Remote Service Delivery Engineer Jobs in Ohio (NOW HIRING)

Job Summary:
F5 Facility Services is seeking a highly skilled and self-reliant Remote Commercial Service Plumber to join our expanding team. This is a remote position that requires exceptional autonomy and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing expert plumbing troubleshooting, maintenance, and repair services to our diverse commercial clients. This role demands a strong understanding of commercial plumbing systems, superior problem-solving skills, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, the ability to utilize customer-specific software for time tracking and job management, and proficiency in operating multiple types of clog clearing equipment.
Responsibilities:
• Perform plumbing troubleshooting, diagnostics, and repairs on commercial plumbing systems, including water lines, sewer lines, drains, fixtures, and water heaters, requiring minimal direct supervision.
• Install, maintain, and repair plumbing fixtures and equipment in accordance with local and national plumbing codes.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial plumbing systems to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings.
• Communicate effectively with clients, providing clear explanations of plumbing issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided service vehicle and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
• Operate and maintain a variety of clog clearing equipment, including snakes, jetters, and other specialized tools.
Qualifications:
• Minimum of 3-5 years of experience as a Commercial Service Plumber.
• Proven ability to work independently and manage time effectively.
• Strong knowledge of commercial plumbing systems and relevant codes.
• Proven ability to troubleshoot and repair complex plumbing problems.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics.
• Proficient in the use of plumbing tools and equipment.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for plumbing projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
• Demonstrated experience operating and maintaining various drain cleaning and clog removal equipment.
Preferred Qualifications:
• Valid Plumbing License
• Experience with backflow prevention and testing.
• Certifications in specific plumbing systems or technologies.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.