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Remote Security Analyst Jobs in Wyoming (NOW HIRING)

... security of your current position. Pay off your house early, take the vacations your family ... remote team, where collaboration is the heartbeat of success. Perks Include: • Work virtually ...

... security of your current position. Pay off your house early, take the vacations your family ... remote team, where collaboration is the heartbeat of success. Perks Include: • Work virtually ...

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Remote Security Analyst information

See Wyoming salary details

$38K

$103.2K

$135.5K

How much do remote security analyst jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote security analyst in Wyoming is $103,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $125,000.00 per year, depending on experience, location, and employer.

Can a remote security analyst work from home?

Yes, many remote security analysts work from home, as the role primarily involves monitoring networks, analyzing security threats, and using cybersecurity tools that can be accessed remotely. A stable internet connection, relevant certifications, and familiarity with remote collaboration tools are typically required for effective remote work in this position.

What skills and qualifications are needed to be a remote security analyst?

To excel as a Remote Security Analyst, you need expertise in cybersecurity concepts, threat analysis, incident response, and a background in computer science or information security. Familiarity with security information and event management (SIEM) tools, network monitoring systems, and certifications like CISSP, CEH, or CompTIA Security+ is highly valued. Strong analytical thinking, attention to detail, and effective communication skills are essential to collaborate and convey risks in a virtual team setting. These skills help ensure proactive identification and mitigation of security threats in diverse and remote digital environments.

What challenges do remote security analysts face and how can they be addressed?

Remote security analysts often encounter challenges staying connected with on-site IT teams and receiving timely information about emerging threats or incidents. Effective use of collaboration platforms, maintaining clear communication channels, and regularly participating in virtual team meetings can help bridge these gaps. Additionally, managing sensitive data securely from a remote location requires a strong adherence to company protocols and best practices. Building robust routines for monitoring, documentation, and performance reporting can help maintain the security posture and foster trust within distributed teams.

What is a remote security analyst?

A Remote Security Analyst is responsible for monitoring, analyzing, and responding to cybersecurity threats while working off-site. They assess network vulnerabilities, investigate security incidents, and implement measures to protect digital assets. Using tools like firewalls, intrusion detection systems, and security monitoring platforms, they help prevent data breaches and cyberattacks. This role often involves collaborating with IT teams to enhance an organization's overall security posture. Remote Security Analysts must stay updated on evolving threats and compliance requirements.

What are popular job titles related to Remote Security Analyst jobs in Wyoming? For Remote Security Analyst jobs in Wyoming, the most frequently searched job titles are:
What job categories do people searching Remote Security Analyst jobs in Wyoming look for? The top searched job categories for Remote Security Analyst jobs in Wyoming are:
What cities in Wyoming are hiring for Remote Security Analyst jobs? Cities in Wyoming with the most Remote Security Analyst job openings:
Infographic showing various Remote Security Analyst job openings in Wyoming as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $103,172 per year, or $49.6 per hour.

Computer Technology Support Analyst 2026-01854

State of Wyoming

Cheyenne, WY • On-site, Remote

$35.12 - $39.02/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


State Of Wyoming rating

7.5

Company rating: 7.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

31st of 50 rated states


Job description

Salary: $35.12 - $39.02 Hourly
Location : Cheyenne, WY
Job Type: Permanent Full-time
Remote Employment: Flexible/Hybrid
Job Number: 2026-01854
Department: Wyoming Department of Enterprise Technology Services
Division: Enterprise Technology Services
Opening Date: 08/04/2026
Closing Date: Continuous
FLSA: Non-Exempt
Job Classification: CTSU09
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Computer Technology Support Analyst serves as a senior technical resource, providing advanced Tier Il technical support to ensure customer satisfaction and timeliness to customers located in their assigned agency. The position serves as a Subject Matter Expert (SME) to provide technical expertise in troubleshooting information systems, determining the best course of action, and identifying the resources required to restore optimal performance.
This role supports the stability, security, and availability of state technology services by diagnosing and resolving advanced and complex technical issues and by managing incidents and service requests through established IT Service Management (ITSM) processes, leveraging increased technical proficiency, judgment, and problem-solving skills. As an SME, this role assists junior technicians in hardware deployments and replacements in accordance with established procedures.
This position works collaboratively with technical teams, escalates issues appropriately, and ensures accurate documentation and customer communication in accordance with state standards and policies. This position works with other senior technicians on complex problems and completes projects both internally and for State agencies.
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
  • Comprehensive health, dental, and vision insurance
  • Paid vacation, sick leave, FMLA, and holidays
  • Retirement - Pension and 457B plans that help you build a secure future
  • Flexible schedules and work-life balance options
  • Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information, or you can watch this short video to learn about our benefit package!
Want to see the full value of your compensation beyond salary?
Explore our Total Compensation Calculator:https://compensationcalculator.wyo.gov
Human Resource Contact: Jennifer Erickson / 307-275-5114 / Jennifer.Erickson1@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
  • Provides senior-level Tier II technical support for customers experiencing complex issues within the end-user computing environments by independently diagnosing, analyzing, and resolving complicated hardware, software, and peripheral issues. Serves as a SME for troubleshooting agency-specific software. Applies advanced troubleshooting techniques, identifies recurring patterns and root causes, and determines appropriate resolution strategies. Escalates issues requiring specialized engineering or elevated access to Tier III support with comprehensive analysis, documentation, and recommended next steps.
  • Delivers comprehensive service delivery across the agency, including installation, configuration, maintenance, upgrades, and troubleshooting of State-issued workstations, laptops, mobile devices, printers, public resource machines, conference center audio-visual devices, and peripherals. Works with agencies to address issues with both agency-specific and Enterprise software, and demonstrates a thorough understanding of agency operations. As an Agency SME, provides customers with avenues of support for agency-specific software when internal ETS resources are unavailable, such as working with vendors, contractors, manufacturers, and other third parties to resolve complex issues with non-enterprise applications. Coordinates onsite support activities, adapts service delivery to agency operational needs, and offers guidance and solutions to resolve technological issues that meet or exceed customer expectations.
  • Conducts testing and diagnostic assessments on diverse hardware equipment and resolves advanced hardware, software, and performance issues by breaking down complex symptoms, analyzing interdependencies between devices, operating systems, and applications, and identifying underlying technical causes. Implements corrective actions, coordinates escalation as appropriate, and documents findings and outcomes. Utilizes SME knowledge to identify when agency-specific environmental factors contribute to hardware or software conflicts. Works with hardware manufacturers, vendors, and other third parties for additional troubleshooting when necessary. Conducts proof-of-concept or proof-of-value evaluations on emerging and innovative technologies. Gathers data, collaborates, and provides SME level input when evaluating, testing, and implementing newly acquired equipment or software. Takes recommendations and feedback to management and/or customers based on the results of such evaluations.
  • Executes specialized projects like State agency migrations, agency relocations, and hardware and software upgrades. Anticipates and adapts to advanced responsibilities aligned with advanced positions. Instructs, guides, and trains junior technicians on ITSM and end-point management software, diagnostic tools, logs, root-cause analysis, and optimized problem-solving. Fosters a growth mentality and encourages junior technicians to take on more challenging and complex issues.
  • Leads and executes endpoint imaging, configuration, deployment, and replacement activities using approved standard images, security baselines, and endpoint platforms. Ensures devices are properly enrolled, configured, patched, secured, and validated prior to deployment. Oversees complex device replacements and refresh efforts to minimize downtime and ensure compliance with enterprise endpoint management standards. Follows IT Asset Management best practices when imaging, scheduling, deploying, and disposing of equipment.
  • Ensures timely resolution of customer issues and delivery of services via the ticketing system. Adheres to ITSM best practices when managing incidents and service requests. Investigates and diagnoses complex technical issues escalated from Tier I support, leveraging advanced troubleshooting techniques and skills by leveraging advanced SME knowledge of the agency's technical landscape. Logs all interactions and resolutions accurately within the ticketing system and escalates to the next tier when necessary. Regularly communicates with customers about their issues, provides updates at regular intervals on the ticket's progress, and verifies that the issue is resolved before closing the ticket. Advises junior technicians on best practices in ticket management, including next steps in troubleshooting issues, appropriate ticket assignments, ticket escalation, and proper customer follow-up.
  • Serves as a senior technical contributor on projects and complex operational initiatives, including device refresh programs, service delivery improvements, infrastructure upgrades, and cross-team problem resolution. Shares expertise, provides technical guidance to less-experienced staff, helps coordinate work efforts, and ensures assigned deliverables are completed on schedule and aligned with project objectives. Mentors and provides guidance to junior technicians when collaborating on complex issues. Develops peer relationships with agency personnel and subject matter experts.
  • Collaborates closely with customers, peers, management, and other stakeholders to address complex issues and deliver solutions that meet customer needs. Communicates and shares information regularly in line with work needs, individual requirements, management directives, and other specific situations. Actively listens, asks clarifying questions, and summarizes input to verify understanding and employs appropriate questions and input to enhance engagement, communication, and support from the team while acting as a role model for fostering a positive and dynamic workplace.
  • Seeks and considers ideas from those reluctant to express their points of view, anticipates and recognizes unspoken concerns, and builds rapport with customers and team members through listening and discussion while encouraging, empowering, and motivating others. Demonstrates consideration of others and is willing to be flexible in others' contributions to the team.
  • Demonstrates leadership, accountability, and professionalism by supporting the mission, values, and goals of the organization. Handles confidential and sensitive information appropriately and fosters a positive, collaborative work environment. Contributes collaboratively to the development and enforcement of policies for logging, reporting, and proactively monitoring PC performance. Leverages advanced SME technical skills in compiling information and experience to create new knowledge base articles and standard operating procedures in precise detail, including but not limited to hardware failure, repair, installation, configuration, and removal, ensuring a comprehensive and accurate documentation process.
  • Anticipates potential service or technology issues, adjusts priorities as conditions change, and promotes continuous improvement. Maintains existing documentation to keep up with current technologies and solutions. Asks appropriate questions to gather information effectively and contribute to the overall communication and support. Assists junior technicians in collecting information, drafting documentation, and communicating process changes. Shares information with team members and customers in predefined common locations.
  • Proactively cultivates and invests in personal and professional growth through continuous training and development initiatives, particularly in the realm of technology hardware and software. Embraces a forward-thinking approach to stay abreast of industry advancements, ensuring a comprehensive understanding of emerging technologies. Demonstrates a commitment to enhancing skills and knowledge. Collaborates closely with team leaders and peers to disseminate acquired knowledge and participates in cross-training sessions to develop collective expertise. Actively contributes to the sharing of pertinent information derived from skill set advancements.
  • Perform responsibilities and tasks that go beyond the primary job functions, requiring individuals to manage diverse assignments aimed at enhancing the overall success of the team and organization. This necessitates demonstrating flexibility and commitment to achieving shared goals, and performing these additional duties and tasks with a high level of professionalism, even when working outside their typical assignments, to ensure success.

Qualifications
PREFERENCES:
Preference may be given to those with experience in troubleshooting and supporting PC images, applications, networking, hardware, and peripherals in the last 6 years.
Preference may be given to those with experience in IT Asset Management, deployment and lifecycle within the past 6 years.
Preference may be given to those with certifications in HP Maintainer, Dell Laptop, and Desktop support, PC Imaging, Provisioning, or any other local PC or Microsoft Product support.
Preference may be given to those with Print Server & Print Management experience within the last 6 years
Preference may be given to those with experience in providing excellent IT customer service, task and time management, leading team projects, and knowledge or experience in ITIL within the past 6 years.
KNOWLEDGE:
  • Thorough knowledge and understanding of desktop operating systems
  • Work within multiple groups of ETS to assist in statewide troubleshooting
  • Knowledge of Active Directory, with emphasis on security and distribution groups, group policy, permissions, file security, and scripts.
  • Knowledge of IP, Active Directory, and network protocols.
  • Knowledge of tools, standards, methods, best practices, and industry trends in the area of enterprise-wide workstation imaging and deployment.
  • Ability to understand and follow applicable policies and regulations, demonstrate strong written and verbal communication skills, and stay current on current and emerging technologies.
  • Knowledge of using computer technologies and best practices to enhance departmental efficiencies to better reach agency business goals.
  • Resolve tier 2 tickets or forward them to higher level support when unable to resolve the issue.
  • Provide superior customer service
  • Work independently
  • Troubleshoot users' problems over the phone and remotely resolve I.T. related issues.
  • Responsible for repairing problems with all computers and/or coordinating repair of computer equipment with the appropriate vendor.
  • Perform updates and maintenance on software.
  • Assist users with basic application support.
  • Ability to identify and research technical issues beyond their skill set, and apply them successfully to resolve any user issues
  • Install upgrades, including configuration, installation, and transfer of software.
  • Provide training to end users on computer policies and guidance on enterprise applications.
  • Submit and follow up on service calls with vendors and/or agency staff.
  • Ability to identify tech at risk and notify senior techs.
  • Ability to teardown and rebuild physical computer equipment including but not limited to motherboards, fans, and hard drives power supplies.
  • Ability to teardown and rebuild all ETS support printers.
  • Ability to verify proper cabling and functionality.
  • Ability to troubleshoot all ETS supported devices, onsite working directly with users at their location to resolve all issues.
  • Ability to image and deploy all ETS supported devices.

MINIMUM QUALIFICATIONS:
Education:
Bachelor's Degree

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About State of Wyoming

Sourced by ZipRecruiter

State of Wyoming is not a company, but the government administration of the U.S. state named Wyoming, with headquarters in the capital city, Cheyenne. Its website, wyo.gov, serves as the official online portal for the state government, providing a diverse range of services focused on improving the lives of its residents. The government's mission encompasses various sectors including education, healthcare, transport, justice, and financial services.

Industry

Public administration

Company size

5,001 - 10,000 Employees

Headquarters location

Cheyenne, WY, US

Year founded

1890

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