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Remote Sap Help Desk Support Jobs in Kennesaw, GA

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

Help Desk Analyst 2 Atlanta, GA/REMOTE 1 year Contract Description : The Department of Human ... This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support ...

In-Telecom

Voice L2 Technician

Kennesaw, GA · On-site +1

$55K - $65K/yr

Description We are seeking an IT Support Technician for a role that provides help desk remote support. This position will service IP Office and ITC Cloud phone systems providing tier 1-2 help desk ...

CEDENT

SAP Analyst :: Remote

Alpharetta, GA · Remote

Remote ? Must have: * Intermediate ERP experience with SAP Intermediate Microsoft Excel and Google ... Provide support of business continuity and HyperCare post ERP conversion to SAP/S4/Hana and ...

Tekwissen

GA DHS - SQL Business Analyst

Atlanta, GA · On-site +1

Remote * The Business Analyst will work within the Office of Information Technology and will be ... Help Desk support as needed to support production applications Qualifications * Bachelor's Degree ...

New

Sidram Technologies

SAP WM/MM Consultant

Atlanta, GA · Remote

$64.50 - $88/hr

SAP WM/MM Consultant(Remote) Location: Remote + ET/CT/MST/PST (Role is remote, but ET is typical ... Extend support during the integration test cycles and prepare test scripts. Be actively involved in ...

MHP USA

SAP PPDS Senior Consultant (Remote - USA)

Atlanta, GA · On-site +1

$60.50 - $82.75/hr

... ongoing support for supply chain processes, applications, and technologies. Our professionals ... desk and working on a computer. * Must be able to effectively work and complete tasks in an open ...

Easy Recruiter

Front Desk Receptionist (Remote)

Roswell, GA · Remote

$14 - $18/hr

... support the practices operations. The FOS is an important team member in achieving patient ... In return for your contributions, we'll help you make the most of all life's moments on and off the ...

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How much do remote sap help desk support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote sap help desk support in Kennesaw, GA is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.21 per hour, depending on experience, location, and employer.

What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?

AspectRemote Sap Help Desk SupportRemote SAP Basis Administrator
CertificationsITIL, SAP Help Desk certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, support tickets, troubleshooting end-usersSystem administration, database management, SAP system configuration
Employer & Industry UsageIT support companies, corporate IT departmentsLarge enterprises, SAP consulting firms
Search & Comparison IntentYesLess common

Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.

What are the most commonly searched types of Sap Help Desk Support jobs in Kennesaw, GA? The most popular types of Sap Help Desk Support jobs in Kennesaw, GA are:
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Remote Sap Help Desk Support jobs near you

Help Desk Analyst 2 - Atlanta, GA

STI

Atlanta, GA • On-site, Remote

$19.75 - $27/hr

Full-time

Posted 9 days ago

Job description

Help Desk Analyst 2
Atlanta, GA/REMOTE
1 year Contract
Description:
The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in Atlanta, Georgia.
The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS.
*This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position.
*State of Georgia resident applicants only.
Position Responsibilities:
• Receive and track onboard and offboard requests; check the requests for completeness and accuracy
• Submit requests for new accounts using ServiceNow ticketing system.
• Submit request for setup and delivery of equipment and wireless devices.
• Coordinate with application teams for additional application access requests
• Track progress of requests to completion and escalate to vendors and management as needed.
• Review accounts for accuracy of provision or deprovision based on requests
• Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN
• Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested
• Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards
• Communicate status of processed onboard or offboard requests to hiring managers
• Resolve requests within SLA while providing the highest level of customer service
• Display a consistent understanding of compliance to assist in high priority escalations and requests
Qualifications & Skills Required:
• Associate degree in a related field OR minimum 2+ years of help desk support
• One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)
• Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines
• Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting
• Detail oriented with the ability to work independently
• Excellent oral, written, and interpersonal communication
• Experience in performing well under pressure
• Capable of working competently with personnel at multiple levels of the organization
• Experience with ServiceNow or Okta is a plus
• Must have work authorization that allows candidate to work in the United States

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