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Remote Service Delivery Manager Jobs in Maple Plain, MN

Imedica

Sales Relationship Manager

Minnetonka, MN · Remote

$73K - $126K/yr

Monitor satisfaction, performance guarantees, and service delivery for assigned accounts * Market ... is a remote role.To be eligible for consideration, candidates must be based within commuting ...

ForgeFit

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Liveops

Remote Customer Service Agent

Burnsville, MN · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Minneapolis, MN · Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

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Showing results 21-40

All JobsService Delivery JobsRemote Service Delivery Manager JobsRemote Service Delivery Manager Jobs in Maple Plain, MN

Remote Service Delivery Manager information

See Maple Plain, MN salary details

$30.1K

$97.4K

$166.3K

How much do remote service delivery manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote service delivery manager in Maple Plain, MN is $97,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $132,600.00 per year, depending on experience, location, and employer.

What is a remote service delivery manager?

A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.

How does a remote service delivery manager effectively coordinate and support distributed teams?

A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.

What are the key skills and qualifications needed to thrive as a remote service delivery manager, and why are they important?

To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.

What is the difference between Remote Service Delivery Manager vs Customer Support Manager?

AspectRemote Service Delivery ManagerCustomer Support Manager
CredentialsTypically requires project management or service delivery certifications (e.g., PMP, ITIL)Often requires customer service or support certifications (e.g., HDI, CSAT)
Work EnvironmentOversees remote service teams, manages service delivery processesManages customer support teams, handles client interactions
Industry UsageCommon in IT, telecom, and tech servicesWidely used across retail, tech, and service industries

The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.

What job categories do people searching Remote Service Delivery Manager jobs in Maple Plain, MN look for?

The top searched job categories for Remote Service Delivery Manager jobs in Maple Plain, MN are:

What cities near Maple Plain, MN are hiring for Remote Service Delivery Manager jobs?

Cities near Maple Plain, MN with the most Remote Service Delivery Manager job openings:

Remote Service Delivery Manager jobs near you

W2 - Account Manager (Digital, web, print and film/video, Workfront, Strong writing skills) - Remote

Tanson Corp

Bloomington, MN • Remote

$35/hr

Other

Re-posted 13 days ago

Job description

Duties:
Job Summary:This position is accountable for creative initiatives for assigned service line(s). Is the key point of contact between the creative team and the requester. Required to work directly with physicians and staff to advance initiatives in line with brand/creative standards. This position works primarily independently and supports senior account team members on larger or complex projects. The Account Manager understands and embraces service line's overall business goals and priorities to effectively plan creative work and integrate strategic objectives. This position champions service line's initiatives-ensuring service delivery is meeting and exceeding client expectations.
Job Responsibilities:
-Helps orchestrate the delivery teams to ensure we act as one cohesive unit/team with the highest level of client satisfaction.
-Forecasts and manages overall work portfolio; effectively anticipating, identifying, and driving initiatives and working with divisional leadership to establish priorities.
-Accountable for building and nurturing meaningful relationships with service lines that ensures client feels a strong sense of partnership and engagement.
-Lead engagement planning; mobilize and manage delivery/engagement teams, collaborating on the definition of deliverables and project schedules, and team resource management.
-Influence and inspire teams to collaborate effectively and promote a service mindset.
-Partner with other Account Managers, Creative leads and Project Managers to ensure work is innovative and on-brand.
-Serve as a brand ambassador inside the organization, and a resource to senior leadership on brand evolution and alignment.
-Lead the brief-creation process, serving as an expert in identifying opportunities and recommending creative and strategic solutions.
Skills: Required Skills & Experience:
-Four (4) years of relevant experience in Brand Management, Account Management or Project Management.
-Experience in project teams involving the planning and execution of creative production (digital, web, print and especially film/video).
-Experience with Workfront or other project management platforms.
-A highly collaborative, big-picture thinker, who can conceptualize and execute their work within the larger picture of business objectives.
-A savvy communicator and presenter, an excellent leader of people and teams, an outstanding account lead and a relationship builder who drives results.
Preferred Skills & Experience:
-Agency / Creative management experience.OR-Experience working in or for a large, highly matrixed environment without continuous guidance.
Education: Required Education:-Bachelor's degree preferred in a related academic field (advertising, marketing, communications or related field).
Schedule Notes: Shift: 9-5 CST M-F (remote) Skills: Strong writing skills (creative briefs, email communications), experience with Microsoft Teams Details: This is a temporary, short-term need. The manager wants to make sure that this is very clear. It is only a temporary short-term need.
Hours Per Day: 8.00
Hours Per Week: 40.00
Pay rate: $35/hr on W2.
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About Tanson

Sourced by ZipRecruiter

Tanson’s portfolio includes business and technology services comprising of IT Consulting, IT Staffing, Application Development, Large Scale Web Implementation, Systems Integration, Enterprise Mobility, Open Source and e-Commerce Development, Data Warehousing and Business Intelligence, Legacy Modernization and Data Migration. Our on staff and on demand resources can support your organization with the expertise to create and sustain the competitive advantage needed to fulfill your technology requirement.

Company size

11 - 50 Employees

Headquarters location

Bloomington, MN, US

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