Remote Service Delivery Engineer Jobs in Lansing, MI

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Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making-we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer is responsible for ensuring the optimal performance of Beckman Coulter equipment. This position services Chemistry, Immunoassay instruments along with laboratory automation.

The position reports to the Service Manager and is part of the Service Organization and will be fully remote servicing Traverse City, MI.

In this role, you will have the opportunity to:

• Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products.

• Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals

• Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers

The essential requirements of the job include:

• Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience or High School diploma

• 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel , 10% overnight, within assigned territory with periodic travel to other areas/overnight.

• Must have a valid driver's license with an acceptable driving record

• Ability to lift, move, or carry equipment up to 50lb (tools, replacement parts, consumables etc.).

It would be a plus if you also possess previous experience in:

• 2+ years' experience of advanced trouble shooting

• Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The hourly range for this role is $34.00 to $37.00 USD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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