We provide a software-first, API-driven mobile Platform-as-a-Service (mPaaS) that combines ... This role owns message routing, throughput, delivery reporting, and compliance across U.S. and ...
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We provide a software-first, API-driven mobile Platform-as-a-Service (mPaaS) that combines ... This role owns message routing, throughput, delivery reporting, and compliance across U.S. and ...
Security Operations Engineer
Eagle Mountain, UT · On-site +1
$89K - $136K/yr
The Security Operations Engineer II is responsible for leading day-to-day operations of the ... Review and assist with construction and installation of remote systems and expansion of existing ...
Security Operations Engineer
Eagle Mountain, UT · On-site +1
$89K - $136K/yr
The Security Operations Engineer II is responsible for leading day-to-day operations of the ... Review and assist with construction and installation of remote systems and expansion of existing ...
Senior Machine Learning Engineer
Lehi, UT · On-site +1
$98K - $134K/yr
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ... Exclusive Previ cell phone plan and discounts on services or local business partnerships for ...
Quick apply
Senior Machine Learning Engineer
Lehi, UT · On-site +1
$98K - $134K/yr
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ... Exclusive Previ cell phone plan and discounts on services or local business partnerships for ...
Senior Machine Learning Engineer
Lehi, UT · On-site +1
$144K - $233K/yr
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ... Exclusive Previ cell phone plan and discounts on services or local business partnerships for ...
Senior Machine Learning Engineer
Lehi, UT · On-site +1
$144K - $233K/yr
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ... Exclusive Previ cell phone plan and discounts on services or local business partnerships for ...
Engineering Manager
Lehi, UT · On-site +1
Partner with System Architects to deliver products and services that seamlessly fit into a greater ... remote or hybrid teams * Foster industry best practices and technology decision making from the ...
Engineering Manager
Lehi, UT · On-site +1
Partner with System Architects to deliver products and services that seamlessly fit into a greater ... remote or hybrid teams * Foster industry best practices and technology decision making from the ...
Engineering Manager
Lehi, UT · On-site +1
Partner with System Architects to deliver products and services that seamlessly fit into a greater ... remote or hybrid teams * Foster industry best practices and technology decision making from the ...
Engineering Manager
Lehi, UT · On-site +1
Partner with System Architects to deliver products and services that seamlessly fit into a greater ... remote or hybrid teams * Foster industry best practices and technology decision making from the ...
Licensed Insurance Representative - Remote
Midvale, UT · Remote
$21.50/hr
This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA ...
Licensed Insurance Representative - Remote
Midvale, UT · Remote
$21.50/hr
This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA ...
Licensed Insurance Representative - Remote
Midvale, UT · Remote
$21.50/hr
This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA ...
Licensed Insurance Representative - Remote
Midvale, UT · Remote
$21.50/hr
This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA ...
DevOps / Cloud Engineer - Automation & CI/CD
Springville, UT · On-site +1
$48.75 - $66.75/hr
Support AWS cloud infrastructure, services, and operational workflows. * Deploy, manage, and ... delivery automation. * Hands-on experience designing or maintaining CI/CD pipelines using tools ...
DevOps / Cloud Engineer - Automation & CI/CD
Springville, UT · On-site +1
$48.75 - $66.75/hr
Support AWS cloud infrastructure, services, and operational workflows. * Deploy, manage, and ... delivery automation. * Hands-on experience designing or maintaining CI/CD pipelines using tools ...
... Engineering, Data Science, Marketing, Sales, Professional Services, Finance, and Customer Success ... Deliver high-quality work with growing autonomy, while leaning into feedback and collaboration.
... Engineering, Data Science, Marketing, Sales, Professional Services, Finance, and Customer Success ... Deliver high-quality work with growing autonomy, while leaning into feedback and collaboration.
Product Manager | Fully Remote USA
Sandy, UT · On-site +1
... Engineering, Data Science, Marketing, Sales, Professional Services, Finance, and Customer Success ... Deliver high-quality work with growing autonomy, while leaning into feedback and collaboration.
Product Manager | Fully Remote USA
Sandy, UT · On-site +1
... Engineering, Data Science, Marketing, Sales, Professional Services, Finance, and Customer Success ... Deliver high-quality work with growing autonomy, while leaning into feedback and collaboration.
... Engineering, Data Science, Marketing, Sales, Professional Services, Finance, and Customer Success ... Deliver high-quality work with growing autonomy, while leaning into feedback and collaboration.
... Engineering, Data Science, Marketing, Sales, Professional Services, Finance, and Customer Success ... Deliver high-quality work with growing autonomy, while leaning into feedback and collaboration.
Software Engineering Manager
Lehi, UT · On-site +1
... services supporting Public Key Infrastructure (PKI ... Assume accountability for the efficient delivery of new features and functionality with uptime ...
Software Engineering Manager
Lehi, UT · On-site +1
... services supporting Public Key Infrastructure (PKI ... Assume accountability for the efficient delivery of new features and functionality with uptime ...
... to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure ... field service network to fast, effective repairs. On this small, high-performing team, you'll ...
... to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure ... field service network to fast, effective repairs. On this small, high-performing team, you'll ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Develop and sustain strong client relationships, delivering customized solutions. * Client ...
Remote Service Delivery Engineer information
What is a remote service delivery engineer?
A Remote Service Delivery Engineer is an IT professional responsible for managing, supporting, and optimizing technical services for clients or internal teams, often from a remote location. Their tasks typically include troubleshooting issues, monitoring systems, implementing updates, and ensuring service level agreements (SLAs) are met. They often use remote access tools and communication platforms to resolve problems efficiently without needing to be onsite. This role is crucial for organizations that require technical support across multiple locations or for clients in various regions.
What are the key skills and qualifications needed to thrive as a remote service delivery engineer?
To excel as a Remote Service Delivery Engineer, you need a solid background in IT infrastructure, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with remote management tools, ticketing systems, and certifications such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals are highly valued. Strong communication, problem-solving skills, and the ability to work independently are essential soft skills for this role. These competencies ensure efficient technical support, seamless client interactions, and reliable service delivery in a distributed environment.
How do remote service delivery engineers typically manage communication and collaboration with clients and internal teams?
Remote Service Delivery Engineers rely heavily on digital communication tools to coordinate with clients and internal teams, as their role is often fully remote. They frequently use video conferencing, ticketing systems, and chat platforms to troubleshoot issues, provide updates, and ensure projects stay on track. Clear documentation and proactive communication are essential to bridge any gaps caused by distance. Collaborating across time zones and cultures is common, so flexibility and responsiveness are key traits for success in this position.
What is the difference between Remote Service Delivery Engineer vs Network Support Specialist?
| Aspect | Remote Service Delivery Engineer | Network Support Specialist |
|---|---|---|
| Credentials | IT certifications (e.g., Cisco, CompTIA) | Networking certifications (e.g., Cisco CCNA, Network+) |
| Work Environment | Remote, client sites, data centers | Office, remote, client sites |
| Industry Usage | IT service providers, telecom, enterprise tech | IT support, networking companies, ISPs |
| Job Focus | Implementing, maintaining, and supporting remote IT services | Monitoring, troubleshooting, and supporting network infrastructure |
The Remote Service Delivery Engineer and Network Support Specialist roles share a focus on IT and networking certifications and often work in similar environments. However, the Remote Service Delivery Engineer emphasizes delivering remote IT solutions and client support, while the Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure. Both roles are essential in IT service delivery but differ in scope and daily responsibilities.
What are popular job titles related to Remote Service Delivery Engineer jobs in Orem, UT?
For Remote Service Delivery Engineer jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Remote Service Delivery Engineer jobs in Orem, UT look for?
The top searched job categories for Remote Service Delivery Engineer jobs in Orem, UT are:
What cities near Orem, UT are hiring for Remote Service Delivery Engineer jobs?
Cities near Orem, UT with the most Remote Service Delivery Engineer job openings:
Staff Messaging (SMS/MMS) Engineer (Remote)
Pleasant Grove, UT • Remote
Telegent, Inc.
Full-time
Medical, Dental, Vision, PTO
Re-posted 23 hours ago
Job description
ABOUT TELEGENT
Telegent is a next-generation mobile communications platform redefining how businesses and brands connect people through wireless technology. We provide a software-first, API-driven mobile Platform-as-a-Service (mPaaS) that combines intelligent voice, messaging, data, and unified communications into a single, flexible solution.
At Telegent, we move fast, think creatively, and build technology that makes mobile communications simpler, more powerful, and more adaptive for the future.
ABOUT THE ROLE
We're looking for a Staff Messaging Engineer (SMS/MMS) to own the architecture and reliability of our messaging infrastructure at scale. This is a high-impact individual contributor role: you will shape how SMS and MMS traffic flows across our platform, drive carrier integrations, and set the technical direction for messaging across a distributed team of engineers.
This role owns message routing, throughput, delivery reporting, and compliance across U.S. and international networks.
WHAT YOU'LL DO
- Design, deploy, and operate SMS and MMS routing, delivery, and reporting systems across multiple carriers and messaging hubs
- Evaluate,
- Configure and maintain SMPP connections for SMS and MM7 interfaces for MMS, including routing, throttling, retries, and failover
- Support 10DLC, toll-free, short code, and international messaging workflows
- Build and maintain APIs for outbound and inbound messages, delivery receipts (DLRs), and webhooks
- Monitor throughput, delivery success, carrier response codes, and system performance
- Investigate and resolve deliverability issues, including blocking, filtering, and spam classification
- Enforce compliance with CTIA guidelines, opt-in/opt-out rules, and 10DLC requirements
- Partner with SIP, network, and customer success teams to support enterprise messaging customers
- Maintain technical documentation, routing logic, carrier mappings, and escalation procedures
WHAT WE'RE LOOKING FOR
- 5+ years of experience building or operating SMS / MMS platforms in telecom, MNO, MVNO, or CPaaS environment
- Hands-on experience with SMSC/MMSC platforms using SMPP for SMS and MM7 for MMS
- Experience implementing and deploying Azure cloud-base platforms
- Experience with carrier-grade messaging systems such as Jasmin, Melrose Labs, or similar routing platforms
- Designing, implementing and maintain high-availability, multi-regional queue-based Kubernetes cloud-based message traffic routing
- Strong understanding of SMPP, MM7, delivery receipts (DLRs), and carrier error codes
- Experience integrating with U.S. mobile carrier or global messaging aggregators
- Ability to troubleshoot and resolve issues in live production messaging systems
- Experience turning SMPP bind modes, throughput limits, and routing priorities
- Experience with MMS media hosting, delivery, and content handling experience
- Familiarity with AI development workflows and tools is strongly preferred
TECHNOLOGIES & TOOLS
SMS/ MMS, SMPP, Messaging Gateways, Carrier APIs, mPaaS, FMC / MFC, Wireshark, Linux, REST / HTTP APIs
BENEFITS
- Competitive compensation package, including performance-based bonus potential and comprehensive health benefits
- 100% employer-paid medical, dental, and vision
- Unlimited PTO
- Equipment provided