ZipRecruiter

Log In

2

Remote Security Operations Center Jobs in Wichita, KS

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Serve as a subject matter expert on client-specific operations. * Manage remote team members as ... Must be willing to submit up to a LEVEL II background and/or security investigation with a ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Serve as a subject matter expert on client-specific operations. * Manage remote team members as ... Minimum of 3-years of total call center experience or 1-year of call center management experience

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Serve as a subject matter expert on client-specific operations. * Manage remote team members as ... Must be willing to submit up to a LEVEL II background and/or security investigation with a ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

$15/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

SYS Integration

Contact Center Representative

Wichita, KS · Remote

$16 - $20.50/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency ... Past or present Department of Homeland Security clearance preferred. * Must be empathetic in your ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations ... Must be willing to submit up to a LEVEL II background and/or security investigation with a ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations ... Must be willing to submit up to a LEVEL II background and/or security investigation with a ...

next page

Showing results 1-20

All JobsSecurity Operations Center JobsRemote Security Operations Center JobsRemote Security Operations Center Jobs in Wichita, KS

Remote Security Operations Center information

See Wichita, KS salary details

$7

$17

$25

How much do remote security operations center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote security operations center in Wichita, KS is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Remote Security Operations Center vs Security Analyst?

AspectRemote Security Operations CenterSecurity Analyst
CertificationsCompTIA Security+, CISSP, CEHCompTIA Security+, GIAC, CISSP (preferred)
Work EnvironmentRemote or on-site security monitoring centersTypically office or remote, analyzing security data
Employer & IndustrySecurity service providers, large enterprisesIT departments, cybersecurity firms
Primary FocusMonitoring, incident response, threat detectionAnalyzing security threats, reporting, and recommendations

The Remote Security Operations Center (SOC) team focuses on continuous security monitoring, incident response, and threat detection within a centralized or remote environment. Security Analysts often perform similar tasks but typically work individually or within smaller teams analyzing security data, investigating incidents, and providing recommendations. While both roles require similar certifications and work in cybersecurity, SOC roles are more centered on operational monitoring, whereas Security Analysts focus on analysis and reporting.

What are the most commonly searched types of Security Operations Center jobs in Wichita, KS?

The most popular types of Security Operations Center jobs in Wichita, KS are:

What are popular job titles related to Remote Security Operations Center jobs in Wichita, KS?

For Remote Security Operations Center jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Remote Security Operations Center jobs in Wichita, KS look for?

The top searched job categories for Remote Security Operations Center jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Remote Security Operations Center jobs?

Cities near Wichita, KS with the most Remote Security Operations Center job openings:

Remote Security Operations Center jobs near you

Remote Call Center Representative

MCI Military Recruitment

Mcconnell Air Force Base, KS • Remote

$14/hr

Full-time

Re-posted 26 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  

We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling 

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers