Remote About the Role LayerCake is seeking a Dedicated Support Analyst I to provide day-to-day ... Familiarity with compliance frameworks such as CJIS Security Awareness and CMMC. * Willingness to ...
Remote About the Role LayerCake is seeking a Dedicated Support Analyst I to provide day-to-day ... Familiarity with compliance frameworks such as CJIS Security Awareness and CMMC. * Willingness to ...
Location This is a remote role based in the USA. About The Job You're Considering The Analyst, Information Security Cryptography will play a key role in safeguarding the organizations systems ...
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Run end-to-end RFI/RFP/RFQ cycles (requirements, scoring, supplier Q&A, demos, commercial analysis ... security exhibits, and renewals). * Contracting & Risk: Partner with Legal/InfoSec/Privacy to ...
Quick apply
Run end-to-end RFI/RFP/RFQ cycles (requirements, scoring, supplier Q&A, demos, commercial analysis ... security exhibits, and renewals). * Contracting & Risk: Partner with Legal/InfoSec/Privacy to ...
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... interoperability, security, and effective data lifecycle, retention, and recovery practices ... Guide investments in analytics talent, platforms, and technologies, and oversee vendor and system ...
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Spring 2027 Intern - Sales Analyst
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Remote Security Analyst information
See Warren, MI salary details
$37.1K - $45.8K
1% of jobs
$45.8K - $54.4K
3% of jobs
$54.4K - $63.1K
4% of jobs
$63.1K - $71.8K
5% of jobs
$71.8K - $80.4K
6% of jobs
$87.3K is the 25th percentile. Wages below this are outliers.
$80.4K - $89.1K
6% of jobs
$89.1K - $97.8K
5% of jobs
The median wage is $102.8K / yr.
$97.8K - $106.4K
32% of jobs
$106.4K - $115.1K
3% of jobs
$117.5K is the 75th percentile. Wages above this are outliers.
$115.1K - $123.8K
32% of jobs
$123.8K - $132.4K
2% of jobs
$37.1K
$100.8K
$132.4K
How much do remote security analyst jobs pay per year?
What is a remote security analyst?
A Remote Security Analyst is responsible for monitoring, analyzing, and responding to cybersecurity threats while working off-site. They assess network vulnerabilities, investigate security incidents, and implement measures to protect digital assets. Using tools like firewalls, intrusion detection systems, and security monitoring platforms, they help prevent data breaches and cyberattacks. This role often involves collaborating with IT teams to enhance an organization's overall security posture. Remote Security Analysts must stay updated on evolving threats and compliance requirements.
What skills and qualifications are needed to be a remote security analyst?
To excel as a Remote Security Analyst, you need expertise in cybersecurity concepts, threat analysis, incident response, and a background in computer science or information security. Familiarity with security information and event management (SIEM) tools, network monitoring systems, and certifications like CISSP, CEH, or CompTIA Security+ is highly valued. Strong analytical thinking, attention to detail, and effective communication skills are essential to collaborate and convey risks in a virtual team setting. These skills help ensure proactive identification and mitigation of security threats in diverse and remote digital environments.
What challenges do remote security analysts face and how can they be addressed?
Remote security analysts often encounter challenges staying connected with on-site IT teams and receiving timely information about emerging threats or incidents. Effective use of collaboration platforms, maintaining clear communication channels, and regularly participating in virtual team meetings can help bridge these gaps. Additionally, managing sensitive data securely from a remote location requires a strong adherence to company protocols and best practices. Building robust routines for monitoring, documentation, and performance reporting can help maintain the security posture and foster trust within distributed teams.
Can a remote security analyst work from home?
What are the most commonly searched types of Security Analyst jobs in Warren, MI?
The most popular types of Security Analyst jobs in Warren, MI are:
What are popular job titles related to Remote Security Analyst jobs in Warren, MI?
For Remote Security Analyst jobs in Warren, MI, the most frequently searched job titles are:
What job categories do people searching Remote Security Analyst jobs in Warren, MI look for?
The top searched job categories for Remote Security Analyst jobs in Warren, MI are:
What cities near Warren, MI are hiring for Remote Security Analyst jobs?
Cities near Warren, MI with the most Remote Security Analyst job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 26 days ago
Job description
Description
Dedicated Support Analyst I
Company: LayerCake
Location: Remote
About the Role
LayerCake is seeking a Dedicated Support Analyst I to provide day-to-day technical support as part of a dedicated client engagement. In this role, you will serve as an embedded resource, supporting a specific client or client group and acting as a direct representative of LayerCake within their environment.
This position requires strong relationship awareness, reliability, and the ability to resolve routine technical issues while building trust with end users and stakeholders.
Key Responsibilities
Ticket Resolution & Service Delivery
- Resolve assigned service tickets using established runbooks, knowledge base articles, and client-specific documentation.
- Handle common Level 1 issues, including password resets, account management, workstation troubleshooting, printer support, and standard application support.
- Escalate issues beyond current capability with clear documentation and context.
- Build rapport with client end users and IT stakeholders.
- Provide clear, proactive updates throughout the ticket lifecycle.
- Maintain a professional, responsive, and reliable presence.
- Maintain accurate time entries for all tickets.
- Follow ticket handling standards and client-specific procedures.
- Adhere to assigned schedules and ensure availability during coverage windows.
- Participate in on-call rotation as scheduled.
- Uphold LayerCake's core values in all interactions with clients and internal teams.
Expectations & Performance Metrics
- Utilization = 85%
- CSAT = 95% positive
- Response SLA = 98%
- Resolution Plan SLA = 95%
- First Time Resolution: Improving trend
- Ticket Reopen Rate = 8%
- Scheduled Ticket On-Time Performance = 98%
- Time Entry Accuracy = 95%
Work Environment & Availability
- Work environment is dedicated onsite at the client's office.
- Must maintain a professional workspace with reliable high-speed internet.
- Shifts are assigned based on regional coverage needs and may include staggered hours.
- Must remain logged in and actively working tickets during assigned shifts.
- Participation in on-call rotation is required.
- Travel is not a primary function of this role.
Qualifications
Required
- 0-1 years of experience in IT support, help desk, or technical customer service.
- Basic understanding of Windows and macOS operating systems, cloud productivity platforms, and business applications.
- Strong written and verbal communication skills.
- Professional demeanor in client interactions.
- Willingness to learn and adapt to client-specific environments.
- CompTIA A+ or equivalent certification.
- Experience with ticketing or PSA platforms.
- Familiarity with RMM tools and remote support utilities.
- Experience in an MSP or managed services environment.
- Prior experience in a client-embedded or onsite support role.
Compliance & Certifications
- Familiarity with compliance frameworks such as CJIS Security Awareness and CMMC.
- Willingness to obtain and maintain required certifications based on client needs.
Physical Requirements
- Ability to handle equipment and use hands for technical tasks.
- Ability to talk, hear, read, write, and interpret documents.
- Ability to occasionally lift up to 25 pounds (with or without reasonable accommodation).
Why Join LayerCake?
LayerCake, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes. We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together.
Benefits:
- 9 paid holidays; 6 mandated holidays, 3 floating holidays
- 401K Retirement with matching contributions
- Excellent medical, vision, and dental insurance
- Life insurance and disability insurance
- Unlimited weeks PTO
- Eligible for PTO, 401k, benefits, you are a full-time employee
Top Reasons our Employees Love Being Part of the Blue Alliance Family:
- Entrepreneurial Culture
- Fast-paced Flow, with a Variety of Projects
- Collaborative Work Environment
- Training & Certifications
- Career Growth Opportunities
Ready for the next step?
The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.
Please be advised we, LayerCake, participate in E-Verify.