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Remote Service Delivery Manager Jobs in Madison, MS

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Jackson, MS · Remote

$35K - $55K/yr

  • Dental

  • Vision

  • Life

  • PTO

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... The Community Relations Manager plays a key role in ensuring high-quality service delivery across ...

Liveops

Remote Customer Service Agent

Jackson, MS · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Brandon, MS · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Kobie Marketing

Remote Customer Service Representative

Jackson, MS · Remote

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

High-speed internet service/wifi required. Must be located full time in Florida, Georgia, Louisiana ... deliver superior customer experiences * Manage a high volume of inbound calls to meet and exceed ...

HMG Careers

Remote Sales Manager

Jackson, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Jackson, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Richland, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Remote Sales and Service Advisor

Braxton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

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Showing results 1-20

All JobsService Delivery JobsRemote Service Delivery Manager JobsRemote Service Delivery Manager Jobs in Madison, MS

Remote Service Delivery Manager information

See Madison, MS salary details

$23.6K

$76.4K

$130.6K

How much do remote service delivery manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote service delivery manager in Madison, MS is $76,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $104,100.00 per year, depending on experience, location, and employer.

What is a remote service delivery manager?

A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.

How does a remote service delivery manager effectively coordinate and support distributed teams?

A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.

What are the key skills and qualifications needed to thrive as a remote service delivery manager, and why are they important?

To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.

What is the difference between Remote Service Delivery Manager vs Customer Support Manager?

AspectRemote Service Delivery ManagerCustomer Support Manager
CredentialsTypically requires project management or service delivery certifications (e.g., PMP, ITIL)Often requires customer service or support certifications (e.g., HDI, CSAT)
Work EnvironmentOversees remote service teams, manages service delivery processesManages customer support teams, handles client interactions
Industry UsageCommon in IT, telecom, and tech servicesWidely used across retail, tech, and service industries

The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.

What are popular job titles related to Remote Service Delivery Manager jobs in Madison, MS?

For Remote Service Delivery Manager jobs in Madison, MS, the most frequently searched job titles are:

What job categories do people searching Remote Service Delivery Manager jobs in Madison, MS look for?

The top searched job categories for Remote Service Delivery Manager jobs in Madison, MS are:

Remote Service Delivery Manager jobs near you
Infographic showing various Remote Service Delivery Manager job openings in Madison, MS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $76,430 per year, or $36.7 per hour.

Remote Supply Chain Manager

Rebellion Defenses

Jackson, MS • Remote

$250K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview

We are seeking a skilled professional to manage our supply chain operations from a remote location. This position involves overseeing the end-to-end supply chain processes to ensure efficiency and high-quality service delivery.

Key Responsibilities
  • Develop and implement supply chain strategies that align with business goals.
  • Manage supplier relationships and negotiate contracts to secure favourable terms.
  • Monitor supply chain performance and identify areas for improvement.
  • Collaborate with cross-functional teams to forecast demand and manage inventory levels.
  • Ensure compliance with industry regulations and standards.
  • Prepare reports and presentations for senior management on supply chain performance.
Requirements
  • A degree in Supply Chain Management, Logistics, Business Administration or a related field.
  • Proven experience in supply chain management or a similar role.
  • Strong analytical skills and proficiency in supply chain software.
  • Excellent negotiation and communication skills.
  • Ability to work independently and manage multiple tasks.
Nice to have
  • Experience in a remote working environment.
  • Certifications in supply chain management (e.g., APICS, CIPS).
  • Familiarity with data analysis tools and techniques.
Salary: 140000 - 250000 USD Per annum

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