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Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

In this role, you will be a member of the Authentication Platform team responsible for powering Docusign's core authentication experiences, including login, signup, passkey, SSO, and two-step verification. Our mission is to deliver secure, seamless, and modern authentication experiences for millions of users across Docusign's ecosystem.

You will work closely with product, design, and backend platform engineers to build high-quality web applications and integrations that improve reliability, performance, and user experience. You will be instrumental in building and modernizing the authentication frontend stack using technologies such as React and Webpack, and in developing backend services and APIs that enable frictionless, phishing-resistant login flows.

A successful person in this role takes strong ownership, enjoys solving complex technical problems, and thrives in an environment where you're empowered to drive meaningful product and security impact. You'll collaborate across engineering and security teams to shape how users access Docusign safely and efficiently.

This position is an individual contributor role reporting to the Software Engineering Manager.

Responsibility

• Design, develop, and maintain secure, performant, and user-friendly authentication experiences across web and mobile web

• Build modern frontend applications using React, TypeScript, Webpack, and related frameworks

• Collaborate with backend engineers to design and consume RESTful and GraphQL APIs that power the authentication platform

• Apply strong ownership to drive features end-to-end-from technical design and implementation to monitoring and production support

• Partner with design and product to ensure accessibility, responsiveness, and usability across devices and browsers

• Contribute to reusable UI components, shared libraries, and frontend build pipelines to improve developer efficiency

• Participate in code reviews, technical discussions, and design sessions to ensure code quality, scalability, and security

• Learn and apply best practices in authentication, security, and frontend architecture continuously

• Mentor peers and contribute to a collaborative, inclusive engineering culture

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent industry experience

• 5+ years of professional experience developing and maintaining production web applications

• Experience with React, JavaScript/TypeScript, Webpack, and modern frontend development tools

• Experience with backend technologies and service integration (e.g., Node.js, .NET, or similar frameworks)

• Experience with RESTful API design, data fetching, and state management patterns

• Experience with authentication and authorization standards (OAuth 2.0, OIDC, SAML, etc.)

Preferred

• Ability to take ownership of features and deliver high-quality, maintainable code in an agile environment

• Experience building authentication or identity-related features (login, MFA, SSO, passkey, etc.)

• Experience with cloud environments such as Azure, AWS, or GCP

• Knowledge of CI/CD pipelines, feature flagging, and automated testing frameworks

• Familiarity with performance monitoring, logging, and telemetry tools

• Strong problem-solving, communication, and collaboration skills

• Passion for building secure, delightful user experience

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $140,100.00 - $206,775.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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