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Remote Rn Triage Jobs in Troy, NY (NOW HIRING)

aptihealth

RN, Case Manager (NY | Remote)

Clifton Park, NY · Remote

$33.65 - $38.46/hr

The RN Case Manager ensures high-quality, patient-centered care while maintaining compliance with ... Triage patient calls and electronic communications, escalating concerns as appropriate * Support ...

aptihealth

RN, Case Manager (NY | Remote)

Clifton Park, NY · Remote

$33.65 - $38.46/hr

The RN Case Manager ensures high-quality, patient-centered care while maintaining compliance with ... Triage patient calls and electronic communications, escalating concerns as appropriate * Support ...

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Remote Rn Triage information

See Troy, NY salary details

$11

$37

$53

How much do remote rn triage jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote rn triage in Troy, NY is $37.00, according to ZipRecruiter salary data. Most workers in this role earn between $30.24 and $42.31 per hour, depending on experience, location, and employer.

What is a remote RN triage?

A Remote RN Triage job involves providing telephone-based or virtual patient care, assessing symptoms, offering medical advice, and directing patients to the appropriate level of care. Triage nurses rely on clinical protocols to determine whether a patient needs emergency care, a doctor's visit, or self-care at home. They work for hospitals, clinics, insurance companies, or telehealth services. This role requires strong critical thinking, decision-making skills, and an active RN license.

What does a typical workday look like for a remote RN triage?

A typical workday for a Remote RN Triage nurse involves fielding calls or online messages from patients seeking medical advice, assessing symptoms based on established protocols, and determining the appropriate level of care or urgency. You may document all interactions in electronic health records, coordinate with physicians or advanced practice providers, and sometimes follow up with patients to ensure their concerns are addressed. While you work independently from a remote location, you are often part of a collaborative virtual team and may attend regular team meetings or briefings. This structure helps ensure consistent, quality patient care and provides ongoing peer support.

What are the key skills and qualifications needed to thrive in the remote RN triage position, and why are they important?

To thrive as a Remote RN Triage nurse, you need an active registered nurse (RN) license, strong clinical judgment, and experience in patient assessment and telephone triage. Familiarity with telehealth platforms, electronic health records (EHRs), and triage protocols such as Schmitt-Thompson guidelines is typically required. Excellent listening skills, compassion, and the ability to clearly communicate medical advice over the phone or online set outstanding candidates apart. These competencies are critical to accurately evaluating patient needs, ensuring safe care from a distance, and providing reassurance in potentially urgent situations.

What are popular job titles related to Remote Rn Triage jobs in Troy, NY?

For Remote Rn Triage jobs in Troy, NY, the most frequently searched job titles are:

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The top searched job categories for Remote Rn Triage jobs in Troy, NY are:

What cities near Troy, NY are hiring for Remote Rn Triage jobs?

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Remote Rn Triage jobs near you
Infographic showing various Remote Rn Triage job openings in Troy, NY as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution, with an average salary of $76,970 per year, or $37 per hour.

RN, Case Manager (NY | Remote)

aptihealth

Clifton Park, NY • Remote

$33.65 - $38.46/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Life at aptihealth
aptihealth is a fast-growing health tech company transforming behavioral healthcare. Our digital platform and affiliated medical group make it easier for people to access high-quality care when and where they need it. You'll join a mission-driven team that's curious, collaborative, and passionate about improving lives through technology and care innovation. Here, ideas turn into action and learning happens every day. We're proud to be named one of the world's top health tech companies of 2025, recognized for advancing digital behavioral healthcare. Together, we're building a better, more accessible future for mental health. 

What We Offer

  • The chance to make life better for millions of people
  • Smart, supportive colleagues who care about what they do
  • A place where new ideas quickly turn into real results
  • A culture that values curiosity, collaboration, and inclusion
  • A team built on trust, accountability, and continuous learning


Your Role

The Registered Nurse Case Manager is a key member of AptiHealth's Case Management and Medication Management programs, supporting both patients and providers across the care continuum. This role assesses patient needs, develops and implements care plans, coordinates care and medications, triages urgent patient concerns, and supports clinical operations in collaboration with the multidisciplinary care team. The RN Case Manager ensures high-quality, patient-centered care while maintaining compliance with company policies and regulatory requirements. 

Responsibilities

  • Complete case management assessments and develop care plans
  • Collaborate with the care team to identify patient needs and coordinate care
  • Document all patient interactions and care coordination activities
  • Triage patient calls and electronic communications, escalating concerns as appropriate
  • Support prescribers with prior authorizations, refills, pharmacy coordination, and scheduling based on clinical need 
  • Conduct medical reviews and gather additional patient history as needed 
  • Obtain and manage required patient consents and releases of information 
  • Educate and onboard patients into AptiHealth's Medication Management Program 
  • Assess patient response to treatment and medications
  • Connect patients with community resources and support services to address social determinants of health 
  • Conduct proactive telephonic outreach to patients based on clinical needs

Requirements

  • Active Registered Nurse (RN) license in New York required  
  • Graduate of an accredited nursing program; BSN preferred  
  • Certified Case Manager (CCM) certification preferred  
  • Behavioral health or psychiatric care experience strongly preferred  
  • Experience supporting care coordination and case management workflows  
  • Proficiency with Electronic Medical Record (EMR) systems and Microsoft Office applications
  • Strong organizational, communication, and clinical triage skills  
  • Ability to work collaboratively within a multidisciplinary care team  
  • Comfortable working in a fast-paced, patient-centered virtual care environment

Benefits

  • Comprehensive Medical, Dental, and Vision plans available
  • Paid Time off, Sick Time and Paid Company Holidays
  • 401k Retirement Savings Program with 2% Company matching
  • Voluntary Life Insurance
  • Employee Assistant Program (EAP)
  • Competitive Salary
  • Work from home

Job Type: Full-time / Hourly (40 hours / week)
Working Hours: Monday - Friday 8am - 4:30pm
Location: Remote / NY
Pay Rate: $33.65- $38.46/hr

About aptihealth
aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth's structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework that efficiently provides collaborative care teams with the most thorough understanding of a patient's behavioral health needs. For more information, please visit www.aptihealth.com

To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.

aptihealth, inc. | 1785 Route 9, Clifton Park, NY 12065

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