2

Remote Service Delivery Manager Jobs in Cleveland, TN

Remote Customer Service Agent

Dalton, GA ยท Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Remote Customer Service Agent

Chattanooga, TN ยท Remote

$14 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Remote Customer Service Agent

Cleveland, TN ยท Remote

$13 - $17.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

Remote Service Delivery Manager information

See Cleveland, TN salary details

$24.3K

$78.6K

$134.3K

How much do remote service delivery manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote service delivery manager in Cleveland, TN is $78,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $107,100.00 per year, depending on experience, location, and employer.

What is a remote service delivery manager?

A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.

How does a remote service delivery manager effectively coordinate and support distributed teams?

A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.

What are the key skills and qualifications needed to thrive as a remote service delivery manager, and why are they important?

To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.

What is the difference between Remote Service Delivery Manager vs Customer Support Manager?

AspectRemote Service Delivery ManagerCustomer Support Manager
CredentialsTypically requires project management or service delivery certifications (e.g., PMP, ITIL)Often requires customer service or support certifications (e.g., HDI, CSAT)
Work EnvironmentOversees remote service teams, manages service delivery processesManages customer support teams, handles client interactions
Industry UsageCommon in IT, telecom, and tech servicesWidely used across retail, tech, and service industries

The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.

What are popular job titles related to Remote Service Delivery Manager jobs in Cleveland, TN?

For Remote Service Delivery Manager jobs in Cleveland, TN, the most frequently searched job titles are:

What job categories do people searching Remote Service Delivery Manager jobs in Cleveland, TN look for?

The top searched job categories for Remote Service Delivery Manager jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Remote Service Delivery Manager jobs?

Cities near Cleveland, TN with the most Remote Service Delivery Manager job openings:

Infographic showing various Remote Service Delivery Manager job openings in Cleveland, TN as of June 2026, with employment types broken down into 2% As Needed, 81% Full Time, 12% Part Time, 2% Temporary, and 3% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $78,597 per year, or $37.8 per hour.

Licensed Clinical Social Worker for Remote Hospice Care in Cleveland, TN

Company Confidential

Cleveland, TN โ€ข Remote

Full-time

Medical, Dental, Vision, Life

Posted 4 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our dynamic team in providing vital support within a remote hospice care setting. This full-time position allows LCSWs to deliver therapy and guidance to patients and families, significantly contributing to the emotional and psychological well-being of those experiencing terminal illnesses. Candidates must possess a Master's degree in Social Work and a valid LCSW license, along with a passion for improving the quality of life for patients during their most challenging times.

About the Organization

At Gotham Enterprises Ltd, our mission is to provide exceptional hospice care that respects the dignity and wishes of our patients while supporting their families throughout the journey. Our organization is deeply committed to creating a compassionate environment focused on patient-centered care. We pride ourselves on our collaborative approach, integrating a multidisciplinary team of healthcare professionals dedicated to delivering tailored support to those we serve.

Work Environment

This role is set within our innovative remote service model that allows us to reach patients in Cleveland, Tennessee, and the surrounding areas. As a Social Worker in a hospice setting, you will engage with clients through a virtual platform, which enables you to balance professional responsibilities with your personal commitments effectively. You will have the flexibility to design your schedule to enhance your work-life balance while remaining actively involved in the treatment process.

Key Responsibilities
  • Conduct comprehensive clinical assessments through virtual meetings to properly evaluate patients' needs and develop individualized treatment plans incorporating best practices and solution-based interventions.
  • Implement evidence-based therapeutic techniques that are specifically tailored to the unique circumstances of terminally ill patients and their families.
  • Maintain meticulous clinical records in accordance with regulatory standards, ensuring accuracy and confidentiality to promote seamless communication within the care team.
  • Collaborate closely with other healthcare professionals, including physicians, nurses, and psychologists, to coordinate a holistic approach to patient care.
  • Participate in regular case consultations and peer review sessions to foster professional development and optimize patient care quality.
  • Educate patients and their families about mental health aspects related to hospice care, empowering them to navigate the emotional landscape of terminal illness.
  • Stay abreast of the latest research and advancements in the fields of social work and palliative care to enhance therapeutic techniques and outcomes.
Patient Population / Client Focus

The primary focus of this position is to support patients facing terminal diagnoses and their families, addressing complex emotional and psychological issues related to end-of-life care. Your role will be crucial in ensuring that patients feel validated, heard, and supported through their journey. You'll provide guidance on coping mechanisms and advocate for their needs within the healthcare system while reinforcing family roles and support strategies.

Qualifications
  • A Master's degree in Social Work from an accredited institution.
  • Current LCSW license in the state of Tennessee.
  • Minimum of three years of relevant clinical experience specializing in psychotherapy, particularly with end-of-life care.
  • Strong proficiency in evidence-based and solution-focused psychotherapeutic interventions.
  • Excellent interpersonal and communication skills, with an aptitude for working collaboratively in diverse teams.
Preferred Experience
  • Experience working in a hospice, palliative care, or similar healthcare environments.
  • Familiarity with telehealth platforms and best practices for remote service delivery.
  • A proven track record of effective patient engagement and therapeutic relationship-building.
Compensation and Benefits
  • Competitive salary range of USD 80,000 to 100,000 annually.
  • Comprehensive medical, dental, and vision insurance to support your health and well-being.
  • Life and disability insurance for added financial protection.
  • Professional liability insurance to safeguard your practice.
  • Employee assistance program offering mental health resources.
  • Sign-on bonus and unlimited patient referrals, ensuring a fulfilling caseload.
  • Streamlined administrative processes to minimize paperwork and maximize patient interaction.
Career Growth Opportunities

At Gotham Enterprises Ltd, we are committed to the professional development of our team members. As a Licensed Clinical Social Worker, you will have access to ongoing training and educational resources to broaden your expertise in hospice and palliative care. Opportunities for advancement within our organization may lead to leadership roles or specialized clinical tracks based on your interests and career aspirations.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a compassionate and committed team dedicated not only to providing exceptional hospice care but also to fostering a nurturing work environment. You will play a pivotal role in creating meaningful change within the community, enhancing the quality of life for patients and their families. If you are passionate about making a difference and prefer a flexible work setting that prioritizes both client care and professional well-being, we encourage you to apply.

Application Information

If you are ready to take the next step in your mental health career with Gotham Enterprises Ltd, we invite you to submit your application today. Please include a current resume and a cover letter detailing your qualifications, relevant experience, and reasons for your interest in this role. We look forward to welcoming a dedicated LCSW to our team!