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Remote Sap Help Desk Support Jobs in Scranton, PA

Nexera

Entry Level Remote Insurance Sales

Scranton, PA · Remote

$1.5K - $3.2K/wk

You'll help families find the right financial protection for their needs -- by phone and Zoom, from ... What we provide * Full licensing support -- we walk you through getting your Life and Health ...

Nexera

Entry Level Remote Sales Role

Scranton, PA · Remote

$1.5K - $5.3K/wk

In this role, you will help families find the right financial protection coverage for their needs ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

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Remote Sap Help Desk Support information

See Scranton, PA salary details

$14

$21

$32

How much do remote sap help desk support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote sap help desk support in Scranton, PA is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?

AspectRemote Sap Help Desk SupportRemote SAP Basis Administrator
CertificationsITIL, SAP Help Desk certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, support tickets, troubleshooting end-usersSystem administration, database management, SAP system configuration
Employer & Industry UsageIT support companies, corporate IT departmentsLarge enterprises, SAP consulting firms
Search & Comparison IntentYesLess common

Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.

What are the most commonly searched types of Sap Help Desk Support jobs in Scranton, PA?

The most popular types of Sap Help Desk Support jobs in Scranton, PA are:

What are popular job titles related to Remote Sap Help Desk Support jobs in Scranton, PA?

For Remote Sap Help Desk Support jobs in Scranton, PA, the most frequently searched job titles are:

What job categories do people searching Remote Sap Help Desk Support jobs in Scranton, PA look for?

The top searched job categories for Remote Sap Help Desk Support jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Remote Sap Help Desk Support jobs?

Cities near Scranton, PA with the most Remote Sap Help Desk Support job openings:

Remote Sap Help Desk Support jobs near you
Infographic showing various Remote Sap Help Desk Support job openings in Scranton, PA as of June 2026, with employment types broken down into 69% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $44,197 per year, or $21.2 per hour.

Remote Support Representative

Wilkes Barre, PA • Remote

Viajemos Solas pero en Grupo
11 - 50 employees
Learn more about Viajemos Solas pero en Grupoexternal

$16.25 - $20.75/hr

Part-time

Re-posted 25 days ago

Job description

We are seeking a professional and customer-focused Remote Support Representative to assist customers with reservations, scheduling, service coordination, and ongoing support. This role involves helping customers navigate available options, coordinating arrangements, maintaining accurate records, and ensuring a positive customer experience from initial inquiry through completion of services.

The ideal candidate is organized, detail-oriented, and enjoys helping customers while managing multiple tasks in a fast-paced remote environment.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Assist customers with reservations, scheduling, and service-related requests
  • Research available options based on customer preferences and needs
  • Coordinate accommodations, transportation, activities, and related arrangements
  • Manage confirmations, updates, and schedule changes
  • Review reservation details and customer information for accuracy
  • Maintain organized customer records and documentation
  • Communicate important updates and information to customers
  • Work with suppliers and service providers to coordinate customer arrangements
  • Assist with modifications, cancellations, and special requests
  • Resolve customer concerns professionally and efficiently
  • Follow up with customers to ensure a smooth and positive experience
  • Maintain high standards of customer service and professionalism

Qualifications

  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Exceptional attention to detail and organizational abilities
  • Ability to multitask and manage priorities effectively
  • Strong problem-solving and critical-thinking skills
  • Comfortable using email, online platforms, and web-based applications
  • Ability to work in a team-oriented environment
  • Previous experience in customer service, hospitality, scheduling, reservations, administrative support, or related fields preferred
  • High school diploma or equivalent preferred

Benefits

  • Remote work environment
  • Comprehensive onboarding and training program
  • Ongoing professional development opportunities
  • Access to company-supported tools and resources
  • Collaborative team environment
  • Employee recognition programs
  • Continuing education and training opportunities
  • Access to industry-specific educational resources
  • Support from experienced team members
  • Opportunities to expand customer service, communication, and coordination skills

Preferred Skills

  • Customer service experience
  • Scheduling and coordination experience
  • Strong communication and follow-up skills
  • Ability to manage multiple customer requests simultaneously
  • Experience working with online systems and digital communication tools
  • Strong attention to detail and accuracy

Apply