Salary: $5,241.00 - $7,043.00 Monthly
Location : Thurston County - Tumwater, WA
Job Type: Agency Internal - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2026-123
Department: Dept. of Revenue
Division: Taxpayer Account Administration
Opening Date: 07/08/2026
Closing Date: 7/15/2026 11:59 PM Pacific
Description
This recruitment is open to current Washington State Department of Revenue employees only.
Attention Revenue! Your Taxpayer Account Administration (TAA) division is excited to announce an opportunity for an Excise Tax Examiner 4 (ETE 4) position. Make a difference, join our team!
Taxpayer Account Administration (TAA) is a division of Revenue that administers many programs including forest excise tax, fish tax, cigarette and other tobacco products taxes, local sales tax, tax incentives, and reseller permits. Additionally, the division is responsible for the distribution of state and local taxes, ensuring compliance with the Uniform Unclaimed Property Act, and returning unclaimed property (UCP) to the rightful owners. This is an opportunity to work with supportive teams: we value the open exchange of ideas and information, work together to solve problems, and continuously seek ways to enhance usability and improve customer service. At our core, TAA values above all:
- Getting work done accurately.
- Working efficiently.
- Sharing new ideas.
- Being kind.
We believe the success of one is key to the success of all. We strive to ensure a cooperative and supportive environment. You can expect:
- Work that is challenging.
- Enough tasks that you will never run out of work to do.
- Variance from day to day and the ability to do multiple activities each day.
- Opportunity for growth and development.
- Teleworking options and flexible work schedules.
Duties
This ETE4 with the Apportionment & Financial Institutions team:
- Provides guidance to division staff with interpretive questions related to taxability on assigned programs.
- Perform expert-level support of the Apportionment & Financial Institutions team's duties and tax programs.
- Participates in systems and process redesign.
- Works with other agency staff to revise Washington Administrative Codes (WACs) and related administrative publications on assigned programs.
- Oversee procedures and training curriculum for the Apportionment & Financial Institutions Team.
- Performs complex analysis of such programs and performs complex tax account adjustments that may involve multiple taxpayer accounts related to a tax program or administrative function.
- Work Core ATLAS work items to maintain ability to review accounts and make account adjustments.
Telework - This position has the flexibility to work remotely the majority of the time, however the duty station is in Tumwater, Washington and the successful candidate must agree to travel to the office for key scheduled meetings or as operational needs dictate. Details of teleworking considerations will be addressed during the interview process.
Qualifications
The required qualifications are key competencies that have been successfully demonstrated through experience or education. To join our team, you must possess the following knowledge, skills, abilities, and competencies:
Demonstrated ability to conduct full-scope financial examinations and comprehensive reviews of taxpayer accounts, including analyzing tax returns, business records, audit reports, industry issues, and historical activity to determine accurate tax liability and compliance.
Proven ability to independently research, interpret, and apply Washington excise tax laws, rules, policies, and procedures, supported by progressive experience gathering and validating information from multiple sources, identifying key questions, evaluating ambiguous or complex situations, assessing legislative and reporting impacts, and providing well-reasoned, authoritative guidance to staff to improve program accuracy and operational efficiency.
Demonstrated ability to analyze and interpret complex tax data, monthly reports, assessments, and legislative proposals, supported by progressive experience reviewing financial, accounting, or tax-related documentation to identify errors, evaluate impacts, and ensure compliance with applicable laws and policies.
Demonstrated experience utilizing enterprise tax systems such as ATLAS or comparable automated platforms, including demonstrated skill in pulling, analyzing, and validating data, identifying distribution discrepancies, and supporting system testing for system pack updates and legislative implementations.
Demonstrated ability to prepare accurate and professionally written determinations, notices, and account actions, such as credit/debit notices, amended assessments, Administrative Review responses, and other technical documents requiring clarity, accuracy, and legal supportability.
Proven ability to communicate complex information clearly and effectively both verbally and in writing, including experience drafting policy documents, preparing briefings, creating and delivering presentations, and responding to inquiries from internal staff, local jurisdictions, and other stakeholders.
Proven ability to deliver effective training and presentations, applying verbal communication skills to educate and support others.
Demonstrated ability to provide guidance, support, and constructive feedback to staff, including experience training new examiners, reviewing work for accuracy, answering escalated questions, and offering recommendations to management on policy or procedural issues.
Proven leadership ability, including providing direction, facilitating teamwork, fostering trust through professionalism, anticipating long-term challenges, and motivating others to align with shared goals and vision.
Demonstrated ability to use strong interpersonal skills, collaborating effectively with others, offering constructive input, actively listening, and applying empathy and self-awareness to maintain positive working relationships.
Demonstrated ability to work collaboratively and maintain effective working relationships with taxpayers, colleagues, other divisions, and external entities to resolve account matters and support unit and division goals.
Progressive experience delivering effective customer service, including communicating difficult information, de-escalating upset customers, responding to calls promptly, and assisting customers unfamiliar with Department processes.
Proven ability to apply strong critical thinking, decision-making, and independent judgment within established authority levelsby conducting methodical research, analyzing complex or ambiguous situations, evaluating incomplete or conflicting information, and preparing well-reasoned recommendations while considering procedural gaps, consequences, and established authority levels.
Proven ability to manage time and organize work effectively, including independently prioritizing duties, meeting deadlines, balancing multiple assignments, and completing both routine tasks and complex projects despite frequent interruptions.
The ability to take action to learn and grow: Curious about themselves and others, take responsibility for knowing their own strengths and weaknesses, and use their learning to make government programs and processes more efficient and effective to serve all in Washington.
The ability to take action to meet the needs of others: Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.
Uses an equity & inclusive approach: Actively seeks to understand and appreciate the diverse backgrounds, perspectives, and experiences of colleagues, customers, and communities. Encourages an inclusive culture where everyone feels valued and respected. Uses an equity lens that applies an objective perspective to daily work by considering impacts on the people we serve, particularly marginalized groups by actively identifying and removing inequitable barriers.
Preference may be granted to candidates who possess the following:
- One year as an Excise Tax Examiner 3, OR
- A Bachelor's degree with major study in business administration, public administration, accounting, finance, or a closely related field, and one year of professional experience in accounting, auditing, bookkeeping, banking, compliance, or tax administration
- Four years of progressive professional experience in accounting, auditing, bookkeeping, banking, compliance, or tax administration
- Completion of at least 6 semester (9 quarter) hours of coursework in accounting, business law, money and banking, finance, or closely related subjects
To be considered:
- Complete the online application in detail, as it will be used as your initial resume.
- Attach a letter of interest describing how you meet the qualifications.
* Note - Applications received without these materials may not be considered.
To take advantage of Veteran's preference, please attach your DD-214, member 4 long form, or your NGB-22. Please blackout your social security number and date of birth before attaching.
Questions?
Hello, my name is Lance, and I will be assisting with this announcement. As a 20-year Department of Revenue employee, I understand the importance of finding a rewarding career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.
Please contact any part of the Staffing team at or give me a call (360) 704-5725.
Supplemental Information
The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months.
This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.
If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit