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$34.3K

$65.3K

$94.9K

How much do remote route planner jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote route planner in Baltimore, MD is $65,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $73,500.00 per year, depending on experience, location, and employer.

What is a remote route planner?

A Remote Route Planner is a professional who designs and optimizes travel routes for vehicles or deliveries without being physically present on-site. They use specialized software and mapping tools to create efficient routes that save time, reduce costs, and improve productivity for businesses. Remote Route Planners often work for logistics companies, delivery services, or transportation providers, ensuring that drivers or fleets follow the best possible routes. Their role may also include analyzing traffic patterns, weather conditions, and client needs to make real-time adjustments. This position typically requires strong analytical, problem-solving, and communication skills.

What are the key skills and qualifications needed to thrive as a remote route planner?

To thrive as a Remote Route Planner, you need strong analytical abilities, attention to detail, and a background in logistics or transportation management. Familiarity with route optimization software, GPS mapping systems, and proficiency in data analysis tools are typically required. Excellent communication, problem-solving skills, and adaptability help you coordinate effectively with drivers and respond to dynamic routing challenges. These skills are essential for creating efficient, cost-effective routes that improve operational productivity and customer satisfaction.

What are some common challenges faced by remote route planners, and how can they be effectively managed?

Remote route planners often encounter challenges such as coordinating with on-the-ground teams, managing last-minute route changes, and ensuring real-time communication across time zones. To address these, it's important to leverage advanced route planning software for real-time updates, establish clear communication protocols, and maintain flexibility to adapt to unexpected circumstances. Building strong relationships with drivers and logistics teams also helps ensure smooth collaboration and successful deliveries.

What are popular job titles related to Remote Route Planner jobs in Baltimore, MD?

For Remote Route Planner jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Remote Route Planner jobs in Baltimore, MD look for?

The top searched job categories for Remote Route Planner jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Route Planner jobs?

Cities near Baltimore, MD with the most Remote Route Planner job openings:

Remote Route Planner jobs near you
Infographic showing various Remote Route Planner job openings in Baltimore, MD as of June 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $65,284 per year, or $31.4 per hour.

Workforce Management Analyst II

System One

Baltimore, MD • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

WORKFORCE MANAGEMENT ANALYST (WFM / CONTACT CENTER) — REMOTE

Location: Remote (U.S.) — client site in Baltimore, MD (21224) Type: Contract-to-Hire (high possibility of extension) Schedule: 40 hours/week Pay (W2): USD 38.70/H

JOB OVERVIEW

In this role, you’ll support a Customer Service Center by analyzing historical call/transaction data and business drivers to forecast future workload trends and plan staffing levels. You’ll partner with business leaders to build capacity plans, create schedules, and respond to ad hoc workforce planning requests—ensuring strong coverage and service levels.

WHAT YOU’LL DO

  • Forecast call volume and staffing/resource needs (long-range capacity, day-of-week, and intraday forecasts).

  • Develop staffing plans and schedule recommendations to meet service objectives; continuously identify opportunities to improve staff levels, skill groups, and capacity plans.

  • Evaluate forecasting and scheduling performance and generate weekly schedules aligned to forecasted volumes and service level requirements.

  • Maintain scheduling/forecasting data integrity (headcount, schedule preferences, and related database inputs).

  • Design, build, and maintain reports/spreadsheets/databases tracking key service metrics; import data from other sources as needed.

  • Incorporate cyclical/periodic events into weekly, monthly, and annual workforce plans (including skill-based routing considerations).

  • Monitor and report schedule adherence.

  • Participate in forecasting/planning meetings; support special projects and assist with disaster recovery activities as needed.

REQUIRED QUALIFICATIONS

  • Bachelor’s degree, OR equivalent experience

    • In lieu of a Bachelor’s degree: additional 4 years of relevant experience (in addition to required experience)

  • 3+ years of experience in service center operations or scheduling/forecasting within a call center environment

  • Advanced Microsoft Excel (pivot tables, lookup functions, formulas, and data analysis techniques)

  • Strong analytical/problem-solving skills (trend identification, root cause analysis, actionable recommendations)

  • Workforce Management knowledge including forecasting, scheduling, capacity planning, shrinkage, and contact center KPIs (AHT, ASA, Service Level, Occupancy, Abandonment Rate)

  • Experience with WFM/contact center platforms such as Genesys Cloud, NICE IEX/CXone, or similar systems

  • Strong communication and stakeholder management skills (present findings, collaborate across teams, influence decisions)

NICE TO HAVE

  • Experience building automated reporting or dashboards (e.g., Access, advanced Excel modeling)

  • Experience supporting skills-based routing environments and multi-skill scheduling

  • Strong experience with adherence monitoring and shrinkage planning

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M- #LI-

Ref: #851-Rockville-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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