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Remote Robot Operating System Jobs in Washington

Herndon, VA 20171 (Remote) Employment Type: FTE + Benefits Client is supporting the FedRAMP and ... Understand enterprise operating environments, including security posture, application environment ...

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43.10K - $54.10K/yr

Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support tools (e.g., TeamViewer, LogMeIn, AnyDesk). • Communication Skills: Excellent written and verbal ...

This position can be hybrid or fully remote. What you'll do: * Interview applicants to obtain their ... Ability to communicate and manage client information through loan operating system, and any other ...

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Remote Robot Operating System information

What is the difference between Remote Robot Operating System vs Remote Robotics Technician?

AspectRemote Robot Operating SystemRemote Robotics Technician
CredentialsKnowledge of ROS, programming skillsTechnical diploma or degree, robotics certifications
Work EnvironmentSoftware development, system integrationField support, troubleshooting remotely
Industry UsageRobotics software development companiesManufacturing, research labs, automation firms
Search IntentLearning about robotics software frameworksFinding remote robotics support jobs

Remote Robot Operating System focuses on developing and managing robotics software frameworks like ROS, while Remote Robotics Technicians handle remote troubleshooting and maintenance of robotic systems. Both roles require technical skills but differ in their primary functions and work environments.

What are the most commonly searched types of Robot Operating System jobs in Washington? The most popular types of Robot Operating System jobs in Washington are:
What are popular job titles related to Remote Robot Operating System jobs in Washington? For Remote Robot Operating System jobs in Washington, the most frequently searched job titles are:
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What cities in Washington are hiring for Remote Robot Operating System jobs? Cities in Washington with the most Remote Robot Operating System job openings:

Tier 1 Help Desk - Remote

Hire Evolution Consulting

Ashburn, VA • Remote

$48K - $50K/yr

Full-time

Posted 2 days ago


Job description

Location: Fully Remote
Equipment Pickup Requirement: Must be able to travel to Ashburn, VA to pick up equipment
Schedule: Rotating 24/7 shifts including nights, weekends, and holidays
Clearance Requirement: Must successfully pass a background investigation
Employment Type: Full-Time

Position Overview

We are seeking customer-focused Help Desk Specialists to join a high-volume support team providing frontline technical assistance to external users and partner organizations. This role is ideal for someone with strong communication skills, a technical support background, and the ability to remain calm and professional in a fast-paced environment.

This is a fully remote opportunity supporting users across a 24/7 operation. Candidates must be flexible with rotating schedules and comfortable handling inbound support requests through multiple communication channels.


Key Responsibilities
  • Serve as the first point of contact for users seeking technical assistance and general support

  • Handle incoming support requests through phone, chat, email, and ticketing systems

  • Troubleshoot basic to intermediate technical issues related to Windows systems, Microsoft applications, account access, and web-based platforms

  • Document all customer interactions, troubleshooting steps, and resolutions within the ticketing system

  • Escalate unresolved or complex issues to higher-level support teams when appropriate

  • Provide timely updates and follow-up communication to users regarding ticket status and resolution progress

  • Deliver professional customer service while managing multiple requests in a fast-paced environment

  • Support users with application access, navigation issues, and general technical guidance


Qualifications
  • High school diploma or equivalent required

  • Minimum 1 year of Help Desk, call center, customer support, or technical support experience

  • Working knowledge of:

    • Windows operating systems

    • Microsoft Office products

    • Web-based applications and remote support tools

  • Strong verbal and written communication skills

  • Excellent customer service and problem-solving abilities

  • Ability to multitask and work efficiently in a high-volume support environment

  • Comfortable working rotating shifts, including evenings, weekends, and holidays

  • U.S. Citizenship required

  • Must be able to successfully pass a background investigation


Preferred Experience
  • Bilingual English/Spanish strongly preferred

  • Experience using ServiceNow or similar ticketing systems

  • CompTIA A+ or similar technical certifications

  • Experience supporting enterprise or government-related environments

  • Previous call center or technical customer support experience

  • Familiarity with trade, logistics, or compliance-related support environments is a plus


Additional Information
  • Fully remote position

  • Equipment pickup required in Ashburn, VA

  • Rotating 24/7 support environment

  • Opportunity to grow within a collaborative technical support team