Client Care Analyst (Remote)
Orem, UT · On-site +1
The Client Care Analyst is a frontline support engineer and provides technical assistance to our ... software such as Salesforce * Self-motivated and autonomous. Takes ownership of their work.
Client Care Analyst (Remote)
Orem, UT · On-site +1
The Client Care Analyst is a frontline support engineer and provides technical assistance to our ... software such as Salesforce * Self-motivated and autonomous. Takes ownership of their work.
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
Spring 2027 Intern - Sales Program Management
Orem, UT · On-site +1
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Sales Program Management
Orem, UT · On-site +1
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Commercial Strategy
Ogden, UT · On-site +1
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Commercial Strategy
Ogden, UT · On-site +1
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Sales Program Management
Salt Lake City, UT · On-site +1
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Sales Program Management
Salt Lake City, UT · On-site +1
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
Spring 2027 Intern - Commercial Strategy
Logan, UT · On-site +1
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Commercial Strategy
Logan, UT · On-site +1
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Commercial Strategy
West Jordan, UT · On-site +1
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Commercial Strategy
West Jordan, UT · On-site +1
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Commercial Strategy
Orem, UT · On-site +1
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Commercial Strategy
Orem, UT · On-site +1
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
Spring 2027 Intern - Sales Program Management
Ogden, UT · On-site +1
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Sales Program Management
Ogden, UT · On-site +1
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
Enterprise Account Executive, DSO
American Fork, UT · On-site +1
This position is Remote within the United States with up to 35% travel as needed What you will do ... Partner closely with Marketing, Customer Success, Sales Engineering, Implementation, and Product ...
Enterprise Account Executive, DSO
American Fork, UT · On-site +1
This position is Remote within the United States with up to 35% travel as needed What you will do ... Partner closely with Marketing, Customer Success, Sales Engineering, Implementation, and Product ...
Spring 2027 Intern - Sales Program Management
West Jordan, UT · On-site +1
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Sales Program Management
West Jordan, UT · On-site +1
$21/hr
Execute Salesforce.com testing & coordinate with stakeholders * Create and maintain documentation ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
... Engineers, Services Specialists, CSMs, and Renewal Consultants, ensuring the customer is at the ... Maintain rigorous CRM hygiene in Salesforce, providing accurate pipeline visibility, activity ...
... Engineers, Services Specialists, CSMs, and Renewal Consultants, ensuring the customer is at the ... Maintain rigorous CRM hygiene in Salesforce, providing accurate pipeline visibility, activity ...
Spring 2027 Intern - Commercial Strategy
Salt Lake City, UT · On-site +1
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Commercial Strategy
Salt Lake City, UT · On-site +1
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
$22/hr
Manage team information within Salesforce, creating reports as necessary What You'll Need Minimum ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
New
Remote Salesforce Cpq Developer information
What is a remote Salesforce CPQ developer?
A Remote Salesforce CPQ Developer is a technology professional who specializes in configuring, customizing, and maintaining Salesforce's Configure, Price, Quote (CPQ) software, while working from a remote location. Their main responsibilities include developing CPQ solutions to help sales teams generate accurate quotes, automate pricing, and streamline the sales process. They work closely with business stakeholders to gather requirements, create technical designs, and implement customizations using Apex, Visualforce, and Salesforce administration tools. Their remote role allows them to collaborate with global teams and deliver solutions without being onsite.
What are the key skills and qualifications needed to thrive as a remote Salesforce CPQ developer?
To thrive as a Remote Salesforce CPQ Developer, you need strong programming skills in Apex, Lightning Components, and a deep understanding of Salesforce CPQ, typically supported by Salesforce certifications like Certified CPQ Specialist or Platform Developer. Familiarity with Salesforce CRM, CPQ configuration tools, and integration technologies such as REST/SOAP APIs is essential. Excellent problem-solving, independent time management, and clear communication skills are crucial for remote collaboration with stakeholders. These abilities are important to ensure efficient, accurate CPQ solutions that align with business needs while supporting seamless remote teamwork.
What are the typical collaboration methods for remote Salesforce CPQ developers working with cross-functional teams?
Remote Salesforce CPQ Developers frequently collaborate with sales, IT, and business analysts through virtual meetings, project management tools, and real-time document sharing platforms. Clear communication is essential, as developers often need to gather requirements, explain technical solutions, and coordinate deployments remotely. Agile methodologies are commonly used, meaning you’ll participate in regular stand-ups, sprint planning, and code reviews, ensuring alignment with team goals and project timelines. Building strong working relationships and proactively addressing challenges are key to success in a remote environment.
What is the difference between Remote Salesforce Cpq Developer vs Remote Salesforce Consultant?
| Aspect | Remote Salesforce Cpq Developer | Remote Salesforce Consultant |
|---|---|---|
| Primary Role | Develops and customizes Salesforce CPQ solutions | Advises clients on Salesforce implementation and best practices |
| Required Skills | Salesforce CPQ, Apex, Visualforce, Lightning | Salesforce CRM, business analysis, stakeholder communication |
| Work Environment | Technical development teams, project-based | Client-facing, strategic planning |
| Certifications | Salesforce CPQ Specialist, Salesforce Developer |
While both roles involve Salesforce expertise, the Remote Salesforce Cpq Developer focuses on technical customization and development within Salesforce CPQ, whereas the Remote Salesforce Consultant provides strategic guidance and client support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.
What are the most commonly searched types of Salesforce Cpq Developer jobs in Utah?
The most popular types of Salesforce Cpq Developer jobs in Utah are:
What are popular job titles related to Remote Salesforce Cpq Developer jobs in Utah?
For Remote Salesforce Cpq Developer jobs in Utah, the most frequently searched job titles are:
- Senior Salesforce Administrator
- Remote Salesforce Admin Developer
- Remote Salesforce Administrator
- Salesforce Administrator
- Salesforce Developer Contract
- Contract Salesforce Solution Architect
- Junior Salesforce Administrator Remote
- Volunteer Salesforce Administrator
- Internship Salesforce Admin Developer
- Remote Salesforce Admin
What job categories do people searching Remote Salesforce Cpq Developer jobs in Utah look for?
The top searched job categories for Remote Salesforce Cpq Developer jobs in Utah are:
What cities in Utah are hiring for Remote Salesforce Cpq Developer jobs?
Cities in Utah with the most Remote Salesforce Cpq Developer job openings:
Full-time
Retirement, PTO
Posted 4 days ago
Job description
RainFocus, one of the most innovative software companies, is in search of an exceptional Client Care Analyst.
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the Role:
The Client Care Analyst is a frontline support engineer and provides technical assistance to our customers' technical support. Our solution utilizes complex technologies and may require deep technical knowledge and excellent problem-solving skills to resolve.
You will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems, as well as issues that you anticipate, are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software.
You will work closely with other colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way.
Essential Responsibilities:
Required Skills/Experience:
Personal Characteristics:
The best candidates for this position will have a strong alignment to the RainFocus core values and naturally seek to embody these values in daily interactions. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
Success Measures:
Location
This remote role can be located anywhere in the United States.
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the Role:
The Client Care Analyst is a frontline support engineer and provides technical assistance to our customers' technical support. Our solution utilizes complex technologies and may require deep technical knowledge and excellent problem-solving skills to resolve.
You will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems, as well as issues that you anticipate, are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software.
You will work closely with other colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way.
Essential Responsibilities:
- Inbound tickets - Review incoming support requests and evaluate risk, impact, and severity
- Develop subject matter expertise in our technology
- Provide technical support to clients via, cases and chat
- Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders
- Ability to actively listen, ask relevant questions and challenge clients appropriately
- Maintain ownership and communication responsibility for each assigned case from initial report through resolution, even when others are engaged to achieve resolution
- Provide timely, articulate, effective and substantive updates via our case management system, ensuring that all details of casework are captured into case notes for each incident. Ensure that these details are given to the customer in regular cadence throughout the resolution process
- Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA)
- Effectively listen to all customer communications, identifying and logging all issues that are expressed. Ensure that all issues are resolved, including those that are regarding the process, general concerns, chronic or systemic in nature
- Create useful knowledge content and update existing knowledge base articles
- Develop and maintain consistent performance on all key performance indicators
- Avoid escalation through proper communication and by engaging proper resources before the customer becomes frustrated and asks for escalation
- While a consistent work schedule is a norm, the ability to work a flexible schedule and provide on-call services may be required
- Client Care is open 24/7,shifts may vary.
Required Skills/Experience:
- 1.5 years in a technical support type role
- Strong written and verbal communication skills
- Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations.
- Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with
- CRM software such as Salesforce
- Self-motivated and autonomous. Takes ownership of their work.
- Experience working in a consulting environment or client-facing role
- Ability to excel in a fast-paced, agile environment with assertiveness, critical thinking, and strong problem-solving skills
- Solution-oriented, positive, patient, and persistent in the face of technical and organizational challenges
- Ability to utilize, create and update knowledge base resources in the course of your work
- Time management skills that allow you to work in a highly influential manner in an interrupt-driven environment. Ability to multi-task and maintain professional composure during stressful situations, prioritizing your activities appropriately
- Detail oriented with proven ability to document systems and processes
Personal Characteristics:
The best candidates for this position will have a strong alignment to the RainFocus core values and naturally seek to embody these values in daily interactions. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
- Ability to take initiative to complete workload while also improving internal and external experiences
- Ability to translate ambiguous ideas into concrete deliverables
- Able to prioritize competing deadlines
- Determined to succeed, quickly adapts to change
- Team-player
- Self-starter
- Strong communication skills
Success Measures:
- Maintains Client Satisfaction rating of 90% or higher based on client surveys
- Adhere to Client Care First Response, Update, and Service Levels
- Average Resolution Time
- Time to First Response
- Average Handle Time
- Leveraging of Online Help Center content
Location
This remote role can be located anywhere in the United States.
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About RainFocus
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Lehi, UT, US
Year founded
2013