, or database management preferred.
  • Basic knowledge of transportation documents, inventory, and shipping processes.
  • Ability to manage multiple priorities, schedules, and projects effectively.
  • Proficiency with Microsoft Office programs, including Excel, Word, Outlook, and Edge.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to work independently with minimal supervision while contributing as part of a team.

What We Offer

  • Competitive pay: $20.00/hour for Sat + On-Call Pay of $50 plus 5 minutes minimum of call time per answered or dialed call.
  • Health, dental, and vision insurance if full time
  • Retirement savings plan
  • Paid time off and holidays if full time
  • Professional development opportunities

If you are organized, customer-focused, and interested in supporting a fast-moving transportation operation, we encourage you to apply for the Remote Dispatcher position with Hackbarth Delivery Service.

An equal opportunity employer

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