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Remote Roc Technologies Jobs (NOW HIRING)

Remote Operations Engineer

Sandy, UT ยท On-site +1

$66K - $89K/yr

The ROC is staffed with Remote Operations Engineers who remotely operate and monitor multiple plant ... Technology Requirements : A strong background in electrical systems, PLC programming ...

... the Remote Operations Center (ROC) and Site Operations - including custom alarm strategies ... Experience working with Ignition Historians, SQL, and database technologies * Experience working ...

Remote (Support in PST hours) Experience level: 10 + years Must have skills: SDET skills, Azure ... Familiarity with performance metrics (precision, recall, F1, ROC-AUC). * Knowledge of MLflow MLOps ...

Remote Operator I

Bethlehem, PA ยท On-site +1

$17.50 - $23.50/hr

... ROC plants on a reactionary basis. * Maintain the integrity of the Messer Operations Network ... Messer's safety culture, commitment to providing dependable supply and innovative gas technology ...

S. and its Florida Crystals products are the only ROC sugar grown and milled sugar in the country ... remote sensing platforms, sensor technologies, and modern machine learning workflows. DETAILED ...

Daily monitoring of SCADA (in parallel with Operations Centre's (ROC) monitoring platform. * Travel ... technology expertise, and commitment to safety, ensures we deliver the right solutions that keep ...

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How much do remote roc technologies jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote roc technologies in the United States is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $29.81 per hour, depending on experience, location, and employer.

What is Remote ROC Technologies?

Remote ROC Technologies generally refers to companies or solutions that enable remote operations centers (ROCs) to monitor, manage, and control technology infrastructure or processes from off-site locations. These technologies are essential for industries like IT, energy, and manufacturing, allowing teams to oversee systems, troubleshoot issues, and ensure operational efficiency without being physically present. The use of remote ROC technologies has grown as organizations prioritize flexibility, cost savings, and rapid response to incidents.

What are some unique challenges faced by remote employees at ROC Technologies, and how can they be successfully managed?

Remote employees at ROC Technologies often encounter challenges such as staying connected with their team, managing time across different time zones, and maintaining work-life balance. Adopting effective communication tools, setting clear expectations with managers, and participating in regular virtual check-ins can help overcome these hurdles. Additionally, ROC Technologies typically fosters a supportive culture with resources for remote collaboration and professional development, enabling employees to stay engaged and productive from any location.

What are the key skills and qualifications needed to thrive as a remote ROC technician, and why are they important?

To thrive as a Remote ROC (Remote Operations Center) Technician, you need a solid understanding of network operations, troubleshooting, and IT fundamentals, usually supported by relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote access software is commonly required. Strong analytical thinking, attention to detail, and effective communication are key soft skills for this role. These skills ensure quick identification and resolution of network issues, minimizing downtime and maintaining seamless operations for clients.

What cities are hiring for Remote Roc Technologies jobs?

Cities with the most Remote Roc Technologies job openings:

What are the most commonly searched types of Roc Technologies jobs?

The most popular types of Roc Technologies jobs are:

What states have the most Remote Roc Technologies jobs?

States with the most job openings for Remote Roc Technologies jobs include:

Senior Manager, Facilities Remote Operations Center

Dallas, TX โ€ข On-site, Remote

Crusoe
IT Servicesย โ€ขย 201 - 500 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.
We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.
About Crusoe
Crusoe is building the energy and infrastructure foundation for the AI era. We design, build, and operate purpose-built, AI-optimized data centers - from gigawatt-scale campuses like Stargate in Abilene, Texas, to modular and distributed deployments - powered by an energy-first approach that pairs compute with reliable, low-cost power. Our Facility Remote Operations Center is the nerve center for this footprint: a 24/7 command function that provides centralized visibility, monitoring, and rapid response across Crusoe's critical infrastructure nationwide.
Position Summary
Crusoe is seeking a Senior Manager to lead the Facility Remote Operations Center (ROC) based in Dallas, Texas. This role owns the people, processes, and technology behind 24/7/365 remote monitoring of critical facility infrastructure - electrical, mechanical, fire/life safety, and building automation systems - across Crusoe's national data center portfolio.
The Senior Manager will build and lead a team of shift supervisors and operations specialists who serve as the first line of detection, triage, and escalation for facility events, working in close coordination with on-site Data Center Operations, Engineering, and Critical Facilities teams. This is a highly visible role that blends operational leadership, technical fluency in MEP (Mechanical, Electrical, Plumbing) systems, and program-building responsibility, as the ROC scales alongside Crusoe's rapidly growing AI infrastructure footprint.
Key Responsibilities
Remote Operations Center Leadership
  • Lead 24/7/365 ROC operations, including staffing, scheduling, shift coverage, and performance management for a team of remote operations supervisors and specialists.
  • Establish and continuously improve monitoring protocols, escalation procedures, and standard operating procedures (SOPs) for facility alarms, events, and anomalies across the fleet.
  • Serve as the senior escalation point for critical facility events outside of normal parameters, coordinating real-time response with on-site teams, vendors, and leadership.
  • Drive a culture of accountability, urgency, and continuous improvement within the ROC team.

MEP Systems Oversight & Technical Fluency
  • Maintain deep working knowledge of MEP systems within AI data centers, including electrical distribution (utility feeds, switchgear, generators, UPS, PDUs, busway), mechanical/cooling systems (CRAH/CRAC units, chillers, cooling towers, liquid cooling/CDUs, air handling), fire detection/suppression, and building management systems (BMS/DCIM/EPMS).
  • Partner with Facility/Critical Infrastructure Engineering to understand system design intent, sequences of operation, and normal vs. abnormal operating conditions for each site.
  • Ensure the ROC's monitoring platforms (DCIM, EPMS/BMS, ticketing, and alarm management tools) are correctly configured, integrated, and actionable for new and existing sites.

Incident & Risk Management
  • Own incident management processes for facility-impacting events detected remotely, including detection, notification, escalation, and post-incident documentation.
  • Lead or support root cause analysis (RCA) and after-action reviews for significant events, driving corrective and preventive actions.
  • Develop and maintain emergency response runbooks and escalation matrices in partnership with site teams, ensuring readiness for weather events, utility disturbances, and equipment failures.

Cross-Functional Coordination
  • Act as the connective tissue between remote monitoring and on-site Data Center Operations, Critical Facilities Engineering, Construction/Commissioning, and Security teams.
  • Support commissioning and turnover of new sites into the ROC monitoring scope as Crusoe's footprint expands.
  • Report on ROC performance, uptime-impacting events, and trends to senior leadership.

Team Development & Process Improvement
  • Recruit, train, and develop ROC staff, building technical competency in MEP systems and monitoring tools.
  • Build training programs and certification paths for remote operations specialists.
  • Identify opportunities for automation, tooling improvements, and process standardization to improve detection speed and reduce false-positive alarm fatigue.

Minimum Qualifications
  • 5+ years of experience in Data Center Operations, with direct responsibility for critical facility uptime.
  • Strong working knowledge of MEP systems within data center environments, including electrical distribution, backup power (generators/UPS), and mechanical cooling systems (air- and liquid-cooled), specifically as applied in high-density, AI/HPC data center environments.
  • Prior experience in a shift-based, 24/7 operations environment, including staffing and managing rotating shift schedules.
  • Demonstrated experience with incident management, escalation procedures, and root cause analysis for critical facility events.
  • Experience with DCIM, BMS/EPMS, or similar monitoring and alarm management platforms.
  • Proven people leadership experience, including hiring, coaching, and performance management of operations teams.
  • Strong communication skills, with the ability to translate technical facility issues into clear, actionable information for both technical and non-technical stakeholders.
  • Ability to work on-site in Dallas, Texas, and to support a 24/7 operation, including availability for off-hours escalations.

Preferred Qualifications
  • Experience specifically within hyperscale, colocation, or AI/GPU-cluster data center operations.
  • Industry certifications such as CDCP, CDCS, CDCE, DCPRO, or equivalent.
  • Experience standing up or scaling a remote/centralized operations function (NOC, GOC, or ROC) from the ground up.
  • Familiarity with liquid cooling infrastructure (CDUs, manifolds, rear-door heat exchangers) common in AI-optimized data centers.
  • Experience supporting multi-site, geographically distributed critical infrastructure portfolios.
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or a related technical field, or equivalent practical experience.

What Success Looks Like
  • A high-performing, technically capable ROC team that reliably detects and escalates facility events within defined SLAs.
  • Reduced mean-time-to-detect (MTTD) and mean-time-to-escalate (MTTE) for critical facility events across the fleet.
  • Well-documented, continuously improving SOPs and runbooks that scale as new sites come online.
  • Strong, trusted working relationships between the ROC and on-site/engineering teams.

Benefits:
  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location

Compensation Range
Compensation will be paid in the range of up to $175,000 -$200,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.