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Raptor Maps

Remote Operations Specialist

$75K - $85K/yr

Raptor Maps is a fast-growing, venture-backed, MIT-born climate tech company building software to ... Serve as the ROC Manager on Duty - overseeing day-to-day BVLOS operations including workload ...

Graymont Limited

Remote Operations Engineer

Sandy, UT · On-site +1

$66K - $89K/yr

The ROC is staffed with Remote Operations Engineers who remotely operate and monitor multiple plant ... Technology Requirements : A strong background in electrical systems, PLC programming ...

Longroad Energy

SCADA Engineer

... the Remote Operations Center (ROC) and Site Operations - including custom alarm strategies ... Experience working with Ignition Historians, SQL, and database technologies * Experience working ...

ASR Group

Sr. Data Scientist

Belle Glade, FL · Remote

S. and its Florida Crystals products are the only ROC sugar grown and milled sugar in the country ... remote sensing platforms, sensor technologies, and modern machine learning workflows. DETAILED ...

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As of Jul 29, 2026, the average hourly pay for remote roc technologies in the United States is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $29.81 per hour, depending on experience, location, and employer.

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Remote employees at ROC Technologies often encounter challenges such as staying connected with their team, managing time across different time zones, and maintaining work-life balance. Adopting effective communication tools, setting clear expectations with managers, and participating in regular virtual check-ins can help overcome these hurdles. Additionally, ROC Technologies typically fosters a supportive culture with resources for remote collaboration and professional development, enabling employees to stay engaged and productive from any location.

What are Remote ROC Technologies?

Remote ROC Technologies generally refers to companies or solutions that enable remote operations centers (ROCs) to monitor, manage, and control technology infrastructure or processes from off-site locations. These technologies are essential for industries like IT, energy, and manufacturing, allowing teams to oversee systems, troubleshoot issues, and ensure operational efficiency without being physically present. The use of remote ROC technologies has grown as organizations prioritize flexibility, cost savings, and rapid response to incidents.

What are the key skills and qualifications needed to thrive as a Remote ROC Technician, and why are they important?

To thrive as a Remote ROC (Remote Operations Center) Technician, you need a solid understanding of network operations, troubleshooting, and IT fundamentals, usually supported by relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote access software is commonly required. Strong analytical thinking, attention to detail, and effective communication are key soft skills for this role. These skills ensure quick identification and resolution of network issues, minimizing downtime and maintaining seamless operations for clients.
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Remote Operations Specialist

Raptor Maps

Remote

$75K - $85K/yr

Full-time

Re-posted 14 days ago

Job description

About Raptor Maps, Inc
Solar power is the largest source of new energy in the world. Raptor Maps is a fast-growing, venture-backed, MIT-born climate tech company building software to enable the solar energy industry to scale. We have the leading platform for remotely managed solar operations, and our mission is to make solar asset management and O&M dramatically simpler through better data, automation, and the integration of robotics. We serve tens of thousands of solar sites around the world with a dedicated and passionate team committed to having impact through work and advancing the renewable energy economy.
Our mission is groundbreaking, and we need great people to make it happen. Join us in building the digital backbone of a stronger, more scalable solar industry!
About the role
The Remote Operations Specialist enables safe and efficient BVLOS drone operations across Raptor Maps' Sentry network. This role is the operational backbone of the Remote Operations Center (ROC) - serving as a Manager on Duty, the Remote Operations Specialist owns the systems, record-keeping, and pilot management processes that allow the ROC to prioritize and deploy resources safely and effectively at scale. The Remote Operations Specialist is critical to maintaining alignment across internal teams and systems while ensuring the ROC provides a consistent, reliable presence for external stakeholders.
The schedule for this role is Wednesday to Sunday with most shifts from 8:30 to 5:30pm Eastern.
What you'll do
  • Serve as the ROC Manager on Duty - overseeing day-to-day BVLOS operations including workload prioritization, pilot tasking, and real-time guidance and feedback to active pilots across the Sentry network.
  • Ensure the safety and regulatory compliance of all ongoing BVLOS operations, maintaining adherence to FAA requirements and Raptor Maps' operational standards at all times.
  • Prioritize and assign inspections based on resource availability, stakeholder requests, and operational urgency - balancing ongoing scheduled operations against time-sensitive requests.
  • Develop and maintain ROC systems and infrastructure to reduce manual lift and improve operational visibility.
  • Support ROC pilot development by providing real-time guidance, structured feedback, and ongoing training
  • Contribute to the development, maintenance, and improvement of ROC SOPs
  • Maintain a current FAA Part 107 certificate and stay informed on FAA regulations, BVLOS rulemaking, and trends in unmanned robotic operations relevant to Raptor Maps' fleet.

Qualifications
  • 2+ years of experience in drone operations
  • Demonstrated ability to manage competing operational priorities in real time with strong situational awareness and sound judgment
  • Experience developing or maintaining operational systems, SOPs, or compliance documentation in a safety-critical environment
  • Clear, confident communication skills - able to provide real-time guidance to pilots and coordinate across internal teams simultaneously
  • Must be located in the contiguous US and authorized to work in the US

Preferred Qualifications
  • Experience operating or managing BVLOS drone missions at scale
  • Familiarity with FlightHub 2, or similar autonomous drone mission planning platforms
  • Background in solar PV operations or infrastructure inspection
  • Familiarity with terrain modeling and low-altitude flight planning
  • Prior startup or high-growth environment experience where operational systems were built from an early stage
  • Current FAA Part 107, or equivalent foreign, Remote Pilot Certificate thorough working knowledge of FAA regulations and BVLOS operational requirements
  • Remote operations center management, or experience in a closely related field

The pay range for this role is:
75,000 - 85,000 USD per year (Remote)

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