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Remote Security Dispatcher Jobs in Alabama (NOW HIRING)

DSI Security Services

RVM Operations Manager

Dothan, AL · Remote

$65K - $75K/hr

Lead the Future of Remote Security Operations DSI Security Services is seeking an experienced and ... Experience overseeing alarm monitoring, video monitoring, dispatch operations, emergency ...

Summit 7 Systems

Service Desk Dispatcher

AL · On-site +1

$35K - $45K/yr

Shift 1: Huntsville, AL / Remote Shift 2: Huntsville, AL Shift 3: Huntsville, AL Salary*: $35,000 ... CompTIA Security+ Certification * ITIL v4 Work Conditions Work may be performed in an office ...

Motorola

$110K - $140K/yr

Strong general knowledge of IP networking architecture, protocols and security is highly desirable ... Computer Aided Dispatch, 911 Call Handling, Records Management Systems, Digital Evidence Management ...

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Remote Security Dispatcher information

What is a remote security dispatcher?

A Remote Security Dispatcher is a professional responsible for monitoring security systems, responding to alarms, and coordinating emergency responses from a remote location. They communicate with security guards, law enforcement, or emergency services to manage incidents such as break-ins, fires, or medical emergencies. Using advanced surveillance technology, they ensure the safety and security of people and property across multiple sites. Remote Security Dispatchers must remain alert, make quick decisions, and maintain detailed records of incidents. This role is crucial for organizations that require 24/7 security monitoring without on-site personnel.

What are the key skills and qualifications needed to thrive as a remote security dispatcher, and why are they important?

To thrive as a Remote Security Dispatcher, you need excellent situational awareness, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, surveillance software, and emergency communication protocols is crucial. Strong communication, multitasking, and stress management abilities help you remain effective under pressure. These skills ensure timely, accurate coordination of security responses and maintain safety in dynamic or critical situations.

What are some common challenges faced by remote security dispatchers, and how can they be managed effectively?

Remote security dispatchers often face challenges such as managing multiple incidents simultaneously, ensuring clear communication with field personnel, and navigating technical issues with dispatch software. To manage these effectively, strong organizational skills, familiarity with relevant technology platforms, and the ability to stay calm under pressure are essential. Many companies provide training and support resources, and dispatchers benefit from regular team check-ins to stay aligned and share best practices. Building rapport with security officers and maintaining open lines of communication also help streamline coordination and response times.

What is the difference between Remote Security Dispatcher vs Remote Security Operator?

AspectRemote Security DispatcherRemote Security Operator
CredentialsSecurity certifications, dispatching experienceSecurity certifications, monitoring experience
Work EnvironmentControl centers, remote dispatchingMonitoring stations, remote surveillance
Industry UsageSecurity firms, alarm companiesSecurity firms, alarm companies
Job FocusDispatching security personnel and emergency responseMonitoring security systems and alarms

Remote Security Dispatchers primarily coordinate security personnel and emergency responses, while Remote Security Operators focus on monitoring security systems and alarms. Both roles require security certifications and are used within security firms and alarm companies, but their core responsibilities differ in dispatching versus monitoring tasks.

What are the most commonly searched types of Security Dispatcher jobs in Alabama?

The most popular types of Security Dispatcher jobs in Alabama are:

What are popular job titles related to Remote Security Dispatcher jobs in Alabama?

For Remote Security Dispatcher jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Security Dispatcher jobs in Alabama look for?

The top searched job categories for Remote Security Dispatcher jobs in Alabama are:

What cities in Alabama are hiring for Remote Security Dispatcher jobs?

Cities in Alabama with the most Remote Security Dispatcher job openings:

Remote Security Dispatcher jobs near you
Infographic showing various Remote Security Dispatcher job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

RVM Operations Manager

DSI Security Services

Dothan, AL • Remote

$65K - $75K/hr

Full-time

Posted 15 days ago

DSI Security rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

101st of 117 rated security

Job description

RVM Operations Manager
Location: Dothan, AL
Pay Rate: $65,000 - $75,000
About DSI Security Services

Founded on the principle of DWYSYWD (Do What You Say You Will Do), DSI Security Services is one of the nation's leading providers of contract security services. We serve clients across multiple industries throughout the United States and are committed to delivering exceptional service through accountability, integrity, professionalism, and innovation.

Our mission is simple: provide outstanding security solutions while creating rewarding career opportunities for our employees.

Lead the Future of Remote Security Operations

DSI Security Services is seeking an experienced and results-driven Remote Monitoring Center Manager to lead the daily operations of our growing Remote Monitoring Center (RMC) in Dothan, Alabama.

This is an exciting opportunity for a leader who thrives in a fast-paced, technology-driven environment and enjoys developing teams, improving operational performance, and delivering exceptional customer service. The Remote Monitoring Center Manager will play a critical role in shaping the future of DSI's nationwide remote video monitoring and security technology services.

If you have experience leading a Security Operations Center (SOC), Network Operations Center (NOC), monitoring center, command center, dispatch operation, or similar 24/7 environment, we want to hear from you.

Key ResponsibilitiesLeadership amp; Team Development
  • Lead, coach, develop, and motivate Monitoring Center personnel.
  • Recruit, hire, onboard, and train team members.
  • Maintain staffing levels to support uninterrupted 24/7 operations.
  • Manage employee schedules, performance reviews, and development plans.
  • Establish and monitor team performance goals and key metrics.
  • Promote a culture of accountability, teamwork, and exceptional customer service.
Operations Management
  • Oversee all aspects of Remote Monitoring Center operations.
  • Ensure compliance with standard operating procedures and customer response protocols.
  • Monitor alarm response times, SLA performance, operator productivity, and customer satisfaction.
  • Review incidents and operational trends to identify opportunities for improvement.
  • Investigate service issues, procedural deviations, and customer concerns.
  • Support onboarding and implementation of new customers and monitored locations.
Technology amp; Innovation
  • Oversee and optimize monitoring technologies including video surveillance platforms, alarm monitoring systems, AI-driven analytics, and communications tools.
  • Partner with Technical Services to troubleshoot and resolve operational issues.
  • Support implementation and testing of new technologies and service offerings.
  • Ensure operational readiness of monitoring workstations, displays, and communication systems.
  • Promote cybersecurity best practices and operational security standards.
Customer amp; Business Support
  • Serve as an escalation point for customer concerns and critical incidents.
  • Participate in customer reviews and performance discussions.
  • Collaborate with Sales, Customer Success, Technical Services, and Executive Leadership to support business growth.
  • Assist with service expansions, renewals, and operational planning.
Quality, Compliance amp; Business Continuity
  • Lead quality assurance programs and operational audits.
  • Support business continuity and disaster recovery planning.
  • Identify operational risks and implement corrective actions.
  • Maintain required operational documentation, certifications, and compliance records.
  • Coordinate disaster recovery exercises and system testing.
QualificationsRequired Experience
  • Minimum of five (5) years of leadership experience in a 24/7 operational environment.
  • Minimum of three (3) years managing personnel in a monitoring center, Security Operations Center (SOC), Network Operations Center (NOC), command center, dispatch center, or similar environment.
  • Experience overseeing alarm monitoring, video monitoring, dispatch operations, emergency communications, or critical incident response.
Preferred Qualifications
  • Bachelor's degree in Business Management, Security Management, Criminal Justice, Information Technology, Computer Science, or a related field.
  • Experience with the Immix monitoring automation platform.
  • Knowledge of video surveillance systems, access control systems, and alarm monitoring technologies.
  • Understanding of IP networking, cloud technologies, VPNs, and cybersecurity fundamentals.
Work Environment

This position is based in our Dothan, Alabama National Security Operations Center.

While standard business hours are Monday through Friday, this leadership role supports a 24/7 operation and requires flexibility for occasional after-hours escalations, staffing needs, major incidents, and business continuity events.

Occasional travel may be required for customer meetings, training, audits, or company events.

#CORP25
Why Join DSI?

At DSI, our people are our greatest asset. We invest in our employees through training, career development, and opportunities for advancement.

Apply today and become part of a company built on integrity, accountability, and results.


DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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