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Remote Safe Scrum Master Jobs in California (NOW HIRING)

Ventura Foods

Director Master Data Management

Irvine, CA · On-site +1

$143K - $228K/yr

Remote Position Summary: The Director - MDM COE is responsible for establishing and leading the ... safe environment, and challenging work. As part of our team, your future is limited only by how ...

Ventura Foods

Director Master Data Management

Irvine, CA · On-site +1

$143K - $228K/yr

Remote Position Summary: The Director - MDM COE is responsible for establishing and leading the ... safe environment, and challenging work. As part of our team, your future is limited only by how ...

AppFolio, Inc.

Sr. Software Engineer - Accounting

San Diego, CA · On-site +1

$130K - $171K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

AppFolio

Sr. Software Engineer - Accounting

San Francisco, CA · On-site +1

$144K - $190K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

AppFolio

Sr. Software Engineer - Accounting

Santa Barbara, CA · On-site +1

$132K - $174K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

AppFolio

Sr. Software Engineer - Accounting

San Diego, CA · On-site +1

$130K - $172K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

AppFolio

Sr. Software Engineer - Accounting

Goleta, CA · On-site +1

$132K - $174K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

AppFolio

Sr. Software Engineer - Accounting

CA · On-site +1

$144K - $190K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

AppFolio

Sr. Software Engineer - Accounting

San Diego, CA · On-site +1

$130K - $172K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

AppFolio

Sr. Software Engineer - Accounting

CA · On-site +1

$144K - $190K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

AppFolio

Sr. Software Engineer - Accounting

Goleta, CA · On-site +1

$132K - $174K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

AppFolio

Sr. Software Engineer - Accounting

Santa Barbara, CA · On-site +1

$132K - $174K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

AppFolio

Sr. Software Engineer - Accounting

San Diego, CA · On-site +1

$130K - $172K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

AppFolio

Sr. Software Engineer - Accounting

San Francisco, CA · On-site +1

$144K - $190K/yr

... scrum. Teams are empowered to decide how they want to work. * We work hard, but we encourage a ... We support fully remote work, but we have very nice offices in Santa Barbara, CA and San Diego, CA.

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Showing results 21-40

All JobsSafe Scrum Master JobsRemote Safe Scrum Master JobsRemote Safe Scrum Master Jobs in California

Remote Safe Scrum Master information

What is a Remote SAFe Scrum Master?

A Remote Safe Scrum Master is a professional who facilitates Agile practices and processes for teams working within the Scaled Agile Framework (SAFe), specifically in a remote or distributed work environment. Their responsibilities include coaching teams on Agile principles, removing impediments, and ensuring collaboration and communication among team members who may not be co-located. They also help teams deliver value through effective ceremonies, such as daily stand-ups and sprint planning, adapted for virtual settings. Additionally, they often coordinate with other Scrum Masters and stakeholders to support alignment across multiple Agile teams.

What is the difference between Remote Safe Scrum Master vs Remote Agile Coach?

AspectRemote Safe Scrum MasterRemote Agile Coach
CertificationsCertified ScrumMaster (CSM), SAFe certificationsSAFe Program Consultant (SPC), Agile certifications
Work EnvironmentFacilitates Scrum teams, manages sprints, removes impedimentsAdvises multiple teams, develops Agile practices, trains staff
Industry UsageCommon in software development, IT, tech companiesUsed across various industries adopting Agile at scale

The Remote Safe Scrum Master focuses on facilitating Scrum teams within the SAFe framework, ensuring smooth sprint execution. In contrast, a Remote Agile Coach provides broader Agile guidance across teams and departments, often working on Agile transformation initiatives. Both roles require Agile certifications and are vital in Agile environments, but their scope and responsibilities differ.

What are the key skills and qualifications needed to thrive as a Remote SAFe Scrum Master?

To thrive as a Remote SAFe Scrum Master, you need a solid understanding of Agile and Scrum frameworks, experience with scaled agile methodologies like SAFe, and often a SAFe Scrum Master (SSM) certification. Familiarity with tools such as Jira, Confluence, and virtual collaboration platforms is crucial for managing remote teams and workflows. Strong facilitation, servant leadership, and clear communication skills help foster team engagement and resolve conflicts in a distributed environment. These skills ensure effective delivery, alignment with agile principles, and high-performing teams despite physical distance.

How does a Remote SAFe Scrum Master facilitate collaboration among distributed Agile teams?

As a Remote Safe Scrum Master, fostering collaboration among geographically dispersed teams involves utilizing digital tools for communication, running virtual ceremonies (such as daily stand-ups and retrospectives), and creating transparent processes for feedback. You’ll often coordinate across time zones, ensuring all team members are engaged and informed. Building trust and a sense of shared responsibility is key, so proactive communication and regular check-ins are essential. Emphasizing visual management tools and maintaining clear documentation help keep everyone aligned with project goals and Agile practices.
What are the most commonly searched types of Safe Scrum Master jobs in California? The most popular types of Safe Scrum Master jobs in California are:
What are popular job titles related to Remote Safe Scrum Master jobs in California? For Remote Safe Scrum Master jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Safe Scrum Master jobs in California look for? The top searched job categories for Remote Safe Scrum Master jobs in California are:
What cities in California are hiring for Remote Safe Scrum Master jobs? Cities in California with the most Remote Safe Scrum Master job openings:
Remote Safe Scrum Master jobs near you

Professional Services Program Manager

Five9

San Ramon, CA • On-site, Remote

Full-time

Re-posted 20 hours ago

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Join our Professional Services as a Professional Services Program Manager. In this role, you'll do more than just implement solutions, you will be the critical link ensuring our customers achieve maximum value, directly contributing to their success and our business growth. We are looking for a self-driven individual who thrives on solving complex challenges and is passionate about delivering an exceptional customer experience.

Key Responsibilities:

  • Lead and manage all day-to-day operational and tactical aspects for multiple Implementation projects with a focus on time, scope, and budget.
  • Effectively communicate plans, progress and status updates to both internal staff and customer stakeholders.
  • Collaborate with associated project managers and partners to ensure a streamlined implementation of all products.
  • Identify project risks and implement appropriate mitigation plans.
  • Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.
  • Maintain and update all internal applications associated with implementation projects.
  • Articulate the value of Five9's Professional Services through presentations, demonstrations and open discussion with customers.

Key Qualifications:

  • 5+ years as a Program Manager, Scrum Master, or Technical Consultant.
  • Heavy experience with managing multiple projects across multiple customers simultaneously while requiring little or no oversight and/or direction.
  • Exposure to Artificial Intelligence within the Voice and Digital channels.
  • Contact Center Industry experience highly preferred.
  • Experience managing implementations of Five9 or other VoIP Call Center solutions including IVA (Genesys, Avaya, Cisco, Aspect, LiveOps, NICE) is highly desired.
  • Some knowledge of SaaS CRM solutions (Salesforce, Dynamics, NetSuite, Oracle Service Cloud, Zendesk, ServiceNow) is desired.
  • Must be willing to travel up to 10% or as needed regionally with some national and international travel possible (valid passport required).
  • Excellent verbal and written skills required.
  • BA/BS or equivalent experience is required.
  • One or more of the following certifications is preferred; PMP, PRINCE2, Agile or Kanban related certifications.

Key Skills:

  • Must possess a strong combination of project management skills, technical call center expertise, AI, and client development.
  • Must be an expert at developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative.
  • Must be a natural leader: Able to build collaborative relationships with supervisors and peers; Able to delegate responsibilities with ease; Able to provide constructive feedback and praise; Able to understand and educate others.
  • Strong knowledge of CCaaS, AI, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR and Call Center practices.
  • Must be strategic thinker; Able to understand the 'Big-Picture"; Able to think quickly and adeptly when solving complex problems.
  • Must demonstrate a strong sense of accountability and ownership with the ability to take proactive action and act with urgency as circumstances require.
  • Exceptional with time management and organization.
  • Bilingual skills a plus.

Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

  • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$70,400—$196,300 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.