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Remote Service Delivery Engineer Jobs in Akron, OH

Next Stop Travel

Remote Planning Consultant

Akron, OH · Remote

$35K - $55K/yr

Next Stop Travel is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team ...

Next Stop Travel

Remote Planning Consultant

Akron, OH · Remote

Next Stop Travel is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team ...

Pyrotek

SNIF Field Service Engineer

Aurora, OH · On-site +1

Our global team has worked for decades to deliver new technologies, advanced engineered systems and ... Effectively provide remote and onsite technical support to customers on all aspects of equipment ...

Nexus Engineering Group

Substation Engineer

Cleveland, OH · On-site +1

$75K - $85K/yr

Nexus Engineering Group is employee-owned, full-service, and built by the people who do the work ... As a Substation Engineer, you'll help design, analyze, and deliver electrical substation projects ...

Nexus Engineering Group

SCADA Engineer

Cleveland, OH · On-site +1

$85K - $120K/yr

Nexus Engineering Group is employee-owned, full-service, and built by the people who do the work ... As a SCADA Engineer, you'll help design, analyze, and deliver electrical substation projects for ...

Nexus Engineering Group

Substation Engineer

Cleveland, OH · On-site +1

$75K - $85K/yr

Nexus Engineering Group is employee-owned, full-service, and built by the people who do the work ... As a Substation Engineer, you'll help design, analyze, and deliver electrical substation projects ...

Nexus Engineering Group

SCADA Engineer

Cleveland, OH · On-site +1

$85K - $120K/yr

Nexus Engineering Group is employee-owned, full-service, and built by the people who do the work ... As a SCADA Engineer, you'll help design, analyze, and deliver electrical substation projects for ...

TEKsystems

Systems Engineer

Cleveland, OH · Remote

$40 - $53/hr

Senior Systems Engineer (Remote - Ohio)Overview Our client is seeking a Senior Systems Engineer to ... and related services. * Troubleshoot email delivery, mailbox, authentication, licensing, and ...

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Remote Service Delivery Engineer information

What is a remote service delivery engineer?

A Remote Service Delivery Engineer is an IT professional responsible for managing, supporting, and optimizing technical services for clients or internal teams, often from a remote location. Their tasks typically include troubleshooting issues, monitoring systems, implementing updates, and ensuring service level agreements (SLAs) are met. They often use remote access tools and communication platforms to resolve problems efficiently without needing to be onsite. This role is crucial for organizations that require technical support across multiple locations or for clients in various regions.

What are the key skills and qualifications needed to thrive as a remote service delivery engineer?

To excel as a Remote Service Delivery Engineer, you need a solid background in IT infrastructure, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with remote management tools, ticketing systems, and certifications such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals are highly valued. Strong communication, problem-solving skills, and the ability to work independently are essential soft skills for this role. These competencies ensure efficient technical support, seamless client interactions, and reliable service delivery in a distributed environment.

How do remote service delivery engineers typically manage communication and collaboration with clients and internal teams?

Remote Service Delivery Engineers rely heavily on digital communication tools to coordinate with clients and internal teams, as their role is often fully remote. They frequently use video conferencing, ticketing systems, and chat platforms to troubleshoot issues, provide updates, and ensure projects stay on track. Clear documentation and proactive communication are essential to bridge any gaps caused by distance. Collaborating across time zones and cultures is common, so flexibility and responsiveness are key traits for success in this position.

What is the difference between Remote Service Delivery Engineer vs Network Support Specialist?

AspectRemote Service Delivery EngineerNetwork Support Specialist
CredentialsIT certifications (e.g., Cisco, CompTIA)Networking certifications (e.g., Cisco CCNA, Network+)
Work EnvironmentRemote, client sites, data centersOffice, remote, client sites
Industry UsageIT service providers, telecom, enterprise techIT support, networking companies, ISPs
Job FocusImplementing, maintaining, and supporting remote IT servicesMonitoring, troubleshooting, and supporting network infrastructure

The Remote Service Delivery Engineer and Network Support Specialist roles share a focus on IT and networking certifications and often work in similar environments. However, the Remote Service Delivery Engineer emphasizes delivering remote IT solutions and client support, while the Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure. Both roles are essential in IT service delivery but differ in scope and daily responsibilities.

What are popular job titles related to Remote Service Delivery Engineer jobs in Akron, OH?

For Remote Service Delivery Engineer jobs in Akron, OH, the most frequently searched job titles are:

What job categories do people searching Remote Service Delivery Engineer jobs in Akron, OH look for?

The top searched job categories for Remote Service Delivery Engineer jobs in Akron, OH are:

What cities near Akron, OH are hiring for Remote Service Delivery Engineer jobs?

Cities near Akron, OH with the most Remote Service Delivery Engineer job openings:

Remote Service Delivery Engineer jobs near you

Remote Commercial Service Handyman

F5 Facility Services

Akron, OH • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

F5 Facility Services is seeking a highly skilled and self-directed Remote Commercial Handyman to join our growing team. This is a remote position that demands exceptional independence and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing a wide range of maintenance, repair, and general upkeep services to our diverse commercial clients. This role requires a broad skillset, superior problem-solving abilities, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management.
Responsibilities:
• Perform a variety of maintenance and repair tasks, including but not limited to: carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance, requiring minimal direct supervision.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial properties to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings as needed.
• Communicate effectively with clients, providing clear explanations of issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided tools and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to
management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
Qualifications:
• Proven experience in a commercial handyman or maintenance role.
• Proven ability to work independently and manage time effectively.
• Broad skillset encompassing carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics as needed
• Proficiency in the use of hand and power tools.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
Preferred Qualifications:
• Certifications in specific trades or technologies.
• Experience with building maintenance systems.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.

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