Worcester, MA · Remote
$22 - $27/hr
Remote Customer Service Representative Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted ...
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Worcester, MA · Remote
$22 - $27/hr
Remote Customer Service Representative Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted ...
Auburn, MA · Remote
$16 - $21.75/hr
This position is Remote in Auburn, MA. You will have the flexibility to work remotely* as you take on some tough challenges. Explore opportunities with Atrius Health, part of the Optum family of ...
Auburn, MA · Remote
$16 - $21.75/hr
This position is Remote in Auburn, MA. You will have the flexibility to work remotely* as you take on some tough challenges. Explore opportunities with Atrius Health, part of the Optum family of ...
$11.14 - $15.26
12% of jobs
$17.60 is the 25th percentile. Wages below this are outliers.
$15.26 - $19.38
23% of jobs
The median wage is $22.26 / hr.
$19.38 - $23.49
21% of jobs
$23.49 - $27.61
11% of jobs
$31.04 is the 75th percentile. Wages above this are outliers.
$27.61 - $31.73
10% of jobs
$31.73 - $35.85
6% of jobs
$35.85 - $39.97
4% of jobs
$39.97 - $44.08
4% of jobs
$44.08 - $48.20
3% of jobs
$48.20 - $52.32
3% of jobs
$52.32 - $56.44
2% of jobs
$11
$27
$56
| Aspect | Remote Russian | Remote Translator |
|---|---|---|
| Required Credentials | Language proficiency, possibly certification in Russian language | Language proficiency, translation certification (e.g., ATA) |
| Work Environment | Remote, flexible hours, often freelance or contract | Remote, project-based or ongoing assignments, often freelance |
| Industry Usage | Education, customer service, content creation, localization | Publishing, legal, medical, technical, localization |
Remote Russian and Remote Translator roles both require strong language skills and often similar certifications. While Remote Russian focuses on language proficiency and may involve teaching or content creation, Remote Translator emphasizes translation skills across various industries. Both roles are typically remote, flexible, and freelance-oriented, but their specific tasks and industry applications differ slightly.
Remote Russian jobs are virtual jobs that involve teaching, tutoring, or translating the Russian language. In these careers, you may work from home to translate or interpret to and from Russian. As an online Russian translator, you may work with text, audio files, or live speakers over a video or audio feed. Or, you may work virtually to teach Russian to students or tutor students who are currently studying Russian at school. Your responsibilities as a tutor or teacher may involve planning lessons or a curriculum that meets the needs and learning requirements of individual students.
Worcester, MA • Remote
$22 - $27/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 26 days ago
Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1976, we're recognized for our integrity and excellence in service.
We are currently looking for a Remote Customer Service Representative to join our growing team. This position gives you the opportunity to gain valuable office experience providing customer service over the phone. Apply today to learn more and see if this could be the right fit for you!
Summary/ObjectiveThis full-time Customer Service Representative is responsible for delivering exceptional customer service by handling incoming inquiries, addressing customer concerns, resolving issues, and scheduling service and maintenance appointments. This role requires strong communication skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Additional responsibilities include making outbound calls, supporting customer follow-up efforts, and assisting with maintaining efficient technician schedules to ensure a positive customer experience and smooth daily operations.
Pay: $22-$27/hour, depending on experience
BenefitsMedical, Dental, and Vision Insurance (50% employer-paid for employee)
Company-paid Long-Term Disability (LTD)
Company-paid $50,000 Life Insurance
Aflac Accident Insurance Available
401(k) with 5% company match after 6 months
Birthday Bonus (equivalent to 8 hours of pay)
Paid Vacation:
2 weeks during the first year
3 weeks after 1-4 years
4 weeks after 5+ years
Sick Time (40 hours for full-time employees)
Bereavement Leave (3 days)
Tuition Reimbursement ($500/year)
Hours: Monday through Friday, 7:00 a.m.-3:30 p.m. On-call rotation is 1 week every 4 weeks.
Job Duties & ResponsibilitiesInteract with customers via telephone, email, or in person to provide support and information on products or services
Maintain technicians' daily schedules
Maintain customer accounts and record detailed customer interactions
Keep customers informed of technicians' schedules and estimated arrival times
Resolve customer concerns and answer questions to the best of your ability
Follow company communication procedures, guidelines, and policies
Perform other related duties as assigned
3+ years of ServiceTitan experience
Trade industry experience preferred (HVAC, Electrical, or Plumbing)
High school diploma or GED
Ability to multitask, prioritize, and manage time effectively
Excellent communication skills and active listening abilities
