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Remote Server Monitoring Jobs in Tennessee (NOW HIRING)

Sharp Electronics

National Help Desk Engineer

Kingsport, TN · On-site +1

$60K - $70K/yr

... remote management tools or on-site and logging tickets into our ticketing database to track time ... monitor, and maintain client computers and desktop applications * Support current Windows Server ...

Posted today

Revecore

Senior Cloud DevOps Engineer

Franklin, TN · Remote

$125K - $161K/yr

Remote - USA The Senior DevOps Cloud Engineer will design, implement, and maintain scalable, secure ... NET, SQL Server, Angular, and cloud-native services. Automate operational tasks including ...

AMSURG

IT Implementation Engineer

Nashville, TN · Remote

IT Implementation Engineer Remote Company Overview: AMSURG is an independent leader in ambulatory ... Monitor Azure Subscription to ensure the solution stays within budget guidelines * Work with ...

Amsurg

IT Implementation Engineer

Nashville, TN · Remote

IT Implementation Engineer Remote Company Overview: AMSURG is an independent leader in ambulatory ... Monitor Azure Subscription to ensure the solution stays within budget guidelines * Work with ...

AmSurg LLC

IT Implementation Engineer

Nashville, TN · Remote

IT Implementation Engineer Remote Company Overview: AMSURG is an independent leader in ambulatory ... Monitor Azure Subscription to ensure the solution stays within budget guidelines * Work with ...

Nextech

IT Solution Architect

Memphis, TN · Remote

Remote Overview We are seeking an IT Solution Architect to own and evolve the architecture ... Monitor batch jobs and data movement, troubleshoot failures, and intervene to maintain timely and ...

Posted today

Revecore

Sr. Production Support Engineer

Franklin, TN · Remote

$40.50 - $52.75/hr

Remote-USA Description We are looking for a Senior Production Support Engineer who will take a ... NET (C#, SQL Server, T-SQL, Angular) and hosted in Azure and on-prem. You will act as a technical ...

Team Velocity

Senior Full Stack .NET Developer

VA · Remote

$150K - $175K/yr

NET Developer Remote | $150,000$175,000 Annually We are seeking a highly skilled Senior Full Stack ... Experience with SQL Server, PostgreSQL, MySQL, and related data technologies * Familiarity with ...

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Remote Server Monitoring information

What is remote server monitoring?

Remote server monitoring is the process of overseeing servers and their performance from a remote location using specialized software tools. This allows IT professionals to track server health, uptime, resource usage, and security status in real time, often receiving alerts if something goes wrong. Remote monitoring helps organizations quickly identify and resolve issues, reduce downtime, and maintain optimal server performance without needing to be physically present at the server's location.

What are the key skills and qualifications needed to thrive in remote server monitoring, and why are they important?

To excel in Remote Server Monitoring, you need a solid understanding of server administration, networking fundamentals, and troubleshooting techniques, often supported by a degree in IT or related certifications like CompTIA Server+ or Microsoft Certified: Azure Administrator. Familiarity with monitoring tools such as Nagios, Zabbix, SolarWinds, and remote desktop management systems is essential. Strong attention to detail, effective communication, and problem-solving abilities help professionals quickly identify and resolve issues. These competencies ensure server uptime, data integrity, and smooth business operations in distributed environments.

What are some common challenges faced in a remote server monitoring role, and how can they be managed?

One of the main challenges in Remote Server Monitoring is quickly identifying and responding to server issues or outages, often outside of regular business hours. To manage this, professionals use advanced monitoring tools and automated alert systems to stay informed in real time. Collaboration with IT and infrastructure teams is essential to resolve incidents efficiently and to implement preventive measures. Additionally, maintaining thorough documentation and following established escalation procedures can help streamline response efforts and minimize downtime.

What is the difference between Remote Server Monitoring vs Network Administrator?

AspectRemote Server MonitoringNetwork Administrator
Primary RoleOversees server health, uptime, and performance remotelyManages entire network infrastructure, including servers, switches, and routers
CertificationsCompTIA Server+, Microsoft Certified: Azure Administrator, Cisco CCNACompTIA Network+, Cisco CCNA, Microsoft Certified Network Associate
Work EnvironmentRemote or on-site, focused on server systemsPrimarily on-site or hybrid, managing network hardware and configurations
Industry UsageData centers, hosting providers, IT supportCorporate IT departments, ISPs, large organizations

Remote Server Monitoring specialists focus on maintaining server performance remotely, while Network Administrators oversee entire network systems. Both roles require similar certifications and often work in overlapping environments, but their scope and responsibilities differ significantly.

What are popular job titles related to Remote Server Monitoring jobs in Tennessee?

For Remote Server Monitoring jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Server Monitoring jobs in Tennessee look for?

The top searched job categories for Remote Server Monitoring jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Server Monitoring jobs?

Cities in Tennessee with the most Remote Server Monitoring job openings:

Remote Server Monitoring jobs near you

National Help Desk Engineer

Sharp Electronics

Kingsport, TN • On-site, Remote

$60K - $70K/yr

Full-time

Posted 11 hours ago

Posted today

Job description

Overview

The National Helpdesk Engineer II is responsible for providing Tier 3 helpdesk end-user support, and Server and infrastructure support for small to enterprise-sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time and facilitate tactical report generation.

Responsibilities
  • Respond to calls, tickets, and emails that are escalated from the NHD Services team members to troubleshoot reported issues in a helpdesk environment
  • Analyze and respond to Server and infrastructure alerts
  • Onsite deployment of customer desktops, servers, and infrastructure equipment
  • Work on customer projects with teams of NHD Service team members and Project Engineers
  • Troubleshoot, monitor, and maintain client computers and desktop applications
  • Support current Windows Server operating systems
  • Support current Microsoft and other Server products
  • Escalate unresolved issues to the appropriate internal channel
  • Must be motivated and work well in a team environment
  • Excellent customer service skills
  • Excellent communication skills, including the ability to translate complex technical terms and concepts into layman's terms
  • Some weekend work may be required on occasion, must have the ability to occasionally work remotely updating servers
Position Qualifications
  • 7-9 years' experience in a technical support role
  • At least 7 years' experience in a remote technical support role
  • Current related Microsoft Azure Certification is highly preferred. Excellent communication skills required
  • Experience with current Windows Server operating systems required
  • Basic administration of Windows servers preferred
  • LAN/WAN and basic network troubleshooting and problem-solving preferred
  • Familiarity with email server and spam filtering technology preferred
  • Must have exceptional communication skills
  • Must be energetic, self-motivated, and work well in a team environment
  • Ability to work remotely as needed
About Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

Compensation for this Position

The compensation range for this role is $XX- $XX. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Employee Perks
  • Comprehensive, family-friendly healthcare plans (medical, dental, vision).
  • 401k retirement plan with a competitive match and plenty of financial support tools.
  • Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
  • Rewarding and holistic wellness program.
  • Training, professional development, and mentorship
  • Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
  • Dynamic culture eager to innovate, enhance diversity, and work smarter

The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Compensation Statement
$60,600—$70,000 USD
Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.